100% sales valuation accuracy
100% sales fee satisfaction
Aug 03,2023
Aug 03,2023
3
people found
this helpful
this helpful
WARNING
Be very careful using the services of this estate agent because they will rush you into signing their contracts and you will realise later that these are dishonest agents, not just this branch but the whole of their organisation.
I approached them to sell my 3 bed house and I signed up a multi agency contract with them, my mistake was that I did not read the lengthy contact properly thinking that big reputable agency can not be scamming people. After six months of them trying to sell my property at their valuations, they could not find a buyer, so I decided to withdraw my property, it`s then I received an email stating that according to their terms and condition, I am not allowed to sell my property for the next two years, if I do I will be liable to their commission and they also send me a list of 120 names that they said who attended my property for viewing. So if another agent was to sell my property to anyone of 120 viewers, I will have to pay Douglas Allen commission as well as the other agent who sells my property within the next 2 year period.
I even complaint to their HQ and their response was that they do not care about customers, they are only interested in your money.
So guys DO NOT USE Douglas Allen for anything, selling, buying or letting.
Be very careful using the services of this estate agent because they will rush you into signing their contracts and you will realise later that these are dishonest agents, not just this branch but the whole of their organisation.
I approached them to sell my 3 bed house and I signed up a multi agency contract with them, my mistake was that I did not read the lengthy contact properly thinking that big reputable agency can not be scamming people. After six months of them trying to sell my property at their valuations, they could not find a buyer, so I decided to withdraw my property, it`s then I received an email stating that according to their terms and condition, I am not allowed to sell my property for the next two years, if I do I will be liable to their commission and they also send me a list of 120 names that they said who attended my property for viewing. So if another agent was to sell my property to anyone of 120 viewers, I will have to pay Douglas Allen commission as well as the other agent who sells my property within the next 2 year period.
I even complaint to their HQ and their response was that they do not care about customers, they are only interested in your money.
So guys DO NOT USE Douglas Allen for anything, selling, buying or letting.
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Latest Reviews
31st Mar 2024
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22nd Aug 2022
reviewed by 'Sue'
8th Aug 2014
reviewed by 'julie'
22nd Jan 2013
reviewed by 'Patricia'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 2 | 1 | 3 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 31,2024
Mar 31,2024
0
people found
this helpful
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I would like to thank the team at Douglas Allen Chadwell Heath for helping me in selling my property.
When Lucy visited my home to give me a valuation, she was professional and friendly and instantly made me feel at ease with the process.
When ...
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Aug 03,2023
Aug 03,2023
3
people found
this helpful
this helpful
WARNING
Be very careful using the services of this estate agent because they will rush you into signing their contracts and you will realise later that these are dishonest agents, not just this branch but the whole of their organisation.
I approached them to sell ...
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read full review
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Dec 06,2022
Dec 06,2022
0
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My experience with Douglas Allen is very good. I found team very professional, responsive and helpful. Thank you very much....
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Aug 22,2022
Aug 22,2022
0
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Michelle and her team have been excellent always there to answer my question and to put my mind at rest that the moving process is going great....
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Aug 08,2014
Aug 08,2014
0
people found
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We were currently renting with the council and paying full rent but we werent getting the service we needed so we decided to go anf private rent and we serched on the internet for properties in pontefract that accepted pets we found alot that didnt ...
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Comment on agent fees
The agent fees I believed were very reasonable and we recieved excellent service.
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Jan 22,2013
Jan 22,2013
6
people found
this helpful
this helpful
I am still in process of selling my house...few offers on the house and finally agreed to go ahead with last offer made. I must say very impressed, very quick sale, very efficient staff.
Manager of Douglas Allen in Chadwell Heath, Mr. James Filtness ...
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Sep 21,2012
Sep 21,2012
2
people found
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On behalf of my wife and I, I would like to extend our thanks to the team at the Chadwell Heath Branch. We wanted to sell our property in order to relocate to another area on retirement. We met James Filtness the Branch Manager at ...
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Sep 17, 2013
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(1)
Hi Tony and Jill, Thank you for your kind feedback, it is always good to hear that we have gone the extra mile to ensure that you are kept informed, whilst delivering on our promises.
I would like to take this opportunity to wish you all the best on your relocation and have a long and happy retirement.
Kind regards Paul Ingleton Group Partner ...
Dec 22,2011
Dec 22,2011
12
people found
this helpful
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I used the Chadwell Heath branch to sell my property. The manager is a complete joker. They are always telling lies and tried bullying me to sell the property to a person who was arraning mortgage and solicitors through them. They never returned the calls. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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