100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction
Sep 06,2023
Sep 06,2023
0
people found
this helpful
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The best agency I've had so far. They take care of everything right away, they reply on the same day, the next day the problem is already solved or is in progress, such as replacing windows. There is no problem with anything. Katrina and Rob are my favorites. If anyone had a problem with them, it was only because of their own behavior.
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Latest Reviews
13th Jun 2024
reviewed by 'Darius'
6th Sep 2023
reviewed by 'Ilona Kozoswist'
6th Jun 2020
reviewed by 'Julie'
10th Nov 2018
reviewed by 'Manpoole'
13th Aug 2018
reviewed by 'Malcolm'
24th Oct 2016
reviewed by 'JAN'
Opening Hours
Address
Scott Castle Lettings
743 Christchurch Road
Bournemouth
Dorset
BH7 6AN
01202 397321
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 60% | £300 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 13,2024
Jun 13,2024
0
people found
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The worst agency I've ever dealt with. racist attitude, no response to messages and emails. I paid a deposit, the verification was supposed to last 2 weeks, after that time my questions were ignored and after a month I heard sorry but no. avoid this agency ...
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Jun 13, 2024
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(1)
Hello, Darius
Thank you for taking the time to provide a review.
I am sorry to hear of your dissatisfaction which has resulted in your review. I would like to learn more about your comments and would appreciate it if you would contact me so we can arrange a time to discuss them and have a conversation so I can review the matter.
I am one of the directors and have not had any dealings with this matter or case. Therefore, I wish to take a look myself.
I also sent you a direct message ...
Sep 06,2023
Sep 06,2023
0
people found
this helpful
this helpful
The best agency I've had so far. They take care of everything right away, they reply on the same day, the next day the problem is already solved or is in progress, such as replacing windows. There is no problem with anything. Katrina and Rob ...
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Jun 06,2020
Jun 06,2020
1
people found
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this helpful
I have been a Tennant with Scott Castle for over 5 years. Recently I had a flood which was nobody's fault. From my 4 am panic phone call to their emergency phone number to re-installing my washing machine they have been absolutely fantastic. As an older woman ...
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Nov 10,2018
Nov 10,2018
5
people found
this helpful
this helpful
The level of abuse from these people beggers belief. From screaming down the phone demanding monies on a shortfall of £2.37 in rent (they were expecting monies on a Thursday the standing order was set up to pay on a Friday), to, phoning me up on ...
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Comment on agent fees
All agents fees are extrotionate
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Aug 13,2018
Aug 13,2018
0
people found
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Scott Castle have been acting for me as letting agents and at times sales agents in the Bournemouth and Poole area on many properties for about 20 years.
The level of service, responsiveness, flexibility and understanding is superb, as is the advice given on a regular ...
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Comment on agent fees
Good
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Oct 24,2016
Oct 24,2016
1
people found
this helpful
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Rob handled the sale of my mum's house with professionalism, keeping us up to date with the progress throughout. Would recommend Scott Castle to anyone looking for this kind of service...
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Comment on agent fees
Good
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Jun 08,2015
Jun 08,2015
5
people found
this helpful
this helpful
There was a leak from the roof that had ruined the kitchen wall. The plaster crumbled so badly we could see the outside wall. Despite reporting it, it took them 6 months to fix it, and only because I wrote and sent photos....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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