0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction
Sep 30,2023
Sep 30,2023
0
people found
this helpful
this helpful
Very poor for letting landlord properties. The management department failed to deal with issues to the property. Staff come and go and always a new person that needs to be brought up to speed. Landlords pay letting agents to help and in this instance I felt they were an unnecessary middle man making the problems worse and should have been paying me. Definitely poorer for using them.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
30th Sep 2023
reviewed by 'danielwalsh1984'
14th Mar 2017
reviewed by 'SophieDavid'
1st Jul 2016
reviewed by 'mark'
Opening Hours
Address
Connells
73 Southbourne Grove
Southbourne,Bournemouth
Dorset
BH6 3QU
01202 423 281
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £300,000 | £300,000 |
| Lettings | 100% | 33% | £725 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 30,2023
Sep 30,2023
0
people found
this helpful
this helpful
Very poor for letting landlord properties. The management department failed to deal with issues to the property. Staff come and go and always a new person that needs to be brought up to speed. Landlords pay letting agents to help and in this instance I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22,2021
Jun 22,2021
0
people found
this helpful
this helpful
Such an unethical estate agent! They practically force genuine buyers to use their Mortgage advisor, Conveyancing service to put your offer, even when we had our Agreement in Principle Certificate sorted, our own solicitor/notary of trust and proof of funds available. This is the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12, 2021
View all comments
(3)
Fortunately ICO forced you to follow my ‘Right to Erasure’ as you clearly denied it in writing and wanted to continue sending emails and keeping our private information for 3 years. It was my mistake for not investigating your well deserved terrible public reputation before I arranged my viewing for that property. I hope you manage to improve your practice towards a more ethical and professional standard. ...
Mar 14,2017
Mar 14,2017
3
people found
this helpful
this helpful
My partner and I have recently moved out of a property rented out by connells. We had nothing but problem after problem whilst we were living there.
Mouldy property to begin with - we are now being charged for this.
Whenever there had been some ...
read full review
read full review
Comment on agent fees
Shockingly bad!
Was this helpful?
Yes
Yes
Jul 01,2016
Jul 01,2016
3
people found
this helpful
this helpful
I have dealt mainly with Lowri Thomas in the management of my rented out property. Making sure that the maintenance is satisfactory for tenants when 150 miles away is not easy but Lowri has been highly pro-active in insuring this has been done - quickly (often ...
read full review
read full review
Comment on agent fees
ok
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
