Oct 13,2023
Oct 13,2023
0
people found
this helpful
this helpful
3 years of hell
If I could I would give 0 STARS – These people sit under the umbrella of serious scammers and fraudsters and I would absolutely suggest never using them.
Let me lay out my 3 yearlong nightmare at the hands of this incompetent company:
1. To begin with their closer 'Mo' told us that the furniture was all going to be removed from the house (this was a deal breaker for us as it was all leather and looked like human skin) – Mo. had also lied to us about being allowed to use the top roof garden – another deal breaker. - Once we had moved in and PAID them (this is all they care about) we were informed that Mo was wrong, and we were stuck with the cat chewed leather and not being allowed to use a massive chunk of the house we had rented.
2. The house had not been cleaned when we moved in to a HORRIC extent – including an ash tray full of cigarette butts and toenail clippings being left in the office and a DEAD tortoise under our bed that the landlord had seemingly abandoned there (we later found out he had also abandoned 3 cats, who had been taken in by neighbours)
3. We were left without a fridge during the heat wave for 3 whole weeks, when I filed a formal complaint, I was immediately blackmailed by Lina, who started stating false complaints by neighbours about noise coming from our house (considering the fact that we were not even in the city as we had left due to the fact that we HAD NO FRIDGE IN A HEATWAVE this wasn’t even possible …..INTERESING…)
4. We were only given 2 sets of keys for 4 people and we were never even given the main key for the top lock – we asked for it for 2 and a half years before giving up.
5. HOMEFINDERS failed to do their due diligence on the landlord meaning we were subject to bailiffs for two years aggressively entering our property, which was extremely scary and defaced our image in our building.
6. Our boiler did not work properly as a valve had failed for the last year, our widow had rotted out and broken, we had black mould in the bathroom due to the rotting windows, we had a rotten sink in the kitchen with a literal hole in it. (a surveyor for the building came and said it wasn’t safe and requested to the management company change it .. but of course. Nothing)
7. The washing machine was not plumbed in, and the oven did not work when we moved in and they were too incompetent to get us a new one so we paid for and organised it ourselves. Deducting it from our rent ... this was not made easy… when the man came to install it he said there were live wires under the sink and they could kill us at any moment – which he fixed… VERY SAFE.
8. Under the boiler there was also a live wire meant for the outdoor lighting which had been cut, the man doing our certificated told us AGAIN that it could kill us – he fixed it this time but stated that it had been ignored by HOMEFINDERS last time.
9. We found out when we were moving out that they had failed to inform us of a sealed off room in the property – which is probably the 30th law they broke during our time with them. (Total and complete access to the rented property was NOT abided by)
10. When we were finally forced to move due to the landlords home being re possessed by the courts – despite our years of horror - we did our absolute best to help the situation – even finding a BUYER for the house so they didn’t totally loose it (we felt sorry for the children involved, not our count Olaf-esque landlord)- as we were being put out of our way we asked for a rent deduction (this wasn’t a huge ask considering we were by then living in a home which was rotting from the inside out and weekly bailiffs) we were given no information we didn’t receive a response to our email sent on the 25th of July until the 5th of September and in between we would call them and they would say they were constantly in court – probably other people suing them, or on holiday or unavailable) once we left charged us 2 months full rent (6,200£).
11. They never respond to emails or phone calls and leave you totally in the dark about any changes going on with the property WE LIVED IN.
I’m sure I’m forgetting a lot of the nightmare, but I’ll leave it at that for now.
RUN.
If I could I would give 0 STARS – These people sit under the umbrella of serious scammers and fraudsters and I would absolutely suggest never using them.
Let me lay out my 3 yearlong nightmare at the hands of this incompetent company:
1. To begin with their closer 'Mo' told us that the furniture was all going to be removed from the house (this was a deal breaker for us as it was all leather and looked like human skin) – Mo. had also lied to us about being allowed to use the top roof garden – another deal breaker. - Once we had moved in and PAID them (this is all they care about) we were informed that Mo was wrong, and we were stuck with the cat chewed leather and not being allowed to use a massive chunk of the house we had rented.
2. The house had not been cleaned when we moved in to a HORRIC extent – including an ash tray full of cigarette butts and toenail clippings being left in the office and a DEAD tortoise under our bed that the landlord had seemingly abandoned there (we later found out he had also abandoned 3 cats, who had been taken in by neighbours)
3. We were left without a fridge during the heat wave for 3 whole weeks, when I filed a formal complaint, I was immediately blackmailed by Lina, who started stating false complaints by neighbours about noise coming from our house (considering the fact that we were not even in the city as we had left due to the fact that we HAD NO FRIDGE IN A HEATWAVE this wasn’t even possible …..INTERESING…)
4. We were only given 2 sets of keys for 4 people and we were never even given the main key for the top lock – we asked for it for 2 and a half years before giving up.
5. HOMEFINDERS failed to do their due diligence on the landlord meaning we were subject to bailiffs for two years aggressively entering our property, which was extremely scary and defaced our image in our building.
6. Our boiler did not work properly as a valve had failed for the last year, our widow had rotted out and broken, we had black mould in the bathroom due to the rotting windows, we had a rotten sink in the kitchen with a literal hole in it. (a surveyor for the building came and said it wasn’t safe and requested to the management company change it .. but of course. Nothing)
7. The washing machine was not plumbed in, and the oven did not work when we moved in and they were too incompetent to get us a new one so we paid for and organised it ourselves. Deducting it from our rent ... this was not made easy… when the man came to install it he said there were live wires under the sink and they could kill us at any moment – which he fixed… VERY SAFE.
8. Under the boiler there was also a live wire meant for the outdoor lighting which had been cut, the man doing our certificated told us AGAIN that it could kill us – he fixed it this time but stated that it had been ignored by HOMEFINDERS last time.
9. We found out when we were moving out that they had failed to inform us of a sealed off room in the property – which is probably the 30th law they broke during our time with them. (Total and complete access to the rented property was NOT abided by)
10. When we were finally forced to move due to the landlords home being re possessed by the courts – despite our years of horror - we did our absolute best to help the situation – even finding a BUYER for the house so they didn’t totally loose it (we felt sorry for the children involved, not our count Olaf-esque landlord)- as we were being put out of our way we asked for a rent deduction (this wasn’t a huge ask considering we were by then living in a home which was rotting from the inside out and weekly bailiffs) we were given no information we didn’t receive a response to our email sent on the 25th of July until the 5th of September and in between we would call them and they would say they were constantly in court – probably other people suing them, or on holiday or unavailable) once we left charged us 2 months full rent (6,200£).
11. They never respond to emails or phone calls and leave you totally in the dark about any changes going on with the property WE LIVED IN.
I’m sure I’m forgetting a lot of the nightmare, but I’ll leave it at that for now.
RUN.
Was this helpful?
Yes
Yes
Oct 13, 2023
Nonsense! You have the wrong domain name: homefinders.co.uk is owned by me and has not traded for more than 10 years. Try again, and this time moan about the correct company! If you want someone to respond to your emails, use the correct address!!! Idiot. Oct 13, 2023
Ridiculous! You have the wrong domain name: homefinders.co.uk is owned by me and the company has not traded for many years. I'm trying to sell the domain. Try again with the correct company!
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
13th Oct 2023
reviewed by 'Flora'
Opening Hours
Address
Homefinders.co.uk
Kestrel Court,
Waterwells Business Park
Gloucester
Gloucestershire
GL2 2AT
01452 234678
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 13,2023
Oct 13,2023
0
people found
this helpful
this helpful
3 years of hell
If I could I would give 0 STARS – These people sit under the umbrella of serious scammers and fraudsters and I would absolutely suggest never using them.
Let me lay out my 3 yearlong nightmare at the hands of this incompetent company:
1. To begin ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13, 2023
View all comments
(2)
Nonsense! You have the wrong domain name: homefinders.co.uk is owned by me and has not traded for more than 10 years. Try again, and this time moan about the correct company! If you want someone to respond to your emails, use the correct address!!! Idiot. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
