Northfields London, London, W13
4.9/5, 167 reviews
97% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction
Tuffin & Wren | Buy - Sell - Let - Rent | tuffin-wren.co.uk

“Great team at Tuffin and Wren...”

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Aug 01,2023
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Chandler
By: 'Tina'
Aug 01,2023
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Chandler was always quick to answer emails and stayed constantly in touch by phone. Nothing was too much to ask her and her team.

It felt like I was having my hand held and guided through the process to completion.
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Latest Reviews

View all Reviews 167
22nd Nov 2024
reviewed by 'Amelia'
“Bobby was lovely to deal with when buying our home. He was knowledgeable about the area and about the house. ......”
12th Sep 2023
reviewed by 'Francesca'
“We have experienced wonderful service over the last two months. The whole team were exceptionally flexible regarding viewings and other ......”
9th Sep 2023
reviewed by 'Phil'
“We've used T&W to let our Ealing house over many years and now to sell the property. They have ......”
1st Aug 2023
reviewed by 'Tina'
“Chandler was always quick to answer emails and stayed constantly in touch by phone. Nothing was too much to ask ......”
29th Jul 2023
reviewed by 'James'
“Really helpful sales team that helped us through a tricky transaction...”
19th May 2023
reviewed by 'Shauna Pitchford'
“Tuffin and Wren have always looked after us really well as tenants, always quick to resolve any issues. Kind professional ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Tuffin & Wren
138 Northfield Avenue
Ealing,London
Greater London
W13 9SB
020 8566 3366

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £310,000 £1,525,000
Lettings 92% 92% £850 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 13 1 76 1 55 1 3 2
Areas covered
  • W5
  • Northfields
  • W13
  • W3
  • TW8
  • UB6
  • UB2
  • UB1
  • NW10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Ealing, W7
Northfields London, W13

“Lovely to deal with and sold the house to us...”

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Nov 22,2024
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Bobby
By: 'Amelia'
Nov 22,2024
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Bobby was lovely to deal with when buying our home. He was knowledgeable about the area and about the house. He definitely sold it to us, in a way that not all agents in London seem to feel the need to do! He was easy ...
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“Wonderful service with personal touch...”

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Sep 12,2023
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Bobby
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Chandler
By: 'Francesca'
Sep 12,2023
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We have experienced wonderful service over the last two months. The whole team were exceptionally flexible regarding viewings and other requests regarding our purchase; with three young children we have really appreciated this....
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“We've used T&W to let and sell our Ealing house....”

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Sep 09,2023
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Chandler
By: 'Phil'
Sep 09,2023
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We've used T&W to let our Ealing house over many years and now to sell the property. They have always been thoroughly professional, helpful and friendly. The sale ran into a couple of problems as the market situation changed but they stuck with us. ...
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“Great team at Tuffin and Wren...”

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Aug 01,2023
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Chandler
By: 'Tina'
Aug 01,2023
0 people found
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Chandler was always quick to answer emails and stayed constantly in touch by phone. Nothing was too much to ask her and her team. It felt like I was having my hand held and guided through the process to completion....
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“Really helpful sales team that helped us thro......”

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Jul 29,2023
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By: 'James'
Jul 29,2023
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Really helpful sales team that helped us through a tricky transaction...
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“Tuffin and Wren have always looked after us r......”

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May 19,2023
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Chandler
By: 'Shauna Pitchford'
May 19,2023
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Tuffin and Wren have always looked after us really well as tenants, always quick to resolve any issues. Kind professional and excellent estate agents....
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“Having both sold my property AND bought a new......”

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Mar 23,2023
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Bobby
By: 'Jayson'
Mar 23,2023
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Having both sold my property AND bought a new property with Tuffin & Wren, I can say that they exceeded expectations on both counts. Knowledgable, prompt communication and excellent at keeping the transactions moving along. Would recommend and would use again....
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“Letting...”

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Mar 09,2023
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Chandler
By: 'Justin'
Mar 09,2023
0 people found
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T&W have been managing and letting my house for 6+ years and they do a great job, particularly Chandler. Clear advice, fast responses, quick turnaround on getting new tenants and the relevant paperwork, access to tradesmen when the place needs work and help navigating EPC ...
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“Professional and Personal Service...”

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Mar 07,2023
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Chandler
By: 'Elaine White'
Mar 07,2023
0 people found
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We just wanted to say a massive thank you for your professional and personal service we received over the past few months. We felt fully supported by all members of the team, in particular Chandler, who helped us through the whole process and kept us ...
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“Long-time clients...”

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Oct 31,2022
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Bobby
By: 'Enrique and Elisa'
Oct 31,2022
0 people found
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We know Tuffin & Wren since we bought our house in 2014. They were also our letting agent and then sold the house. We would recommend them highly for either letting or selling: in both cases, their experience and knowledge of the local area helped us a ...
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“An outstanding estate agent...”

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Oct 31,2022
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Bobby
By: 'Ruth and Tim'
Oct 31,2022
0 people found
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We have nothing but praise for the outstanding service provided by Tuffin and Wren. We both bought and sold with them. Every part of the process was managed so professionally, with great, responsive communication. When we hit a snag with our sale, their advice and ...
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“Ruffin & Wren Letting Agency...”

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Oct 28,2022
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Chandler
By: 'BGodfrey'
Oct 28,2022
0 people found
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After initial review of other letting agencies we chose to utilize Tuffin $ Wren with the management of our property. They are local, which gave us peace of mind,, and their fees are fare and reasonable. In particular we’ve worked directly with Chandler who has ...
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“Always a pleasure to deal with...”

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Oct 27,2022
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By: 'Alex and Vassilis'
Oct 27,2022
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We have used Tuffin and Wren for a number of years when looking for property to buy and when letting and selling property. They have always been incredibly helpful, friendly and responsive, as well as providing great value for money. Definitely our best experience of ...
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“Chandler Kennedy has dealt with lettings and ......”

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Oct 26,2022
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Sharon
By: 'Amanda Proctor'
Oct 26,2022
0 people found
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Chandler Kennedy has dealt with lettings and sales of our our properties and has done so in a very professional and effective manner. I would definitely recommend Tuffin and Wren. Amanda Proctor...
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“I cannot praise Chandler and Tuffin & Wren hi......”

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Oct 26,2022
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Chandler
By: 'Adrian'
Oct 26,2022
0 people found
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I cannot praise Chandler and Tuffin & Wren highly enough. For many years they helped me with the letting of my property and recently dealt with the sale of it. Their service throughout has been superb and Chandler, in particular, has provuded great communication and assistance....
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“Fantastic service: attentive, thorough and ef......”

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Oct 02,2022
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Bobby
By: 'Nick & Liz'
Oct 02,2022
0 people found
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Fantastic service: attentive, thorough and efficient. Chandler Kennedy and the team at Tuffin & Wren got our house sold for an excellent price in just over 6 weeks, from first viewing to exchange of contracts, having organized an incredible 17 viewings on the very first weekend. From the ...
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“Thank you to all at Tuffin & Wren for getting......”

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Sep 23,2022
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Bobby
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Chandler
By: 'Penny & Niall'
Sep 23,2022
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Thank you to all at Tuffin & Wren for getting our purchase over the line. It was a particularly tricky chain we were in and all hands were on deck. Thank you to Chandler, Bradley and Bobby for persevering and putting in all the extra work ...
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“Fantastic experience working with Chandler wh......”

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Sep 05,2022
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Bobby
By: 'Daniel T'
Sep 05,2022
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Fantastic experience working with Chandler who helped to push this sale through at the last minute in the face of a collapsing chain. Completely different approach to other real estate agencies that I've interacted with in the past, highly recommended. Special thanks in particular to ...
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“The team at T&W are the best - personal, orga......”

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Sep 05,2022
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Bobby
By: 'Chris Cavey'
Sep 05,2022
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The team at T&W are the best - personal, organised and accommodating. We recently completed on our sale in Ealing. We couldn’t have asked for more from chandler and the team. I highly recommend....
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“GOOD MOVE...”

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Aug 26,2022
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Tony
By: 'Peter King'
Aug 26,2022
0 people found
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Tuffin & Wren are a small local firm, friendly and helpful. It is 40 years since I last moved, so I found Tony very helpful in guiding me through the selling process right from the start. Chandler has been very efficient in chasing things up and keeping ...
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By: Tony Bean
Aug 27, 2022
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Many thanks for your kind words Peter and I'll be sure to pass them onto Chandler & the team. ...

“A negative experience when dealing with Chand......”

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Jul 17,2022
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Bobby
By: 'Robyn'
Jul 17,2022
0 people found
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A negative experience when dealing with Chandler Kennedy who came across as dismissive, immature and arrogant when I eventually got back to me. Felt like like dealing with a kid in a playground. I rang the office with a valid concern about a property and ...
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By: Anthony Bean
Jul 22, 2022
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First and foremost, I would like to sincerely apologise for the experience you've had with a member of my staff. That you felt compelled to leave such a personal review, would indicate that we have completely failed to meet the high customer service standards expected. However, I must also state that I have interviewed the staff involved, checked our systems etc and I can find no record of the interaction you claim. Whilst that does not necessarily mean it didn’t happen of course, it ...

“Great Service, personal touch...”

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Oct 06,2021
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Chandler
By: 'Steve'
Oct 06,2021
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After 10 years great service whilst we rented out our property, we have now successfully completed the sale of our property without a hitch. Chandler and her team at Tuffins were always on hand with a smile and positive approach throughout. Would recommend them without hesitation ...
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“Dealing with Tuffin and Wren was a great expe......”

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Oct 01,2021
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Bobby
By: 'Luka'
Oct 01,2021
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Dealing with Tuffin and Wren was a great experience. My consultants, Chandler and Bobby, were very diligent and proactive. Great job! Thank you....
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“My experience of Tuffin and Wren has been inc......”

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Jun 30,2021
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Bobby
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Chandler
By: 'Cassandra'
Jun 30,2021
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My experience of Tuffin and Wren has been incredible in a number of different ways: - they are supportive: Chandler and Bobby were always there for us whenever we needed their support (including providing support when they were on annual leave!) - they are responsive: ...
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“Tuffin and Wren...”

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Jun 14,2021
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Chandler
By: 'Victoria'
Jun 14,2021
0 people found
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Tuffin and Wren are a small boutique agent that focus on area in West London. When we first placed our house on the market, we went for a larger more commercial estate agent as we thought this would bring more people from different areas through ...
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“Outstanding service...”

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Apr 08,2021
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Chandler
By: 'Simpson'
Apr 08,2021
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Outstanding agency. Extremely responsive and helped chase solicitors down. They went above and beyond. I am extremely happy with their service and would recommend to anyone in the area....
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“We chose The Team at Tuffin & Wren to sell o......”

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Mar 22,2021
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Chandler
By: 'FG'
Mar 22,2021
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We chose The Team at Tuffin & Wren to sell our property in Northfields which they did very quickly finding the right potential buyers from the outset. In addition they managed the sale all the way to completion day. We received clear notification for visits, clear & ...
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“Given that this was the second occasion we ha......”

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Mar 16,2021
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Tony
By: 'Annette'
Mar 16,2021
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Given that this was the second occasion we had chosen to entrust the sale of our home to Tuffin & Wren probably says it all and the whole process was handled professionally and seamlessly throughout. The only stressful element was the moving out! It is always ...
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“Friendly and professional throughout, it was ......”

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Mar 15,2021
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Chandler
By: 'Will'
Mar 15,2021
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Friendly and professional throughout, it was much nicer to deal with a local, independent agent. Chandler was very helpful and made the process completely stress free...
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“Excellent service...”

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Mar 09,2021
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Chandler
By: 'Joe'
Mar 09,2021
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It was reassuring to be buying via Tuffin and Wren, they kept the pressure on all parties to get the sale progressed and really helped us understand how best to navigate through the process efficiently. I found they struck an excellent balance been professionalism and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Via [email protected]
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:44 AM 02/10/2023 by allAgents

Awards won by Tuffin & Wren, London W13 9SB



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Tuffin & Wren

Branch - Northfields London, London, W13

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