100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
Aug 18,2023
Aug 18,2023
0
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Avoid at all costs!
Lack of communication, bullyboy sales tactics that make you feel pressured to go through them to get your mortgage and also tell on the phone your offers have been accepted if you can get down to them by a certain time( we had 2 hours notice to get all paperwork together and get to the office with a 2 week old and 1 year old, which we did but as we didn't choose to take our mortgage through them, they later said our offer hadn't actually been accepted)
Lack of communication, bullyboy sales tactics that make you feel pressured to go through them to get your mortgage and also tell on the phone your offers have been accepted if you can get down to them by a certain time( we had 2 hours notice to get all paperwork together and get to the office with a 2 week old and 1 year old, which we did but as we didn't choose to take our mortgage through them, they later said our offer hadn't actually been accepted)
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Latest Reviews
15th Dec 2023
reviewed by 'Awa'
18th Aug 2023
reviewed by 'Emma'
18th Oct 2022
reviewed by 'Mr Watts'
8th May 2021
reviewed by 'Moy'
31st Mar 2021
reviewed by 'A.C'
19th Mar 2021
reviewed by 'Mr and Mrs Virdi'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £250,000 | £250,000 |
| Lettings | 50% | 99% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 7 | 0 | 0 | 0 | 0 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 15,2023
Dec 15,2023
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Andrew and Jessica went above, and beyond for me, they took the time to understand what I needed. they had the answers to all my questions which made me feel very confident. As this was my first time renting a place . The whole process was ...
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Aug 18,2023
Aug 18,2023
0
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Avoid at all costs!
Lack of communication, bullyboy sales tactics that make you feel pressured to go through them to get your mortgage and also tell on the phone your offers have been accepted if you can get down to them by a certain time( ...
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Oct 18,2022
Oct 18,2022
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Excellent customer service from Jess & Andrew on the lettings team. Very fast in finding me the property I was looking for. Great communication and patience....
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May 08,2021
May 08,2021
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I received excellent service from Andy from start to finish very response and I find that he actually listen to me then I was having a conversation about why I needed to move house great job Andy the whole process was lest stressful than I ...
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Mar 31,2021
Mar 31,2021
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Thank you for all your help, advice and support during the process of letting .
Andy was extremely helpful and very professional ??. He keep us updated in any decision
Thank u so much ? for all your hard work.
1...
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Mar 19,2021
Mar 19,2021
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Thank you for all your help, advice and support during the process of letting our first property.
Was quite a rollercoaster, due to the house belonging to my grandparents.
Andy was extremely helpful and very professional ??. He keep us informed in every decision we made ...
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Mar 17,2021
Mar 17,2021
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Positive: Professionalism, Responsiveness
Andrew and Paige were very helpful and responsive updating me at all times without chasing and were very supportive. Extremely professional and would definitely recommend them.
Thankyou for everything!...
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Aug 05,2020
Aug 05,2020
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Just moved into my new rented property with the assistance of Andrew Jones! Very helpful and lovely man, very thorough and was quick to correct any issues we had. Quick and easy process....
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Dec 31,2019
Dec 31,2019
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This happened a while ago so I’m leaving a review. I was travelling to pick up the keys for my new property. Just when I hit the M5 traffic jam which lasted a while. Around an hour before their closing time I called and ...
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May 23,2018
May 23,2018
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We first contacted courteney in connells oldbury to help us find a rental property in the area. We were very happy to hear such a lovely voice at the start of our conversation. What an asset to her manager Charlotte and the connells group. We ...
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Comment on agent fees
Reasonable
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Feb 23,2018
Feb 23,2018
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Big thank you to our agent Robyn, she was very friendly and helpful and always there when we needed help with the maintenance of the house we were letting.We wish Robyn great success in the work and in life!...
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Nov 22,2013
Nov 22,2013
1
people found
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The problems are to extent to go into, so this what connells allowed to hapen being to our family home albeit they were informed and have had numerous e.mails phone calls, visits to our propery by ourselves and by them?? complaints via neighbours, nothing ...
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Jun 10, 2016
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I am very sorry to hear about the issues you have experienced with the let of your property, but Connells Lettings department did not open until April 2014 so you must be mistaken as to which agent you were using. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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