Andrews
Morden, SM4
4.2/5, 17 reviews
88% recommended
86% lettings valuation accuracy
93% lettings fee satisfaction

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“Poor Service! Avoid ! Dishonest!The Andrews agency does not comply with the law...”

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Oct 28,2023
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By: 'Eva Jordan 23'
Oct 28,2023
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Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's your fault that the landlord won't fix the repairs. Restrictive contracts for tenants (I have a 12 month break clause and a 12 month contract so no flexibility). As a tenant, they do not respect your rights. Not to mention mistakes, mess, and failure to comply with the law, but it's all the tenant's fault. They think they are untouchable. Their violations of fair rental principles should be publicized and they should be held legally responsible!
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Latest Reviews

View all Reviews 17
28th Oct 2023
reviewed by 'Eva Jordan 23'
“Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's ......”
31st May 2022
reviewed by 'Diwakar'
“Andrew estate agent the best of bestest. Katie is the most excellent person I have ever met excellent service, superb ......”
17th Sep 2015
reviewed by 'CR,'
“Andrews have proven to be a very dependable and reliable Estate Managers and have no hesitation in recommending them. Daniel, ......”
19th Aug 2015
reviewed by 'Anelia'
“When we started our searching for property we didn't expected how difficult is to find a nice flat.With Andrews ......”
12th Aug 2015
reviewed by 'Sundus'
“Finding a flat is always a nightmare, more so in London and when you are in quite a hurry! My ......”
11th Aug 2015
reviewed by 'Hamid'
“Very smoth transaction, no hassle,recommend this agency and very satisfied. From the beginning to sign the contract Rianna was ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Andrews
28 Crown Lane
Morden
Greater London
SM4 5BL
020 8336 1166

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 86% 93% £750 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 7 1 0 0 0 0 2 1
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Poor Service! Avoid ! Dishonest!The Andrews agency does not comply with the law...”

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Oct 28,2023
Minithumbdown
By: 'Eva Jordan 23'
Oct 28,2023
0 people found
this helpful
Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's your fault that the landlord won't fix the repairs. Restrictive contracts for tenants (I have a 12 month break clause and a 12 month contract so no ...
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“Andrew estate agent the best of bestest. Kati......”

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May 31,2022
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Katie
By: 'Diwakar'
May 31,2022
0 people found
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Andrew estate agent the best of bestest. Katie is the most excellent person I have ever met excellent service, superb fully satisfied. Thank you so much Katie. Much much appreciated your work....
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“Andrews have proven to be a very dependable and reliable ......”

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Sep 17,2015
Minithumbup
By: 'CR,'
Sep 17,2015
0 people found
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Andrews have proven to be a very dependable and reliable Estate Managers and have no hesitation in recommending them. Daniel, Nicky, Jay are just some of the people I have dealt with there and they have impressed me every time there was a need to ...
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Comment on agent fees
Sure, who would not want lower fees but I think Andrews are reasonable. Please don't go putting up the Rates now !
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“When we started our searching for property we didn't expected ......”

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Aug 19,2015
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Rhianna
By: 'Anelia'
Aug 19,2015
0 people found
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When we started our searching for property we didn't expected how difficult is to find a nice flat. With Andrews the arrangement about viewing was easy,current and quickly. After that Rianna helped us a lot to start the procedure about everything. She was professional,...
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“Finding a flat is always a nightmare, more so in ......”

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Aug 12,2015
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Rhianna
By: 'Sundus'
Aug 12,2015
0 people found
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Finding a flat is always a nightmare, more so in London and when you are in quite a hurry! My partner and I had experienced numerous barriers to finding a flat in London, either complicated documentation requirements, unrealistic income expectations, and difficulties with accepting guarantors. ...
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Comment on agent fees
I was extremely pleased with the rent. Although I would consider it expensive generally, for London prices it is quite reasonable (I have seen a lot worse for higher prices). The holding deposit I would consider it quite high (‚£500), especially in proportion to the rent. However the rest of the fees were pretty standard and similar to other agencies.
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“Very smoth transaction, no hassle,recommend this agency and very ......”

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Aug 11,2015
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Rhianna
By: 'Hamid'
Aug 11,2015
0 people found
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Very smoth transaction, no hassle,recommend this agency and very satisfied. From the beginning to sign the contract Rianna was very helpful....
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“Andrews was recommended to us following our tenants refusing to ......”

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Jul 29,2015
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Daniel
By: 'Keri'
Jul 29,2015
0 people found
this helpful
Andrews was recommended to us following our tenants refusing to pay their rent. Andrews managed to successfully remove the tenants, ensure the place was ready for new ones and install excellent long term paying tenants. We are very happy with the service especially as we ...
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“Good service and quick in there response and thanking care ......”

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Jun 03,2015
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Jay
By: 'Alexandra'
Jun 03,2015
0 people found
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Good service and quick in there response and thanking care of the contract and all the details. Very professional in all aspects...
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“Excellent all round service. Very pro active, responded to emails ......”

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Jun 01,2015
Minithumbup
By: 'Andrew'
Jun 01,2015
0 people found
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Excellent all round service. Very pro active, responded to emails promptly and found a tenant within days. I would highly recommend them Andy...
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“Rianna helped us find the property and Jay was great ......”

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Jun 01,2015
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Rhianna
By: 'Erienne'
Jun 01,2015
0 people found
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Rianna helped us find the property and Jay was great assistance during the referencing period while Rianna was on annual leave! Nicky the Branch Manager was very thorough during the agreement signing and clear in her instructions....
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“despite the sugested rent in the first place was ‚£1250 and ......”

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Apr 23,2015
Minithumbup
By: 'Orlando'
Apr 23,2015
0 people found
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despite the sugested rent in the first place was ‚£1250 and ending up ‚£ 1100 minus the monthly fee the service is good i was expecting to get a bit more at the end of the month...
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“I was very happy the way the agent dealt with ......”

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Apr 13,2015
Minithumbup
By: 'Vimla'
Apr 13,2015
0 people found
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I was very happy the way the agent dealt with the letting of the property and were amazed how quickly she found a tenant for our property. She has been helpful and cordial throughout the letting process, from marketing and letting....
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“Andrews is a good service, good contact with me via ......”

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Feb 09,2015
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Chad
By: 'Slawomir'
Feb 09,2015
0 people found
this helpful
Andrews is a good service, good contact with me via email and phone calls. Very helpful - I was stressed out at points, however moving in today. Thank you Chad and Rianna....
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“I am very happy and satisfied from the services received ......”

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Feb 05,2015
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Jay
By: 'Boguslaw'
Feb 05,2015
0 people found
this helpful
I am very happy and satisfied from the services received for Jay at Andrews Letting agent. I received full information about how the services are conduct and I feel very secure that Andrews as an agent represents Landlord of the property with full responsibility, to ...
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“I FOUND THE STAFF IN THIS BRAND TO BE VERY ......”

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Feb 03,2015
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Rhianna
By: 'lovelylisa73'
Feb 03,2015
0 people found
this helpful
I FOUND THE STAFF IN THIS BRAND TO BE VERY PROFESSIONAL, FRIENDLY AND VERY HELPFUL. RHIANNA TOOK NOTE OF MY WANT AND NEEDS AND DID EVERYTHING SHE COULD TO MAKE A STRESSFUL TIME AS EASY AS POSSIBLE....
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“I received a very good service from Andrews who helped ......”

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Nov 16,2014
Minithumbup
By: 'Kate'
Nov 16,2014
0 people found
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I received a very good service from Andrews who helped me to get tenants at very short notice when i was experiencing difficulties with another agent and my tenants fell through at the last minute. They were very professional throughout and made the process and ...
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Comment on agent fees
The agent was fair and matched the best offer made by an alternative agent.
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“I had a number of viewings with Andrews in 2014 and ......”

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Aug 04,2014
Minithumbdown
By: 'NinMorden'
Aug 04,2014
1 people found
this helpful
I had a number of viewings with Andrews in 2014 and based on my experience would not recommend this agency. When viewing a number of flats in a new development I was given a wrong information about prices, sizes of the flats and service charges. There ...
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By: Andrews
Aug 04, 2014
View all comments (1)
Thank you for your comment. Please contact Customer Services directly on [email protected] and we will endeavour to resolve these issues. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Andrews, Morden SM4 5BL



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