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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 628 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
97% letting fee satisfaction
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By : 'tia'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
daisy let’s and sales have been great. very helpful and communicative
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £295,000 | £1,070,000 |
| Lettings | 100% | 97% | £510 | £3,800 |
Daisy Lets & Sales
5 London Road,, London, Greater London
SE23 3TW
02082999035
No Branch Video found...
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings\/Sales\/Property Mangement\/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 1/16/2025, 11:40:25 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Rebecca
By : 'jm'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
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I enquired about a flat that I was interested in renting through email. I got a prompt response from the letting agent and booked us almost immediately for viewing of the flat. Rebecca, the agent, was very professional and met us at the property to view on time. She was so friendly and I felt at... Read Full Review
Maxine
By : 'Kim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE22
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We appreciate Maxine's efforts looking after our property over the last few... Read Full Review
Maxine
By : 'Munevver'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
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Hi I am absolutely pleased we had Maxine as our property manager. She has been great help and so understanding from day 1. She is very kind and respectful. I definitely recommend Maxine as a property manager she has been... Read Full Review
Collette
Ally
By : 'Julio'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BR6
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Brilliant service, from Collette, we have long term working with this agency, always willing to... Read Full Review
Ally
Rebecca
By : 'Lonneke'
Services : Letting( As a Owner )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SE26
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Rebecca and Ally from Northwood Estate agency/ Daisy Lets were both highly professional. They found perfect tenants for our flat quickly and made the whole process very easy for us as first time landlords. I would highly recommend... Read Full Review
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Rebecca
By : 'Blaze'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE22
Amazing. So helpful and great customer service. Great charisma and a warm gentle understanding my situation. Couldn’t thank you enough your help. Big big thanks and appreciation from my daughter and... Read Full Review
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By : 'Oliver'
Services : 1
Would you recommend ? : Yes
Postcode : SE22
Please thank the team in Forest Hill especially Rebecca , Nella and Ally who helped me get tenants in my property.All have been especially professional and... Read Full Review
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By : 'Meg'
Services : 2
Sold price : £1150
Would you recommend ? : Yes
Postcode : SE14
We were well supported throughout the reference check process and communication has been very... Read Full Review
We have had a good experience so far. However the rental price on the offer document was different to the advertised price online.
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By : 'Nicola'
Services : 2
Would you recommend ? : Yes
Postcode : SE22
Northwood were unusually helpful in finding us a flat and negotiating with the landlord. And really pleasant and friendly to deal witch. Thank... Read Full Review
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Maxine
Nella
By : 'Yasmin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Daisy Lets now Northwood have been managing 2 flats me in terms of finding and managing tenants and anything to do with property maintenance. This has been a longterm relationship which, to be honest, I don't see changing anytime soon, as they are doing a great... Read Full Review
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Rebecca
By : 'Cherie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
Rebecca was Considerate and good communication. She was respectful and understanding of my... Read Full Review
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Maxine
By : 'Chloe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
Maxine has always been really helpful and supportive when we have had questions or issues to discuss! She is always quick to respond. Thank you... Read Full Review
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Rebecca
By : 'Charbel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE21
Rebecca was polite, respectful of our space and extremely... Read Full Review
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Rebecca
Collette
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE24
Rebecca and Collette have been super helpful, quick and professional closing our dream home renting and easing us through the first steps. Thank... Read Full Review
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Rebecca
By : 'Gabriella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
Rebecca has been super proactive and responsive with our process of putting an offer in and meeting our landlord. They've made the process super swift, and definitely put myself and my partner at ease as we knew we had an agent we could rely... Read Full Review
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Ally
By : 'Malcolm'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE22
Thanks to Ally and all the team at Nortwood, Forest Hill their valued assistance in dealing with the sale of our property. It was much... Read Full Review
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Maxine
By : 'Steph'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
5 star help from maxine segrue last night with a ln issue with the plumbing in my flat and the horrid service from southwark council who didn't seem to think the issue was an emergency despite the health and safety issue it posed. Maxine not only mobilised the correct assets to try and sort this... Read Full Review
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Rebecca
By : 'Cameron'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : SE18
The team were very friendly and easy to work with. Rebecca has been easy to contact and has ensured we have been kept in the loop in the... Read Full Review
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Ally
By : 'Daniel'
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : SE2
Ally is such a professional yet personable person. It was our first property purchase and she coached and guided us through it. When we faced issues with our survey, she was also proactive and helpful coordinating between buyers and seller sides and went over and above the expectations of her role. ... Read Full Review
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By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE22
Evicted over the Christmas period under a reason. Evicted over Christmas via the landlord stating he could no longer rent due to rising tax costs. Then found the property on the agencies website rent. With a racked up price. Two months after leaving the property, we were emailed asking ... Read Full Review