0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Oct 07,2023
Oct 07,2023
0
people found
this helpful
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Rated 0 out of 5 stars
This agent is not to be trusted.
This service is not to be trusted.
As a first time buyer I was not assisted, guided or helped in any way with my offer. I was certain on a property I wanted. I wanted to make an offer, they put in a lower offer from no intuition taking advantage of my lack of house market understanding and blocked me, knowing how popular the property was. I was not the person they wanted and they knew how interested I was and the position I was in. Now I’m stuck in this unsafe rented property for who knows how long because of them. And I was warned about them and I didn’t want to believe negative things unless I knew for sure but I should have listened and not gone with them. They blocked my purchase attempt and couldn’t wait to let me know I’d been unsuccessful, but my constant emails and communication didn’t attract the same urgency. DONT GO WITH THEM.
This agent is not to be trusted.
This service is not to be trusted.
As a first time buyer I was not assisted, guided or helped in any way with my offer. I was certain on a property I wanted. I wanted to make an offer, they put in a lower offer from no intuition taking advantage of my lack of house market understanding and blocked me, knowing how popular the property was. I was not the person they wanted and they knew how interested I was and the position I was in. Now I’m stuck in this unsafe rented property for who knows how long because of them. And I was warned about them and I didn’t want to believe negative things unless I knew for sure but I should have listened and not gone with them. They blocked my purchase attempt and couldn’t wait to let me know I’d been unsuccessful, but my constant emails and communication didn’t attract the same urgency. DONT GO WITH THEM.
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Latest Reviews
7th Oct 2023
reviewed by 'Charlene'
29th Nov 2022
reviewed by 'Tony'
6th Nov 2022
reviewed by 'Adejoh'
13th Jul 2021
reviewed by 'ATuckwell'
8th Oct 2020
reviewed by 'FS'
17th Jul 2020
reviewed by 'Nicole'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 88% | £500 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 4 | 3 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 07,2023
Oct 07,2023
0
people found
this helpful
this helpful
Rated 0 out of 5 stars
This agent is not to be trusted.
This service is not to be trusted.
As a first time buyer I was not assisted, guided or helped in any way with my offer. I was certain on a property I wanted. I ...
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Nov 29,2022
Nov 29,2022
0
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This agent is one of the best in the industry. A combination of dependable staff members (Kamal) and use of technology makes them unique and efficient. I am very satisfied with their services end-to-end....
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Nov 06,2022
Nov 06,2022
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Kamal at the Dudley branch was really a great help during my letting process. He never stopped calling to give updates on the progress of my application. More so, he was always willing to answer all my questions, even those one may consider to be ...
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Jul 13,2021
Jul 13,2021
0
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I contacted Connells regarding one of their clients who had been evidently dishonest about their property, having relisted it at a significantly increased asking price despite a previous agreement between the client and myself. After having to chase Connells for a response, I eventually spoke ...
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Oct 08,2020
Oct 08,2020
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I arranged to rent a flat which the tenancy would start on 3rd of October. I was told that the tenant will leave the property on 30th of September. I called them on the 2nd of October in order to arrange a time to hand ...
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Jul 17,2020
Jul 17,2020
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Joe at the Dudley branch really helped myself and my sister when it came to securing a property he literally went above and beyond to ensure the process was as smooth and as quick as possible for us.
Due to our difficult circumstances joe was ...
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Jul 10,2020
Jul 10,2020
0
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Joe at the dudley branch found me tenants in double quick time for 2 properties he was professional and courteous and a pleasure to deal with...
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Apr 18,2020
Apr 18,2020
0
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Letting manager hassled me to let my property to there good friend at a discounted price after several calls to me I agreed. Was told working family good friend. Turned out nightmare tenant had 3 dogs trashed all walls and new carpets. 6 months in arrears,Asked ...
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Sep 29,2018
Sep 29,2018
0
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I approached Connells after receiving poor customer service from another provider and had the good fortune to meet with Aisha and Justin. I'd been waiting weeks for options in a new development and yet just one week after meeting with Aisha I have the keys ...
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Comment on agent fees
Fees were very reasonable
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May 15,2018
May 15,2018
0
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I would avoid this letting agency at all costs.
totally unprofessional, liars and just pure rude.
My house fell through and I am so glad because this agency is a joke,...
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Jun 06,2016
Jun 06,2016
1
people found
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Most unprofessional agent even particularly the letting manager. Now you can understand why the branch is under performing. Moved in the flat and nothing works. Took 15 days to respond to my complaint and it was full of lies. I don't understand why fudging customers? Just ...
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What agent could do to change your mind?
Rediculouse but fee is not the issue service is the issueAttached Filesnbsp;
Comment on agent fees
Rediculouse but fee is not the issue service is the issue
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
