Moss & Co
Wimbledon, London, SW19
2.9/5, 17 reviews
47% recommended
33% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
73% lettings fee satisfaction

“SCAM!!!! STAY AWAY FROM THIS COMPANY...”

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Sep 14,2023
Minithumbdown
ASH
By: 'Diana'
Sep 14,2023
2 people found
this helpful
I've been renting a council house for an incredibly expensive price through this agency (of which I was unaware, and which turned out to be illegal). Ash is a professional scammer, he also begged me and my flatmate to leave him a 5-star review last year. Now, all of the reviews have been deleted for some reason... This company is NOT legit! They even told us that our deposit was protected, but unsurprisingly, it wasn't and we're still waiting for it to be returned.
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Opening Hours
Address

Moss & Co
42 Wimbledon Hill Road
Wimbledon,London
Greater London
SW19 7PA
020 8946 7661

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 0% £0 £0
Lettings 100% 73% £1,300 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 5 5 0 0 0 0 2 3
Areas covered
  • SW19
  • Wimbledon
  • Merton
  • Raynes Park
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA DPS
Latest Properties

No Properties

“I've been with Moss for 7 years and Jonatan l......”

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Jan 17,2024
Minithumbup
By: 'Paul'
Jan 17,2024
0 people found
this helpful
I've been with Moss for 7 years and Jonatan looked after me and my family very well. I am very satisfied by the service provided, putting customer first and working on resolution very effectively....
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“Ellis Gordon was an excellent contact through......”

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Jan 03,2024
Minithumbup
By: 'Gianluca'
Jan 03,2024
1 people found
this helpful
Ellis Gordon was an excellent contact throughout our process, from viewing the property to making and offer and finally navigating the referencing process. He was available and helpful throughout and a credit to the organisation. We are looking forward to moving into our new place ...
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“An impatient, money-grabbing, criminal organisation...”

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Dec 09,2023
Minithumbdown
By: 'J'
Dec 09,2023
0 people found
this helpful
An impatient, money-grabbing, bend and break the rules organisation. Consistently carrying out illegal evictions, harassment and leaving the properties they manage in gross condition. I also have suspicions of embezzlement, tax evasion and fraud....
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“SCAM!!!! STAY AWAY FROM THIS COMPANY...”

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Sep 14,2023
Minithumbdown
ASH
By: 'Diana'
Sep 14,2023
2 people found
this helpful
I've been renting a council house for an incredibly expensive price through this agency (of which I was unaware, and which turned out to be illegal). Ash is a professional scammer, he also begged me and my flatmate to leave him a 5-star review last ...
read full review
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“We terminated our contract with Moss & Co in ......”

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Sep 04,2023
Minithumbdown
By: 'Elisa'
Sep 04,2023
0 people found
this helpful
We terminated our contract with Moss & Co in 2021 having received a really poor and unprofessional service spanning a number of years. Under Moss's tenure our block in Wimbledon was poorly maintained and left in a dire state directly attributed to their substandard management. Amongst a ...
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“Nothing but Extraordinary. Kind, caring and f......”

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Sep 02,2023
Minithumbup
By: 'Lewis'
Sep 02,2023
1 people found
this helpful
Nothing but Extraordinary. Kind, caring and fast acting. I've been a tenant through Moss and Co for just about 6 months now and must say they are one of the best agents i have gone through for renting a property. As with many properties, there are ...
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“AVOID AT ALL COST. Johnathan moss is an aggressive liar...”

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Aug 11,2023
Minithumbdown
By: 'Jean-Paul'
Aug 11,2023
2 people found
this helpful

AVOID AT ALL COST. Having dealt with *^*^*( the owner, representing Moss& Co) as a property manager all I can say is that he is rude, aggressive unprofessional, and a law breaker, they have harassed, trespassed and insulted us as tenants, changed the locks despite ...
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By: Johnathan Moss
Aug 30, 2023
View all comments (1)
Dear Jean-Paul I don't want us to fall out unnecessarily over this misunderstanding. The one text message that you claim that you sent (I trust you may have sent it but it was not received), is simply not sufficient given the following communications from us over the past month, in addition to several visits to the property (without access) to see if anyone was in. I was genuinely concerned for you both. We could see the bike in the hallway and so the flat did not look abandoned. I ...

“Where do I even start with these guys? We ren......”

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Mar 21,2023
Minithumbdown
By: 'David Dike'
Mar 21,2023
2 people found
this helpful
Where do I even start with these guys? We rented a property that they managed for a little over a year, and from the first minute, all they did was show their incompetence. Upon moving into the property it was clear that it had not ...
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“We have been using Moss& Co to find tenants a......”

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Oct 21,2021
Minithumbdown
By: 'John'
Oct 21,2021
3 people found
this helpful
We have been using Moss& Co to find tenants and to manage properties for some years now. Only recently has the service deteriorated . Without mentioning names the courtesy you receive will vary considerably depending on who is dealing with you. Emails are not answered swiftly. ...
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“Moss & Co. Wimbledon - Refurbishment and Lettings Review...”

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Jan 14,2020
Minithumbup
Dominic
By: 'Andrew'
Jan 14,2020
1 people found
this helpful
Moss & Co. handled both the refurbishment and re-letting of my flat in Raynes Park. Julie, who handled the refurbishment, was brilliant and arranged all the contractors and work to be done professionally and to a high standard. Dominic and the lettings team did an equally ...
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“I am a new lease holder in a Wimbledon block ......”

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Jun 24,2019
Minithumbup
Marcus
By: 'Jason'
Jun 24,2019
1 people found
this helpful
I am a new lease holder in a Wimbledon block which Moss & Co manage. So far I am very impressed with their service and constant updates. A special thanks to Marcus for being responsive and always available for my calls. I highly recommend them for ...
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“We recommend Moss & Co for rentals...”

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Jun 20,2019
Minithumbup
Dominic
By: 'Sue'
Jun 20,2019
0 people found
this helpful
We were very happy with Moss & Co as our agents! Whether it was a phone call or text message, they were always quick to respond. As we are new to Wimbledon we found them very knowledgable about the area and honest. Dominic or Jonathan were ...
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Comment on agent fees
Very reasonable
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“Great Property Management Service...”

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Jun 10,2019
Minithumbup
By: 'Darren'
Jun 10,2019
3 people found
this helpful
I had rented from Moss & Co for 2 years and I'd have to say my experience renting from them was exceptional. Harry was our Property Manager and he was very professional and prompt with scheduling maintenance tasks. He is very responsive, he gets things done when ...
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“Thanks for the professional service!...”

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May 30,2019
Minithumbup
By: 'H.'
May 30,2019
2 people found
this helpful
Dominic from Moss & Co was a pleasure to work with, he is professional, knowledgeable and worked very hard in helping me rent my first apartment and I'm looking forward In hiring him again to rent my second apartment. Their management service has been great too ...
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“Atrocious...”

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Mar 12,2019
Minithumbdown
By: 'Disappointed'
Mar 12,2019
5 people found
this helpful
Words fail me. We had nothing but problems with them. Their marketing material is pure hype. They did not adhere to their T&Cs, accounts were not up-to-date, service charges not collected, unable to see anything real time. Complaints procedure non existent as the owner ...
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“Abysmal. We had no heater for a year. Last xmas ......”

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Oct 03,2017
Minithumbdown
By: 'Abysmal'
Oct 03,2017
4 people found
this helpful
Abysmal. We had no heater for a year. Last xmas we were left with no hot water, no washing machine and no heater for a week despite highlighting urgency. Took 4 months to replace dangerous windows which had to be propped open to allow air flow. ...
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Comment on agent fees
Bad. Not a fair assessment given on our situation.
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“Horrible experience overall. We have complained several times about the ......”

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Oct 18,2016
Minithumbdown
By: 'Adele'
Oct 18,2016
3 people found
this helpful
Horrible experience overall. We have complained several times about the boiler not working but nothing has been done to fix the issue. We spent several days with no hot water, which is redicolous thinking on how much money you spend in rent. They are not ...
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Comment on agent fees
normal.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Send an email or phone the office to have your complaint heard and helped with.
Last updated at 12:32 PM 21/10/2016 by Conor Murtagh

Awards won by Moss & Co, London SW19 7PA



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