Jordan Fishwick
Manchester, M1
3.9/5, 71 reviews
75% recommended
88% sales valuation accuracy
91% sales fee satisfaction
77% lettings valuation accuracy
77% lettings fee satisfaction

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“There is nothing about dealing with Jordan Fishwick that comes ......”

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Mar 30,2013
Minithumbdown
By: 'Noire'
Mar 30,2013
1 people found
this helpful
There is nothing about dealing with Jordan Fishwick that comes easily, all four staff members that I have encountered so far in just fourteen days have a serious attitude problem with no skills that show with regards to communication, customer care or even overall competence in general, unless you would like to spend the rest of your free time chasing them about issues they cannot even resolve in a timely manner and basically doing their job for them do not bother wasting a second of your time or energy as they blatently do not care one bit. I paid a large amount of my savings upfront on a property which was abit of mess to say the least, none of the issues with the property where pointed out by a member of staff from the very start, they rated the faults in the inventory completely wrong giving items which consisted of nail polish and numerous burn marks a grade A standard which is excellent quality, immediately I knew I had to investigate the whole property and complete my own photographic inventory to save any blame falling upon myself for the missed faults. I still to this day have boxes of rubbish and cement out on my balcony which I cannot physically move myself and had to contact them on four different occasions to move still with no reply or attempt to resolve on their part. To top it off this morning I had an invasion of privacy that made me sick to the core, a member of staff approched my front door and continued to knock and bang on my letterbox as I was in the bath obviously I had no calls and wasn't informed of any visits from anyone and so I decided not to answer but as soon as the thought left my mind I heard a key in the door and the door open with a man standing over the threshold of my property shouting "hello", I abseloutely panicked and the door shut again with the man outside telling me where he is from and that he wanted to speak to me, I immediately told him to go away from my property and call me to discuss the issue over the phone as I am stood here naked which he didn't respond to and continued to converse with me at that moment which I find disgusting I asked again please leave I am not comfortable and you should have informed me of your visit first of all, he then left and ten minutes later I receive a call from a very incompetent individual that had the audacity to tell me what was right and wrong with the situation and insisted I do not need to be informed when a member of staff comes to the property and that they can enter whether I'm in or not, I said I was in the bath and he replied "well you should have answered the door" I said what would have happened if id have been having intercourse or been in a more personal situation?! His reply was "well you weren't were you?" Now I feel so helpless and scared in my own home because I know these people can find any excuse to not only show up unexpectedly but let themselves into your home if you do not answer your door. If this is the kind of treatment you would like in your first two weeks of tenancy, then enjoy.
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By: Jordan Fishwick
Apr 10, 2013
Thank you for your comments. We are sorry that you felt this was not acceptable however standard pracice requires an agent to take any reported breach of the head lease or tenancy agreement seriously, which was the reason for the attendance on this day. There were numerous attempts to enter the property via yourself providing the access however there was no response and as such we were obliged to investigate further.
This matter has now been resolved by discussing this with you in person.

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Latest Reviews

View all Reviews 71
22nd Mar 2023
reviewed by 'Mark'
“LANDLORDS BEWARE. Manchester branch: They treat tenants terribly but most importantly are NOT good property managers. They do not always ......”
29th Sep 2022
reviewed by 'first time buyer'
“extremely disappointed, instead of pursuing both parties to go ahead with house sell they encouraged vender to pull out of ......”
15th Nov 2021
reviewed by 'Nic'
“Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved.Had ......”
19th Sep 2021
reviewed by 'Tom Wong'
“Emailed them I will be coming on Sunday to collect my flat keys to spend a day refurbish the flat. ......”
13th Oct 2020
reviewed by 'Andrew'
“An absolutely appalling company from start to finish. I would avoid at all costs. To say they just don't care ......”
9th Jan 2020
reviewed by 'Julia'
“As a landlady I used Jordan Fishwick to find a new tenant. Nick was brilliant, got lots of viewings quickly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 04:30
  • Sunday: 12:00 - 04:00
Address

Jordan Fishwick
68 The Arches Whitworth St West
Manchester
Greater Manchester
M1 5WQ
07823559056

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 91% £122,000 £341,000
Lettings 77% 77% £543 £1,675
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 2 8 9 14 1 12 2 1 4
Areas covered
  • m1
  • m2
  • m3
  • m4
  • m5
  • m15
  • m8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Macclesfield, SK11
Manchester, M1
Northern Quarter Manchester, M4

“LANDLORDS BEWARE. Manchester branch: They tre......”

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Mar 22,2023
Minithumbdown
By: 'Mark'
Mar 22,2023
0 people found
this helpful
LANDLORDS BEWARE. Manchester branch: They treat tenants terribly but most importantly are NOT good property managers. They do not always carry out end of tenancy cleaning/repairs (which you assume are done for the amount being paid) and just hope the new tenant doesn't notice. ...
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“extremely disappointed, instead of pursuing b......”

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Sep 29,2022
Minithumbdown
By: 'first time buyer'
Sep 29,2022
0 people found
this helpful
extremely disappointed, instead of pursuing both parties to go ahead with house sell they encouraged vender to pull out of sale because my mortgage application was taking longer to proceed due to some ID errors, since the house was sold for under the market value ...
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“Bad Experience, Unprofessional...”

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Nov 15,2021
Minithumbdown
By: 'Nic'
Nov 15,2021
1 people found
this helpful
Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved. Had issues regarding refund of deposit, claims without evidence were made during check-out to attempt to deduct my deposit. This is an unprofessional practice. Some of ...
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“Emailed them I will be coming on Sunday to co......”

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Sep 19,2021
Minithumbdown
By: 'Tom Wong'
Sep 19,2021
1 people found
this helpful
Emailed them I will be coming on Sunday to collect my flat keys to spend a day refurbish the flat. Their windows says they are open at 10am but web site says 12. I sat outside wait till 12:30 still no one turns up. Frustrated...
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“An absolutely appalling company from start to......”

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Oct 13,2020
Minithumbdown
By: 'Andrew'
Oct 13,2020
1 people found
this helpful
An absolutely appalling company from start to finish. I would avoid at all costs. To say they just don't care is not the half of it. Their customer service is like being part of a comedy sketch. From beginning of rent, handed keys to find ...
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By: Martin
Oct 13, 2020
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I am sorry to hear about your issues but Manchester City Centre office is not dealing with this property. Please email [email protected] ...

“Landlady review...”

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Jan 09,2020
Minithumbup
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Katie
By: 'Julia'
Jan 09,2020
0 people found
this helpful
As a landlady I used Jordan Fishwick to find a new tenant. Nick was brilliant, got lots of viewings quickly and I had a tenant almost immediately. Great communication throughout...
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“Two failed viewings! So unprofessional....”

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Dec 06,2019
Minithumbdown
By: 'Emily'
Dec 06,2019
2 people found
this helpful
Abysmal service. I booked a viewing, only for them to turn up without a key to the property. When we could not enter the building the agent Alex showed his concern for his viewings the next day hoping he could get in then!! I was ...
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“Nick let our apartment in the City Centre on ......”

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Dec 02,2019
Minithumbup
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Nick
By: 'Andrew'
Dec 02,2019
0 people found
this helpful
Nick let our apartment in the City Centre on first viewing - brilliant Many thanks JF and all your team...
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“The best property agents we have had!...”

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Dec 02,2019
Minithumbup
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Katie
By: 'Rosalind'
Dec 02,2019
0 people found
this helpful
Brilliant in managing our rental property and subsequent sale. Communication was fantastic and the whole process was easy and pain-free. Thanks to the whole team!...
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“Jordan Fishwick Manchester team have always b......”

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Nov 29,2019
Minithumbup
By: 'Khaleel'
Nov 29,2019
0 people found
this helpful
Jordan Fishwick Manchester team have always been helpful in finding tenants for my property. Their lettings team, in particular, Nick, maintained regular contact with me and provided high quality service....
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“Staff at Jordan Fishwick Manchester C......”

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Nov 27,2019
Minithumbup
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Alexander
By: 'Paola'
Nov 27,2019
0 people found
this helpful
All the staff at Jordan Fishwick Manchester City are very polite and efficient, Alexander Lovell in particular is very pleasant enthusiastic and goes the extra mile !...
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“Highly recommended...”

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Apr 08,2019
Minithumbup
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Elizabeth
By: 'J'
Apr 08,2019
0 people found
this helpful
I have recently bought a flat through Jordan Fishwick in Manchester City centre and I would highly recommended anyone looking to buy to register there details with them. They keep my updated through emails and phone calls of new properties that came to the market ...
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“Great Experience...”

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Apr 08,2019
Minithumbup
By: 'Leanne'
Apr 08,2019
0 people found
this helpful
We were very happy with the dealings we had with Liz when it came to selling our house. Liz was very helpful as we were abroad at the time of exchange. Liz helped by keeping good lines of communication with regards to the ongoing process. ...
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Comment on agent fees
Fees were very competitive
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“My overall experience with Jordan Fishwick was positive. As a ......”

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Jan 14,2018
Minithumbup
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Alex
By: 'Loretta'
Jan 14,2018
0 people found
this helpful
My overall experience with Jordan Fishwick was positive. As a first time buyer I had a lot of questions about the buying process as well as the properties I viewed. Alex was always very clear with her responses which helped enormously and she quickly picked ...
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Comment on agent fees
n/a
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“Staff do not seem I trested to help clients. Very ......”

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Nov 05,2017
Minithumbdown
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Katie
By: 'Jack'
Nov 05,2017
3 people found
this helpful
Staff do not seem I trested to help clients. Very unprofessional approach towards customers and want appear to do the bear minimum to get a job done rather then respecting customer awareness and interaction. I would steer clear of this company if you want a ...
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Comment on agent fees
Bad
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“Jordan Fishwick - in particular Liz Hill/ Kenworthy and Nicola ......”

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Oct 04,2017
Minithumbup
By: 'Sally'
Oct 04,2017
0 people found
this helpful
Jordan Fishwick - in particular Liz Hill/ Kenworthy and Nicola Robinson - provided a very effective and responsive service in the sale of our flat even though there were a number of viewings before a suitable offer was made. Once we had a buyer, Liz ...
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Comment on agent fees
The fees were reasonable for the service provided
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“We used Jordan Fishwick to sell our Manchester apartment and ......”

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Oct 01,2017
Minithumbup
By: 'Jane'
Oct 01,2017
0 people found
this helpful
We used Jordan Fishwick to sell our Manchester apartment and the service was excellent. Liz Hill gave us a fast, accurate valuation and was enthusiastic and pro-active throughout, leading to a quick offer that was higher than the asking price. Liz and Nicola Robinson, actively ...
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Comment on agent fees
Good, cheaper than other quote.
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“I had just moved to the UK, and liked an ......”

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Mar 31,2017
Minithumbup
By: 'S'
Mar 31,2017
0 people found
this helpful
I had just moved to the UK, and liked an apartment that was being advertised by Jordan Fishwick. The service that I got from both Alex and Holly was exceptional, with them walking me through each step, and making me feel like such a valued ...
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“Having recently received very poor service from other agencies in ......”

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Feb 27,2017
Minithumbup
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Amy
By: 'Tony'
Feb 27,2017
0 people found
this helpful
Having recently received very poor service from other agencies in Manchester, it was really nice to meet Amy, who was very professional and most helpful from the start, right up to completion. We experienced this service as prospective tenants, but I'm sure she would be ...
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Comment on agent fees
Thought the fees were a bit on the high side but perhaps you get what you pay for?
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“Although our Agent was friendly in person, correspondence was sometimes ......”

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Jan 12,2017
Minithumbdown
By: 'Luke'
Jan 12,2017
4 people found
this helpful
Although our Agent was friendly in person, correspondence was sometimes slow. Also the £300 admin fee paid did not translate into any tangible assistance when trying to lodge a credit check and immigration check. I feel Jordan Fishwick would provide a better experience if I was ...
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Comment on agent fees
The agents fees seemed quite high considering it did not cover any of the checks involved, nor did it include a rather strange key handover fee. A few which still baffles me considering it was done in their office and took all of 5 minutes.
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“We were not in the city, so we had to ......”

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Oct 19,2016
Minithumbup
By: 'Happy'
Oct 19,2016
0 people found
this helpful
We were not in the city, so we had to solve everything via phone and email. Our agent was very responsive and efficient....
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“My experience with Jordan Fishwick is as a property buyer. ......”

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Oct 19,2016
Minithumbup
By: 'Mahmoud'
Oct 19,2016
0 people found
this helpful
My experience with Jordan Fishwick is as a property buyer. Both Rebecca and Liz were very professional in handling the purchase process and in coordinating with my solicitor. I was impressed with their level of efficient performance. That motivated me to select Jordan Fishwick to ...
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Comment on agent fees
I think that their property management fee is reasonable.
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“What an excellent service I received. Liz Hill was consistently ......”

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Oct 17,2016
Minithumbup
By: 'X'
Oct 17,2016
0 people found
this helpful
What an excellent service I received. Liz Hill was consistently helpful, honest and reliable and ensured that I had all the information that may be relevant to me before deciding on a purchase. She was available whenever I needed her no matter the day or ...
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“After having a bad experience with another agent Jordan Fishwicks ......”

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Oct 14,2016
Minithumbup
By: 'Victoria'
Oct 14,2016
0 people found
this helpful
After having a bad experience with another agent Jordan Fishwicks Deansgate team were successful in the sale of our property. They were pro active in organising viewings and contacting previous investors that they already had on their database who were potential buyers. They also maintained ...
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Comment on agent fees
Good agency fee
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“A personal thanks to Amy Vaughan for all her help ......”

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Oct 14,2016
Minithumbup
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Amy
By: 'KS'
Oct 14,2016
0 people found
this helpful
A personal thanks to Amy Vaughan for all her help from viewing, applying and moving in to a property - Her communication skills were second to none and nothing was too much trouble. Great service!...
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“Extremely helpful and knowledgable, Amy was always available for any ......”

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Oct 13,2016
Minithumbup
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Amy
By: 'Henry'
Oct 13,2016
0 people found
this helpful
Extremely helpful and knowledgable, Amy was always available for any questions I had and she made things easy for me to understand....
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“Extremely helpful and answered any questions asked quickly. Didn't make ......”

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Sep 28,2016
Minithumbup
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Amy
By: 'Chelsea'
Sep 28,2016
0 people found
this helpful
Extremely helpful and answered any questions asked quickly. Didn't make us feel like any questions asked were stupid either. Alot more helpful than other real estates we've dealt with previously....
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“JFishwick assisted with the sale of my existing property and ......”

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Sep 21,2016
Minithumbup
By: 'Tom'
Sep 21,2016
0 people found
this helpful
JFishwick assisted with the sale of my existing property and purchase of another. They were professional throughout. In particular Liz Hill provided excellent advice on valuation. They also kept me up to date with the progress of the sale and generally chased things up when ...
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Comment on agent fees
Reasonable fees for the level of service provided
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“I was selling two properties in Manchester and Liz found ......”

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Aug 08,2016
Minithumbup
By: 'Ian'
Aug 08,2016
0 people found
this helpful
I was selling two properties in Manchester and Liz found me a cash buyer who agreed to pay over the asking prices. Due to the incompetence of my solicitors the sales were not closed by the time the shock of Brexit hit and the buyer ...
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“During my search for a flat to rent my main ......”

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Aug 04,2016
Minithumbup
By: 'Ovidio'
Aug 04,2016
0 people found
this helpful
During my search for a flat to rent my main contact at JF Manchester was a lady called Alex, she was absolutely professional and friendly. She always replied to my e-mails within a day and also the communication over the phone was prompt and spot ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:55 PM 31/03/2017 by Martin Moston

Awards won by Jordan Fishwick, Manchester M1 5WQ



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