0% lettings valuation accuracy
0% lettings fee satisfaction
May 25,2010
May 25,2010
1
people found
this helpful
this helpful
Where do I start?
LANDLORDS - PLEASE READ:
As a fellow Landlord, one our worst fears as a Buy to let owner is leaving your property in the hands of an incapable, shambolic, unregulated and clueless Managing Estate Agent. Isaac Anthony fit that awful description, in their words, unusually well.
I cannot begin to describe the frustration and absolutely terrible level of maladministration that I have suffered by their incompetent staff.
I have:
- Sent over 6 emails without reply
- Rang and left 8 messages without a callback (although promised)
- Complained to the two Company Directors with no response
Who runs this 'Organisation'?? The Circus??? I will - when I have more time - look at reporting Isaac Anthony to Trading Standards or a Govermental Fraud agency as they advertise all sorts of services, charge you for them and then deliver none. That is the truth, my experience is summarised below.
Isaac Anthony claimed to have 'managed' my property for nearly a year - a brand new apartment - handed back to me dirty, damaged and with umpteen faults. Not only did IA not notify me of the faults as and when they happened - they told the Tenant's 'they were dealing with them and the Landlord was being unco-operative!!!" - that is unbelievable - I'm paying these 'people' to 'manage' my property, they have contacted me twice in 12 months... and guess what for... taking more money from me! (Once for a tenancy renewal and once for an EPC).
They have now taken nearly 11 weeks to resolve a Deposit dispute - granted this goes to a third party - however, I have been chasing for an update for the last two weeks (calls and emails at the beginning of the review) - I've had no reply.
LANDLORDS & TENANTS - Please avoid if you want peace of mind, go to an established, well regarded agent, i.e. pay the extra if necessary.
LANDLORDS - PLEASE READ:
As a fellow Landlord, one our worst fears as a Buy to let owner is leaving your property in the hands of an incapable, shambolic, unregulated and clueless Managing Estate Agent. Isaac Anthony fit that awful description, in their words, unusually well.
I cannot begin to describe the frustration and absolutely terrible level of maladministration that I have suffered by their incompetent staff.
I have:
- Sent over 6 emails without reply
- Rang and left 8 messages without a callback (although promised)
- Complained to the two Company Directors with no response
Who runs this 'Organisation'?? The Circus??? I will - when I have more time - look at reporting Isaac Anthony to Trading Standards or a Govermental Fraud agency as they advertise all sorts of services, charge you for them and then deliver none. That is the truth, my experience is summarised below.
Isaac Anthony claimed to have 'managed' my property for nearly a year - a brand new apartment - handed back to me dirty, damaged and with umpteen faults. Not only did IA not notify me of the faults as and when they happened - they told the Tenant's 'they were dealing with them and the Landlord was being unco-operative!!!" - that is unbelievable - I'm paying these 'people' to 'manage' my property, they have contacted me twice in 12 months... and guess what for... taking more money from me! (Once for a tenancy renewal and once for an EPC).
They have now taken nearly 11 weeks to resolve a Deposit dispute - granted this goes to a third party - however, I have been chasing for an update for the last two weeks (calls and emails at the beginning of the review) - I've had no reply.
LANDLORDS & TENANTS - Please avoid if you want peace of mind, go to an established, well regarded agent, i.e. pay the extra if necessary.
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Mar 30, 2011
This company has invoice me for new bed mattress and a corner cabinet, as I am a landlord, they minus my amount from the money due from the tenant, they did not replace any thing, just a dummy invoice to make money. I have tried to get hold of them since Oct 2010, either the owner is in Australia on holiday, promised my £600.00 they owe me, but they avoid my phone calls and e-mails. I am thinking the same to use the Trading standards. Aug 08, 2010
Where was your flat, i was renting one in Liverpool and it was clean when I left and everything ws in place.They do their checkout and say there is a wardrobe missing??? Needed cleaning??? Items missing that we never seen??? And charge us
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Opening Hours
Address
Isaac Anthony
Arch 104, Chapel Walks
Chapel Street
Manchester
Greater Manchester
M3 5DW
0845 260 8282
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 02,2011
Mar 02,2011
2
people found
this helpful
this helpful
"I would feel bad if this was our fault but it isn't"
To warn you, this is going to be quite long!!
My flatmate and I moved into a flat managed by Isaac Anthony around October 2009. The woman who showed us around the flat was ...
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Oct 01,2010
Oct 01,2010
1
people found
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this helpful
We decided to give them a go as we had to move out of our previous house quick due to an awful student landlord and they seemed really helpful... big mistake.
Because we are students we had to fork out a large deposit for a ...
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May 13, 2011
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(2)
They can not stop maintenance works for non payment of rental - call them advise them that.. Also mention you have talked to the council! ...
Oct 01,2010
Oct 01,2010
2
people found
this helpful
this helpful
The service is fantastic until you take the keys then the comunication becomes non existant, you can actualy here the derisory tone in the voice when they talk to you.
They entered my property to do a routine inspection without giving me notice or without ...
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Aug 18,2010
Aug 18,2010
1
people found
this helpful
this helpful
Simply terrible service once you are a tenant with them. We waited for 8 weeks for a fob to get into our building, meaning we were left stranded outside until we could tailgate in. Then they took the money out of our deposit for it. Took 4 ...
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Aug 03,2010
Aug 03,2010
1
people found
this helpful
this helpful
Stay well away from Isaac Anthony lettings - a shambolic outfit who offered us nothing but a bad experience.
Even gaining the lease was problematic despite excellent credit history and both working for financial institutions - the problem came in that they never returned phonecalls ...
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Jun 23,2010
Jun 23,2010
1
people found
this helpful
this helpful
Never or ever try to get apartment from them!!! They are the worst agent I ever saw. The lady who follow our case was so arrogant, I just coming to rent an apartment, not beging her for anything. Why she can treat us like we ...
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May 25,2010
May 25,2010
1
people found
this helpful
this helpful
Where do I start?
LANDLORDS - PLEASE READ:
As a fellow Landlord, one our worst fears as a Buy to let owner is leaving your property in the hands of an incapable, shambolic, unregulated and clueless Managing Estate Agent. Isaac Anthony fit that awful description, ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 06, 2011
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(3)
Raise a complaint and if they do not answer (or even if they do answer within 21 days and you are not happy with the response - consider this a \'deadlock\' letter) then raise the complaint to The Property Ombudsman who is the kind of regulator for Isaac Anthony.
The whole process takes some time (approx 3 months) and you will need to provide evidence to the ombudsman, i.e. emails and proof of dates of communications and evidence of the poor administration.
Such a shambolic outfit should ...
May 21,2010
May 21,2010
1
people found
this helpful
this helpful
I have never had a problem with this agent the look after 2 Properties for me . Fresh Building then another in Quebec. The Operations Manager is called Nick I suggest you guys contact him. ...
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Oct 13, 2011
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which apartment in Quebec? i rented one in quebec from them last year and they were an absolute disgrace. ...
Mar 13,2010
Mar 13,2010
1
people found
this helpful
this helpful
A totally rubbish letting, don't use them under anmy circumstance, they are unhelpful rude and hang up on me everytime I call them!
They do not reference tenants and usually accept fake ones and then don't even tell you when the teant has moved out!
...
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Aug 11, 2011
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Great email address: [email protected]. I completely trust you. ...
Feb 15,2010
Feb 15,2010
1
people found
this helpful
this helpful
Isaac Anthony are shamefully terrible at what they do.
We rented with them a year, during which time they failed to acknowledge any of our complaints and ignored all requests for maintenance or repairs.
They refused our wishes to move onto a statutory period tenancy, ...
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Jan 30,2010
Jan 30,2010
1
people found
this helpful
this helpful
Once I'd agreed to move into a flat, I went to the flat to collect keys and sign forms...
...and after waiting I got told I had to go to the office to sign, collect keys and then if anything was missing from the flat ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
The whole process takes some time (approx 3 months) and you will need to provide evidence to the ombudsman, i.e. emails and proof of dates of communications and evidence of the poor administration.
Such a shambolic outfit should not be allowed to rip people off like this.