Limehouse, EC3V
4.5/5, 60 reviews
87% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction

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“One of London's worst agencies...”

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Aug 31,2023
Minithumbdown
By: 'Eleftheria'
Aug 31,2023
0 people found
this helpful
One of London's worst agencies (imagine how bad they have to be to win this title). At first, they don't let you go to an in-person viewing (first red flag). Upon arrival, I realised that my room had no keys for the lock. They lied to me that there are only 3 guys living there, and it turns out they were 4 (all had contracts and the apartment was tiny). When I asked them about the key, they said I have to pay £70 to get a lock installed in a week's time violating HMO rules by not providing individual tenants who are on separate agreements with one. I spent the rest of my time there sleeping with a door jammer and stuff in front on my door and leaving during the day not knowing if my possessions will remain intact.

They also try to scam you with the deposit. I asked them to show me a certificate that my deposit was put in a protection scheme. They lied, saying it is in a client account. When I asked them to show proof that the client account is registered with the Financial Conduct Authority they ignored me for 4 weeks despite repeated emails. I eventually received a notification that my deposit was put in a protection scheme a month after I paid it. Upon return, they tried to charge me a 150£ cleaning fee which I fought against and got back. They took ages to return the money.

They also failed to have a full licence as an HMO and the council showed up to the property for an inspection issuing a prohibition notice because the apartment was overcrowded (beyond what they declared to the council), the facilities were unsanitary, lacking BASIC equipment such as a functioning oven and a freezer and a major fire and gas leakage hazard.

If you decide to live there prepare to be met with filthy and hazardous conditions and have to fight for your deposit and basic rights as a tenant.

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Latest Reviews

View all Reviews 60
Featured Review
a
reviewed by 'Tom'
“I have been staying in their room for over 6 months and it has been very pleasant. I recommend highly, every ......”
Featured Review
a
reviewed by 'Anne'
“Great experience living with Silverrooms, my room did have a couple issues when I moved in but they got them ......”
Featured Review
a
reviewed by 'Kirill'
“From day one my agent was amazing, I spoke with Simon. The move in process went so quickly I was ......”
Featured Review
a
reviewed by 'Prashan'
“Great experience with Silverrooms.All staff were attentive and courteous at all times.I’ve had a few emergencies (locked ......”
Featured Review
a
reviewed by 'Robiul'
“Recently, I have an opportunity to be a tenant of Silverrooms. The quality of service provided by Silverrooms is exceptional. ......”
17th Apr 2024
reviewed by 'Elmer'
“Marco is incredible, you can contact him anytime any day and you find him always ready to help. I was ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 10:30 - 14:00
  • Sunday: Closed
Address

Silver Rooms
International House
36-38 Cornhill,
London
EC3V 3NG
 

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £0 £0
Lettings 100% 91% £650 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 50 8 0 0 0 0 1 0
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Featured Review
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“Great agency...”

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May 10,2023
Minithumbup
By: 'Tom'
May 10,2023
0 people found
this helpful
I have been staying in their room for over 6 months and it has been very pleasant. I recommend highly, every team member I have dealt with has been very professional and helpful....
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“Great experience living with Silverrooms, my ......”

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Jan 06,2022
Minithumbup
By: 'Anne'
Jan 06,2022
0 people found
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Great experience living with Silverrooms, my room did have a couple issues when I moved in but they got them fixed real quick and then it was smooth sailing from then on. Moving out was very simple, and yeah good times with that flat. Recommend ...
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“From day one my agent was amazing, I spoke wi......”

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Dec 08,2021
Minithumbup
By: 'Kirill'
Dec 08,2021
0 people found
this helpful
From day one my agent was amazing, I spoke with Simon. The move in process went so quickly I was able to move in the next day, I spoke mainly with Alice who helped check my references and she was great. My room was very ...
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“Great experience with Silverrooms.All staff ......”

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Nov 30,2021
Minithumbup
By: 'Prashan'
Nov 30,2021
1 people found
this helpful
Great experience with Silverrooms. All staff were attentive and courteous at all times. I’ve had a few emergencies (locked myself out left keys inside property) and they had arrived to me in the night very swiftly to help. I will definitely recommend...
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“Recently, I have an opportunity to be a tenan......”

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Oct 02,2023
Minithumbup
By: 'Robiul'
Oct 02,2023
0 people found
this helpful
Recently, I have an opportunity to be a tenant of Silverrooms. The quality of service provided by Silverrooms is exceptional. The accommodation itself is well-maintained and clean, creating a welcoming and comfortable environment to live in. Their staffs are cooperative and friendly; and incredibly prompt ...
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“Marco is incredible, you can contact him anyt......”

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Apr 17,2024
Minithumbup
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Marco
By: 'Elmer'
Apr 17,2024
0 people found
this helpful
Marco is incredible, you can contact him anytime any day and you find him always ready to help. I was desperate looking for a room due to my landlord selling and I came across Marco's advertising and he saved my life!! Next day I was ...
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“Stay away from them if you do not wanna lose ......”

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Apr 16,2024
Minithumbdown
By: 'Marco'
Apr 16,2024
2 people found
this helpful
Stay away from them if you do not wanna lose money. They are liars, they will say something and then deny it and they will find excuses to charge you on damages not caused by you and other fees. The more money they can get ...
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“They were very helpful with special circumsta......”

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Jan 30,2024
Minithumbup
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By: 'C'
Jan 30,2024
0 people found
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They were very helpful with special circumstances. Flexible and easy to communicate...
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“He is the best, very friendly and works with ......”

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Nov 27,2023
Minithumbup
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Marco
By: 'Gil'
Nov 27,2023
0 people found
this helpful
He is the best, very friendly and works with passion , he helped me to find a room and managed to find a place where I stayed before moving....
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“Apartment with convenient location, good cond......”

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Nov 20,2023
Minithumbup
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Marco
By: 'Iryna'
Nov 20,2023
0 people found
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Apartment with convenient location, good conditions and good rent. The process of finding housing was quick, Marko provided professional support and advice, and helped with the preparation of documents. I recommend cooperation with this agent, everything is at the highest level of service....
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“Great person, better service....”

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Nov 02,2023
Minithumbup
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Marco
By: 'Eduardo'
Nov 02,2023
0 people found
this helpful
Marco is the best, he has always been very nice and he helped me through the form to become a tenant. He is the type of person that remembers his customers and greets them with joy, he cares and he makes sure that everything is ...
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“marco is the best!!! he stayed in contact wit......”

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Oct 24,2023
Minithumbup
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Marco
By: 'gerry'
Oct 24,2023
0 people found
this helpful
marco is the best!!! he stayed in contact with me for 3 weeks until he fiund for me a double room 3 stops from where i work!!! also for a price fairly reasonable! he was always available every time I needed him and he was always very ...
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“Dario was very helpful and friendly.He under......”

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Sep 06,2023
Minithumbup
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Dario
By: 'Roberto'
Sep 06,2023
0 people found
this helpful
Dario was very helpful and friendly. He understood what I need and help me to get it in the time that I need it. When I struggled he adapted to help me and my family....
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“One of London's worst agencies...”

Share on :
Aug 31,2023
Minithumbdown
By: 'Eleftheria'
Aug 31,2023
0 people found
this helpful
One of London's worst agencies (imagine how bad they have to be to win this title). At first, they don't let you go to an in-person viewing (first red flag). Upon arrival, I realised that my room had no keys for the lock. They lied ...
read full review
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“Dario is the one! Just came this morning desp......”

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Aug 30,2023
Minithumbup
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Dario
By: 'Mario'
Aug 30,2023
0 people found
this helpful
Dario is the one! Just came this morning desperate to find a nice place and he found me one in less than 10minutes! Easy and fast process. I can't wait to move in my room later today and will suggest Silverrooms to all my friends ...
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“I really loved the service. They've found ma ......”

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Aug 30,2023
Minithumbup
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Dario
By: 'Molly'
Aug 30,2023
0 people found
this helpful
I really loved the service. They've found ma a very good flat in a short time. Love the area....
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“I really loved the service. They've found ma ......”

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Aug 30,2023
Minithumbup
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Dario
By: 'Molly'
Aug 30,2023
0 people found
this helpful
I really loved the service. They've found ma a very good flat in a short time. Love the area....
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“Great service, everything happened very quick......”

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Aug 29,2023
Minithumbup
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Dario
By: 'Eleonora'
Aug 29,2023
0 people found
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Great service, everything happened very quickly and professionally. The flats selection were amazing....
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“Dario really helped me in the paperwork and i......”

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Aug 26,2023
Minithumbup
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Dario
By: 'Johana'
Aug 26,2023
0 people found
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Dario really helped me in the paperwork and is really responsive, and to me this is really important...
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“dario is really good at her job...”

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Aug 25,2023
Minithumbup
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Dario
By: 'Gökhan'
Aug 25,2023
0 people found
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Dario is really helpful and never gave me any difficulties. I commend him....
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“I had met Mr Dario helped me in securing a ro......”

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Aug 24,2023
Minithumbup
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Dario
By: 'Thenappan'
Aug 24,2023
0 people found
this helpful
I had met Mr Dario helped me in securing a room when I was looking for one. He was very helpful, and he was advising me and guiding me. He listens carefully and always puts lot of efforts to help his clients. Happy to work ...
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“Dario was really attentive and helpful. Reall......”

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Aug 24,2023
Minithumbup
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Dario
By: 'alba'
Aug 24,2023
0 people found
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Dario was really attentive and helpful. Really quick responds aswell....
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“meet the customer's needs,.....”

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Aug 24,2023
Minithumbup
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Dario
By: 'Thais'
Aug 24,2023
0 people found
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meet the customer's needs, and are super attentive, he made me feel at home so that I could make my decisions...
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“Pleaseddd...”

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Aug 24,2023
Minithumbup
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Dario
By: 'Alex Basi'
Aug 24,2023
0 people found
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Got whet I was looking for, Dario was very helpful from beginning....
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“Dario was able to find me the best deal for m......”

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Aug 24,2023
Minithumbup
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Dario
By: 'Alejandro Cartagena'
Aug 24,2023
0 people found
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Dario was able to find me the best deal for my budget and requirements...
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“Thanks Dario, excellent....”

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Aug 24,2023
Minithumbup
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Dario
By: 'Mattia'
Aug 24,2023
0 people found
this helpful
Thanks Dario to help me finalise my apartment smoothly and with a great understanding about my requirements. TOP....
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“It was a great experience! I did find nice ro......”

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Aug 24,2023
Minithumbup
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Dario
By: 'Hitomi'
Aug 24,2023
0 people found
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It was a great experience! I did find nice room very easily thanks to Dario. He's helpful and kind to me, I appreciate him a lot....
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“DarioWas very great help,he speaks 5 languag......”

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Aug 22,2023
Minithumbup
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Dario
By: 'Marcia Souza'
Aug 22,2023
0 people found
this helpful
Dario Was very great help,he speaks 5 languages and he helped me with referencing in my language which is not even his native language! Thank you 🙏...
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“Best agency in East London, great customer se......”

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Aug 22,2023
Minithumbup
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Ibrahim
By: 'Luke'
Aug 22,2023
0 people found
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Best agency in East London, great customer service and top notch service....
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“Brilliant services provided by the team and h......”

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Aug 21,2023
Minithumbup
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Ibrahim
By: 'Anisa'
Aug 21,2023
1 people found
this helpful
Brilliant services provided by the team and highly recommend them for management services....
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Staff picture Dario
Staff picture Annes
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Staff picture Ibrahim
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Staff picture Marco
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:09 PM 19/07/2024 by allAgents

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