Urban Patchwork
London, SE16
4.9/5, 87 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction

Contact Us

“My partner and I had the privilege of working......”

Share on :
Oct 07,2023
Minithumbup
claim your profile
Toby
By: 'Rafael'
Oct 07,2023
2 people found
this helpful
My partner and I had the privilege of working with Toby Gooding and Paula Bailey from Urban Patchwork, and we can confidently say that this was the smoothest and most stress-free experience we have ever had with a real estate agent.

Before starting to search for flats, we were concerned about not having the time for viewings and the amount of paperwork required nowadays to rent a flat. However, we came across Urban Patchwork when searching for flats around SE16. We have to say that from the very beginning; we were impressed with their customer service and how Urban Patchwork guided us until we received the keys to the property. Therefore, we recommend Urban Patchwork for the following reasons.

Outstanding knowledge of the current market and attention to detail
From the beginning, Toby demonstrated a remarkable attention to detail that set Urban Patchwork apart. Toby carefully listened to our requirements and preferences, ensuring that every property they showed us matched our criteria. This attention to detail saved us a lot of time, money and energy, as we only viewed properties that were a perfect fit for us.

Efficiency
Efficiency was another standout quality of Urban Patchwork. The Urban Patchwork team was incredibly responsive and quick to address our questions or concerns. Paperwork, appointments, and negotiations were handled seamlessly, making the entire process feel effortless on our end.

Dedication
What truly impressed us was the staff's dedication to their clients. The Urban Patchwork team went above and beyond to accommodate our schedule and was always available to assist us. Their commitment to ensuring our satisfaction was evident throughout the entire journey, and it made a world of difference.

Stress-free
Another remarkable aspect of working with Urban Patchwork was the absence of stress. Buying or renting a property can be a stressful experience, but with Urban Patchwork by our side, we felt supported and at ease every step of the way. They took care of every detail, big or small, and ensured that nothing slipped through the net.

In summary, I wholeheartedly recommend Urban Patchwork for its exceptional service. If you want an estate agent who knows the current market very well, pays meticulous attention to detail, is undoubtedly efficient, dedicated to your needs, and can provide you with a stress-free experience, Toby and Paula from Urban Patchwork is the team you need.

Thank you for helping us find the home that fits our needs and making the process so enjoyable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 87
17th Dec 2024
reviewed by 'KD'
“Our purchase was protracted and difficult and Toby was great at walking the line between pushing his client along and ......”
6th Dec 2024
reviewed by 'Dan P'
“Toby provided exceptional service throughout the process of selling our property. Despite our remote location, he consistently kept us well-informed ......”
24th Sep 2024
reviewed by 'Anonymous'
“My experience with them ( Toby specifically ) was nothing short of a nightmare. They are incredibly untrustworthy, sneaky, and outright dishonest. ......”
1st Jun 2024
reviewed by 'Damien'
“A big thank you to Urban Patchwork for their customer service and professionalism. Urban Patchwork stood out from the beginning ......”
29th Apr 2024
reviewed by 'Stephanie Wilson'
“Urban Patchwork is the best estate agent I've ever dealt with. I wouldn't hesitate to recommend them or work with ......”
7th Apr 2024
reviewed by 'Javier'
“Excellent service from Toby at Urban Patchwork. They not only assisted my partner and me with the properties they had ......”
Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 18:30
  • Friday: 09:30 - 18:00
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Urban Patchwork
Unit B Ensign House, Rope Street
London
Greater London
SE16 7EX
0207 043 2348

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £295,000 £850,000
Lettings 100% 96% £1,350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 20 1 32 1 19 0 3 0
Areas covered
  • SE16
  • SE8
  • SE1
  • SE10
  • SE14
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Patchwork great to deal with...”

Share on :
Dec 17,2024
Minithumbup
claim your profile
Toby
By: 'KD'
Dec 17,2024
1 people found
this helpful
Our purchase was protracted and difficult and Toby was great at walking the line between pushing his client along and still being their advocate. Communication was always good and clear. Always personable and frank when needed. Would certainly use them again. Also, supported me with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Exemplary Remote Property Sale Service...”

Share on :
Dec 06,2024
Minithumbup
claim your profile
Toby
By: 'Dan P'
Dec 06,2024
0 people found
this helpful
Toby provided exceptional service throughout the process of selling our property. Despite our remote location, he consistently kept us well-informed with timely updates and proactively followed up with solicitors to ensure a smooth transaction. His attention to detail was commendable, as he seamlessly organized professional ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst agent...”

Share on :
Sep 24,2024
Minithumbdown
By: 'Anonymous'
Sep 24,2024
0 people found
this helpful
My experience with them ( Toby specifically ) was nothing short of a nightmare. They are incredibly untrustworthy, sneaky, and outright dishonest. As a tenant, I discovered they were deliberately trying to make me look bad to the landlord, spreading misinformation, and creating unnecessary tension. What’s ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Toby Gooding
Sep 25, 2024
View all comments (1)
I'm very surprised to receive this review, as what is being described does is not even remotely close to any experience we have had with a tenant. If you do have any genuine concerns, I invite you to reach out to us and discuss further. We are always open to receiving constructive feedback and when a mistake has been made, we will do our best to put things right. However, no complaint or grievance has been raised. While this review has been made by "Anonymous", the name in which the identical re ...

“A big thank you to Urban Patchwork...”

Share on :
Jun 01,2024
Minithumbup
claim your profile
Toby
By: 'Damien'
Jun 01,2024
0 people found
this helpful
A big thank you to Urban Patchwork for their customer service and professionalism. Urban Patchwork stood out from the beginning as they demonstrated a better understanding of the area and development where my property was located. I am particularly thankful to Toby who has been ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Urban Patchwork - highly recommended trusted agent....”

Share on :
Apr 29,2024
Minithumbup
claim your profile
Toby
By: 'Stephanie Wilson'
Apr 29,2024
0 people found
this helpful
Urban Patchwork is the best estate agent I've ever dealt with. I wouldn't hesitate to recommend them or work with them again in the future. If you're looking for an estate agent who truly cares about their clients, look no further. All the staff are ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding Service and Support!...”

Share on :
Apr 07,2024
Minithumbup
claim your profile
Toby
By: 'Javier'
Apr 07,2024
0 people found
this helpful
Excellent service from Toby at Urban Patchwork. They not only assisted my partner and me with the properties they had to offer, showing us around and accommodating our needs, but they also went above and beyond to help us with our current tenancy, providing professional ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Urban Patchwork....”

Share on :
Apr 02,2024
Minithumbup
claim your profile
stuart
By: 'Alex'
Apr 02,2024
0 people found
this helpful
Really pleased with the service that these guys provided. Very professional throughout the transaction. Both Toby and Stuart were great....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stuart and Toby were truly the best agents I'......”

Share on :
Mar 04,2024
Minithumbup
claim your profile
stuart
By: 'Jonathan'
Mar 04,2024
1 people found
this helpful
Stuart and Toby were truly the best agents I've ever worked with. They were very clear, honest and understanding throughout our sale. They were careful around finding the right buyer for our property and then spent considerable time and effort with the buyer to address ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stuart and the team helped us with buying our......”

Share on :
Dec 20,2023
Minithumbup
claim your profile
stuart
By: 'Andrew'
Dec 20,2023
1 people found
this helpful
Stuart and the team helped us with buying our first home and were friendly, professional, and easy to reach all along the way....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Purchase of Surrey Quays flat...”

Share on :
Nov 17,2023
Minithumbup
claim your profile
stuart
By: 'James & Nina'
Nov 17,2023
2 people found
this helpful
We’ve been thoroughly impressed with the service provided by Urban Patchwork and all the work Stuart has done with the purchase of our flat. Particularly, the clear and constant communication put us at ease for our first property purchase. We couldn’t recommend Stuart, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have recently purchased a flat sold by Urba......”

Share on :
Nov 06,2023
Minithumbup
claim your profile
stuart
By: 'Georgiana'
Nov 06,2023
1 people found
this helpful
I have recently purchased a flat sold by Urban Patchwork. Throughout the whole process, Stuart kept me informed, contacted solicitors to get updates and always tried to accommodate both mine and the sellers' needs. He was really communicative in managing the whole process, accommodating viewings ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Urban Patchwork were a joy to work with! Both......”

Share on :
Nov 01,2023
Minithumbup
claim your profile
stuart
By: 'Jenny'
Nov 01,2023
2 people found
this helpful
Urban Patchwork were a joy to work with! Both Toby and Stuart were extremely helpful, answering every single question I had and Stuart let me view the property multiple times before completion so I could start making plans. I would highly recommend them as an ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Urban Patch is excellent...”

Share on :
Oct 09,2023
Minithumbup
claim your profile
stuart
By: 'Loretta'
Oct 09,2023
2 people found
this helpful
Selling my flat in Rotherhithe was an emotional journey for me, and I was worried about the process. Toby and the team at Urbanpatch were nothing short of fantastic. I would particularly like to thank Stuart Wood for his exceptional diligence and attention to detail. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My partner and I had the privilege of working......”

Share on :
Oct 07,2023
Minithumbup
claim your profile
Toby
By: 'Rafael'
Oct 07,2023
2 people found
this helpful
My partner and I had the privilege of working with Toby Gooding and Paula Bailey from Urban Patchwork, and we can confidently say that this was the smoothest and most stress-free experience we have ever had with a real estate agent. Before starting to search ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service that got the price we wanted for our home...”

Share on :
Oct 04,2023
Minithumbup
claim your profile
stuart
By: 'R Hawley'
Oct 04,2023
2 people found
this helpful
Urban Patchwork have made our selling process really easy. From the research done to make sure our property was valued at just the right price to the excellent communication regarding viewings and then through to exchange of contracts, everything was done just as we would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Sep 08,2023
Minithumbup
By: 'Ivana'
Sep 08,2023
1 people found
this helpful
I've dealt with many agents in the past so I can say confidently that Urban Patchwork is exceptional. Great service, really friendly and honest. We were not their clients directly, but we bought a property they were marketing. They were supportive throughout the process and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We rented a one-bedroom flat from Urban Patch......”

Share on :
Jul 18,2023
Minithumbup
claim your profile
Paula
By: 'Sascha'
Jul 18,2023
2 people found
this helpful
We rented a one-bedroom flat from Urban Patchwork for 3.5 years. Urban Patchwork (and in particular Toby) were very fair and professional. From the first flat viewing all the way through the duration of the tenancy, they were a good partner. During the tenancy, Paula, the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently had the pleasure of working with U......”

Share on :
Jul 05,2023
Minithumbup
claim your profile
Toby
By: 'Angela'
Jul 05,2023
2 people found
this helpful
I recently had the pleasure of working with Urban Patchwork when purchasing my house and I cannot emphasize enough how impressed I have been with their exceptional dedication to service and me the buyer. I worked closely with Stuart, who had a genuine commitment to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Estate Agents with Integrity...”

Share on :
May 28,2023
Minithumbup
claim your profile
Toby
By: 'Mary'
May 28,2023
2 people found
this helpful
When my Husband and I decided to sell our Apartment, we contacted several estate agents but decided on Urban Patchwork, primarily because they were recommended, were local and a relatively small organisation. We were happy with the service that we received. Toby was extremely responsive ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great estate agent...”

Share on :
Feb 16,2023
Minithumbup
By: 'John M'
Feb 16,2023
1 people found
this helpful
Great estate agent. Commercial, pragmatic, ethical, balanced and transparent in all their dealings with me. As with any property sale there were various obstacles on route, Chris successfully navigated through these in his unflappable and professional style....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Best agents we've ever worked with...”

Share on :
Oct 02,2022
Minithumbup
By: 'Emilien'
Oct 02,2022
2 people found
this helpful
Chris was by far the best agent we have every dealt with. So much expertise, really patient and kind, of a rare integrity in this space and incredibly hands on. Our buying process was a complex one as we were in a chain and Chris’ ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Urban Patchwork are pure gold....”

Share on :
Sep 29,2022
Minithumbup
By: 'Marcelle'
Sep 29,2022
1 people found
this helpful
Urban Patchwork are quite new, still small - and pure gold. Toby and Chris are charming, brilliant to work with, and apparently inexhaustible. Having tried unsuccessfully to sell my (beautiful) flat using several major and one local agent, Urban Patchwork sold at the very good ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Trusted, determined and brilliant throughout our sale...”

Share on :
Aug 23,2022
Minithumbup
By: 'Sophie Gauss'
Aug 23,2022
1 people found
this helpful
Just completed on the sale of our house with Urban Patchwork and now to write a well-deserved review. I've been impressed with Toby and Chris throughout the whole process. I had a few valuations done before choosing UP, and besides the fact Toby's was nicely ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Agents for Rotherhithe and Surrey Quays...”

Share on :
Aug 19,2022
Minithumbup
claim your profile
Toby
By: 'James Marchant'
Aug 19,2022
1 people found
this helpful
Both Toby and Chris steered us through the sale of our property, from the first meeting to completion. The key to the success was specific knowledge of the immediate area, and the building itself, guiding us through the complexities following EWS certification. Each step of ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had an excellent experience with Urban Pat......”

Share on :
May 18,2022
Minithumbup
claim your profile
Toby
By: 'Elizabeth'
May 18,2022
2 people found
this helpful
We had an excellent experience with Urban Patchwork for the recent sale of our property. We had initially been set on using one of the larger chain estate agents for the sale and luckily in the end after an impressive valuation meeting we decided to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was most impressed from the very first meet......”

Share on :
May 04,2022
Minithumbup
By: 'Granny G'
May 04,2022
0 people found
this helpful
I was most impressed from the very first meeting with Toby, who came armed with information regarding the property. He certainly had done his homework. I was extremely happy with the friendly, proactive approach Chris, Toby and all the staff in the office took to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“they're grrrreat...”

Share on :
Oct 18,2021
Minithumbup
claim your profile
Paula
By: 'Lorcan'
Oct 18,2021
0 people found
this helpful
We've had such a good experience with urban patchwork. Our viewings with them were friendly, honest and professional. They're super helpful and responsive too. Much better than the competition out there....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly Recommended...”

Share on :
Sep 13,2021
Minithumbup
claim your profile
Toby
By: 'Andrew'
Sep 13,2021
0 people found
this helpful
Urban Patchwork provided first class service in selling our property. The initial meeting with Toby was very impressive, his information being very well-researched. Unlike many agents promising a quick sell, they promised a realistic timescale within which they would obtain a reliable buyer at a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent!...”

Share on :
Sep 12,2021
Minithumbup
claim your profile
Toby
By: 'Kristy'
Sep 12,2021
0 people found
this helpful
Urban Patchwork has really been amazing since we started renting through them. Toby and Paula are always willing to help and our overall experience has been great! Would highly recommend them!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing company and great service! I’ve been ......”

Share on :
Sep 11,2021
Minithumbup
claim your profile
Paula
By: 'Pieter'
Sep 11,2021
1 people found
this helpful
Amazing company and great service! I’ve been renting a property that is managed by Urban patchwork for the past 8 months, and can honestly say it’s been a pleasure. Special thanks to Paula Bailey and Toby Gooding for the great service and always being ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 6:02 PM by Toby Gooding
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:02 PM 17/03/2023 by Toby Gooding

Awards won by Urban Patchwork, London SE16 7EX



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn