100% lettings valuation accuracy
67% lettings fee satisfaction
Oct 01,2023
Oct 01,2023
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My landlord decided after a while to bring Peter Alan on board to handle the property maintenance due to distance. Peter Alan took over mid February 2022, with a known issue (was already 6 weeks waiting for it to be sorted before they took over, which was a reason they were being used in the first place). It is now October, nearly a whole 8 months since they were first informed, and still not all the work has been completed. It was mid April (2 months after taking over) when they sent Swift (a contractor and truly an oxymoronic name) to look at the issue, not only has work not been completed over 5 months later, but the person coming around (Peter) authorised unnecessary work as he did not chesk properly what the issue was, luckily the plumber that came around did spot the issue and did make a repair, but still went ahead with the unnecessary work. All this was once agin 10 weeks after the guy from Swift initially came. Decorators were meant to come and tidy up damage to walls, they did a further two months later, despite promises from PA and Swift they would be there many times prior, they done the prep work, and did not turn up for the agreed time the week after to coplete the work. I do not blame the decorators for this as they were waiting for clearance from Swift to do the work. It hasn't been done.
Sorry for the long ramble, but any landlord thinking of putting their faith in Peter Alan (Maesteg), or tenant looking to rent from them, I would seriously think hard against it. The staff have been awful; not chasing up on tasks, sending numerous messages /emails they know the answers to, suggesting to up rent ridiculous levels, all the time not doing a single thing to actually aid the tenant.
And to cap it all off, at the beginning, I was getting threatening emails about not paying rent, despite never missing a payment ever. Luckily my landlord sorted this out, as I couldn't trust these to tie their own shoelaces.
Sorry for the long ramble, but any landlord thinking of putting their faith in Peter Alan (Maesteg), or tenant looking to rent from them, I would seriously think hard against it. The staff have been awful; not chasing up on tasks, sending numerous messages /emails they know the answers to, suggesting to up rent ridiculous levels, all the time not doing a single thing to actually aid the tenant.
And to cap it all off, at the beginning, I was getting threatening emails about not paying rent, despite never missing a payment ever. Luckily my landlord sorted this out, as I couldn't trust these to tie their own shoelaces.
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Latest Reviews
25th Mar 2023
reviewed by 'Victoria'
28th Jun 2022
reviewed by 'Andrew Morris'
3rd Dec 2020
reviewed by 'owen'
22nd Aug 2020
reviewed by 'STEVE'
11th Dec 2019
reviewed by 'Shane'
Opening Hours
Address
Peter Alan
139 Commercial Street
Maesteg,Bridgend
Mid Glamorgan
CF34 9DW
01656736136
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 67% | £495 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 1 | 1 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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- Home Builder
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Oct 01,2023
Oct 01,2023
0
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My landlord decided after a while to bring Peter Alan on board to handle the property maintenance due to distance. Peter Alan took over mid February 2022, with a known issue (was already 6 weeks waiting for it to be sorted before they took over, which was ...
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Mar 25,2023
Mar 25,2023
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We have looked at several properties with Chris and I have to say he's been amazing. What a lovely young man. We were instantly made to feel at ease he knew everything about the property we were viewing and the the area it was in. ...
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Jun 28,2022
Jun 28,2022
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Jess Williams Maesteg branch.
Simply super with her professional approach, kept in touch throughout the sale, this is my second property, going to sale with the help of Peter Alan and Jess
Highly recommended
We wouldn't use anyone Else.
thanks Jess for your true professionalism ...
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Dec 03,2020
Dec 03,2020
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Hi Jessica,
I would like to thank you and the team for helping me secure my property. You have been professional and courteous keeping me informed at every step of the way. It's been a pleasure thankyou once again, hope to purchase some more properties ...
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Aug 22,2020
Aug 22,2020
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An extremely professional service, they sorted out a very difficult tenant and found us another with ease. I would gladly recommend them to other landlords....
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Dec 11,2019
Dec 11,2019
3
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A group of legal thieves! I wouldn't employ the sales team to tie my shoelaces never mind sell my house!
I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you ...
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Jun 28,2018
Jun 28,2018
7
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I would rather be homeless than rent from these again! I had the worst experience dealing with a rude bunch of people. I've had nothing but issues with peter Alan in maesteg! Useless bunch of people, as long as they getting the money they don't ...
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Comment on agent fees
AWFUL
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May 10,2018
May 10,2018
2
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Uploading what seem like great properties at a great price in order to clickbait people into calling seems to be the new marketing plan at Peter Alan, Maesteg.
Landlords; you have to ask yourselves: is this the estate agency you want to associate with?
Tenants; ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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