“Extortionate, hopeless and exploitative company...”
1 Star Review
Aug 08,2023
By:
'F Wadee'
Aug 08,2023
Branch: Birmingham, 102 Colmore Row
Services: They manage our building
Sold price: £500
Would you recommend?: No
Postcode: B15
Branch: Birmingham, 102 Colmore Row
They manage our building
Sold price: £500
Postcode: B15
4
people found
this helpful
Unresponsive, extortionate and terrible management company for apartment complexes. I own an apartment in a complex they recently started managing which was previously managed by SDL. They have raised the service charges by £700 in one quarter and failed to give an explanation for this extortionate increase. They ask you to contact their credit control if you have difficulty paying but you can never get through to the number; it merely cuts off saying all operators are busy and cannot take your call. I have called repeatedly for over 3 weeks and several times a day. I have emailed them and raised requests via their online portal and received no response. The icing on the cake though is them sending me a further letter telling me they were applying an administration charge because I failed to contact them. How does one even contact them now because there are no avenues whereby you can actually get a response from them. This all in a time of austerity and financial difficulty. They are not just awful but also extortionists who take unfair advantage of leaseholders for apartment blocks they manage.
4
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