0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 27,2023
Aug 27,2023
2
people found
this helpful
this helpful
We rented from Rivendale as students some while ago. When we moved in, the flat was not clean, cobwebs, crumbs etc. We cleaned it from top to bottom.
Promises were made regarding fixing and in some cases replacing broken furniture. These were not kept.
Upon moving out, we were told cleaners would be sent round to clean the property and that the cost for this would be taken out of our deposits. Nobody had been around to view the property to assess condition and we left it cleaner than when we moved in. Despite calling and speaking to the owner, he fobbed us off. I assume because he knew we were in the right. They ended up deducting a good chunk from our deposit without justification and sent a letter to all of our guarantors (parents) claiming they had found drug growing paraphernalia implying that if we disputed the charges to our deposit they would inform the police. What utter drivel and a shady tactic to send such a thing to our parents. Thankfully all of our parents were not conservative and were understanding. Everyone I have spoken to who have used Rivendale have had similar stories.
Tl;dr, avoid Rivendale like the plague.
Promises were made regarding fixing and in some cases replacing broken furniture. These were not kept.
Upon moving out, we were told cleaners would be sent round to clean the property and that the cost for this would be taken out of our deposits. Nobody had been around to view the property to assess condition and we left it cleaner than when we moved in. Despite calling and speaking to the owner, he fobbed us off. I assume because he knew we were in the right. They ended up deducting a good chunk from our deposit without justification and sent a letter to all of our guarantors (parents) claiming they had found drug growing paraphernalia implying that if we disputed the charges to our deposit they would inform the police. What utter drivel and a shady tactic to send such a thing to our parents. Thankfully all of our parents were not conservative and were understanding. Everyone I have spoken to who have used Rivendale have had similar stories.
Tl;dr, avoid Rivendale like the plague.
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14th Oct 2023
reviewed by 'Luke'
27th Aug 2023
reviewed by 'Gareth'
12th Jan 2023
reviewed by 'Lily'
3rd Aug 2022
reviewed by 'Ollie'
Opening Hours
Address
Rivendale Estates
13 Belgrave Road
Clifton,Bristol
North Somerset
BS8 2AA
0117-9736723
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £500 | £4,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
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Oct 14,2023
Oct 14,2023
2
people found
this helpful
this helpful
RATS. I lived in a shared house let by Rivendale back in 2021-2022. We arrived to find the house in an absolute state: rotting food in the cupboards, mould everywhere, literal rats in the walls. Rivendale took months to respond to any of these issues, ...
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Aug 27,2023
Aug 27,2023
2
people found
this helpful
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We rented from Rivendale as students some while ago. When we moved in, the flat was not clean, cobwebs, crumbs etc. We cleaned it from top to bottom.
Promises were made regarding fixing and in some cases replacing broken furniture. These were not kept.
Upon ...
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Jan 12,2023
Jan 12,2023
2
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Upon initially arriving for the viewing, the person showing us around was making remarks about the tenants before us. She was rude and judgemental and generally unpleasant- not the type of person to represent any company
Within the first week of tenancy, we received an ...
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Aug 03,2022
Aug 03,2022
2
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DO NOT USE. I have had an awful time with these estate agents. Firstly the house was in a shocking state when first arrived flies smell and broken furniture everywhere. As well as this the WiFi didn’t work for over 2 weeks which was their ...
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No fees information available
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Last updated at 10:00 AM 27/09/2019 by heather heather
