“This agent got it spectacularly wrong. I have had 4 valuations ......”
1 Star Review
Apr 04,2013
By:
'Millie'
Apr 04,2013
Branch: Eastbourne, 5 Gildredge Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 5 Gildredge Road
Sales (Prospective customer)
Postcode: BN21
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This agent got it spectacularly wrong. I have had 4 valuations and all were within £5K of each other. Leaper Stanbrook turned up, and without due hesitation immediately valued the house at £250K, a good £30K less than the others. Obviously he had the thought of the stamp duty threshold in mind, but didn't give any due consideration to me as the client. He was insistent that he was right and would only be able to sell it if it was on at that price. Even a monkey could have sold it at £250K!
He pointed to some scuff marks on one of the skirting boards and said that buyers would take that into consideration when viewing, hence justifying his low valuation. Errr.. really?!
He was hectoring and patronising, talking down to me - he even winked at me as he left! I'm trying to avoid making this a gender issue, but it did confirm my suspicions that he probably wouldn't have taken the stance he did if I'd been a man.
The whole point of having the correct valuation is to ensure that you're taking into account what the market is determining. The agent from Leaper Stanbrook is a greedy, lazy individual who sadly doesn't want to put in the necessary work. If he is representative of the agency, my advice is to give the organisation a wide berth. There is no shortage of agents in Eastbourne, so do yourself a favour and choose another.
What agent could do to change your mind?
A more empathic, honest and respectful agent would have made a huge difference. It's not just that he had no idea about valuations. I had to tell him about mouseprice and that he could have used it to map the trajectory of price fluctuations. If his core business is to buy/sell houses, he should have researched the house/area rather than asking me about prices!
He was sadly the archetypal smarmy agent, only interested in a quick sale. He wasn't interested in my position - didn't ask me where and why I was moving. No other agent behaved in this way and I do think he was incompetent and not very good at his job.
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