0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 10,2013
Apr 10,2013
2
people found
this helpful
this helpful
As a professional couple one of the first questions we asked LS1 about our particular building was are there any students there. Having lived near them before we know the problems they can cause when you're not one yourself. We were told no, or the only ones would be mature students. This turned out to be complete rubbish. We have had numerous problems with some students (people who are frequently up until 4-5am blasting music out and shouting) until they moved out, and still see rubbish/take aways/broken bottles etc. strewn around the street, entrances and communal areas almost every week. When we contacted LS1 about a series of incidents regarding our neighbours they made out there was absolutely nothing they could do about it and we contact environmental health, despite us getting the building manager to back up our arguments.
Which leads me to my second point. Another thing we asked was regarding security (partly in case there were trouble causing students). We were told and show the 24-hr on site office, which gave us peace of mind, but in reality was another lie - and the one time we had to contact the on-site security we were told they weren't the security for our actual building. They gave us a random phone number to ring, we tried several times and couldn't get through.
On the occasion mentioned above where we managed to contact the building manager/caretaker he was very helpful in sorting it out, but it seems at some point he has left his job and not been replaced. As a result it seems a lot of things he used to do are left until someone complains about it.
The parking spaces are very expensive - around £80-90p/m but we were told there was a van park over the road where you can park a car for about £40, which we thought was good of them to tell us that. It turned out however the van park had been illegally operating so had to shut its car park. In turn it means many people have to park on a nearby secluded industrial estate, often with drunks/druggies wandering around.
Our apartment itself is very nice, no problems there. But its everything else around that is a problem. We get the feeling the agents will simply say what you want to hear, as when you've got past the student phase you know what to look for in a rental property to make it feel more like a home than just somewhere to sleep.
Which leads me to my second point. Another thing we asked was regarding security (partly in case there were trouble causing students). We were told and show the 24-hr on site office, which gave us peace of mind, but in reality was another lie - and the one time we had to contact the on-site security we were told they weren't the security for our actual building. They gave us a random phone number to ring, we tried several times and couldn't get through.
On the occasion mentioned above where we managed to contact the building manager/caretaker he was very helpful in sorting it out, but it seems at some point he has left his job and not been replaced. As a result it seems a lot of things he used to do are left until someone complains about it.
The parking spaces are very expensive - around £80-90p/m but we were told there was a van park over the road where you can park a car for about £40, which we thought was good of them to tell us that. It turned out however the van park had been illegally operating so had to shut its car park. In turn it means many people have to park on a nearby secluded industrial estate, often with drunks/druggies wandering around.
Our apartment itself is very nice, no problems there. But its everything else around that is a problem. We get the feeling the agents will simply say what you want to hear, as when you've got past the student phase you know what to look for in a rental property to make it feel more like a home than just somewhere to sleep.
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Opening Hours
Address
LS1
2 Cherry Tree Walk
The Calls
Leeds
West Yorkshire
LS2 7EB
0113 234 4111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 0 |
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Aug 28,2013
Aug 28,2013
1
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On a whole this company is quite frankly the most inefficient company I have ever had the displeasure of dealing with... Now calling themselves Bridgfords under the umbrella company Countrywide, the name change has had no effect on the sharpness of their staff members. We ...
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What agent could do to change your mind?
The problem is fundamental, both staff and attitudes all need replacing!Attached Filesnbsp;
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Jul 14,2013
Jul 14,2013
0
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The Estate Agents that will prove all the horror stories about Estate Agents to be true..
Allowed me to move into an apartment that had not been cleaned, with blood on the walls. Claimed it had been cleaned then finally told the truth that it ...
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What agent could do to change your mind?
Tell the truth and don't put money above the happiness of your customers.Attached Filesnbsp;
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Apr 10,2013
Apr 10,2013
2
people found
this helpful
this helpful
As a professional couple one of the first questions we asked LS1 about our particular building was are there any students there. Having lived near them before we know the problems they can cause when you're not one yourself. We were told no, or the ...
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Apr 09,2013
Apr 09,2013
1
people found
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The customer service for this estate agents is the worst I have come across after dealing with many different agents during my time, and that is saying something. The flat itself was actually quite good, we lived there for 2 1/2 years and put a deposit down ...
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What agent could do to change your mind?
They could have kept correspondence that we had with them over the tenancy, they could have invited us to the final inspection of the property. They could have used some common sense in terms of wear and tear to the property. They could have been 200% more proactive in terms of coming to a resolution instead of waiting for us to chase them. They could have tried to fleece us a little bit less as well.Attached Filesnbsp;
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Jul 17,2011
Jul 17,2011
0
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I cannot say anything positive at all about LS1. They do not even deserve 1 star! Terrible customer service - we should've realised when the agent was late to show us round the property. We were quoted one price for rental then when we had agreed, ...
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Jul 11,2011
Jul 11,2011
2
people found
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Lived for 6 months in an overpriced apartment infested with bedbugs. LS1 charge each tenant ?115 for a credit check - the first of many 'charges' where they are quick to take your money but slow to give it back. The apartment at Velocity was (and most ...
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