“Please avoid they only want your money...”
1 Star Review
Aug 30,2023
By:
'Rachel'
Aug 30,2023
Branch: Headingley, 10 Ash Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Branch: Headingley, 10 Ash Road
Lettings (as a Tenant)
Postcode: LS6
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Please avoid this company at all costs they will exploit you. They charge high rent for very poor housing. I have had the displeasure of dealing with them regarding my son’s shared house which is in disrepair, huge hole in the bathroom wall, dirty and stained curtains and walls, water flooding the kitchen every time it rains but they won’t do anything as they can’t prove it’s due to the rotting back door. The list of problems is endless. They say they will have their contractors deal with everything but don’t, the students are given disgusting, dirty and falling to bits furniture and expected to pay happily for it. These are young people with no experience of what to look for and this letting agency could not care less about them. The final straw today was when I was told it’s my own fault for letting my son move in. The attitude of staff is appalling, how they sleep at night is beyond me. The first time in my life I have ever lost my temper and swore in the phone, I am a professional woman, not my finest hour but honestly goaded into it by the horrendous attitude of staff. Please don’t use this agency they don’t give a damn about anything other than money. We are seeking legal advice, and I’m pleased to see they are being reported to the ombudsman I will be supporting this with a complaint of my own.
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