0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
Jul 09,2023
Jul 09,2023
0
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Horrific , unfair m disorganised and untruthful . I recently flew from France ,5/7/23. We ere looking at a property for an on line auction in Penzance .
We had been talking to them for over a week . Ten days before the auction there was NO legal pack to inspect . To register for the auction on line was impossible.
The cost of the trip for me was more than pounds6000. When I left France the property was advertised at 250,000 , when I walked in the office some hours later they advised me it was now 300,000 . Also it was NOT advertised with flying freeholds , it was NOT Freehold as advertised it was in fact two leasehold properties . The images on line showed pruned trees , they had grown 10ft in 24 hours . I had requested at least an hour to inspect , they shuffled me out in 20 minutes . They claimed to have just collected keys for the property - 6 days before the auction , I found out they had them for more than a week . Just had not bothered to go to the property to collect them . There was then a claim that the minute I entered the premises an email had arrived increasing the price by 50,000 pounds . THIS WHOLE AFAIR WAS SEEDY AND TOTALLY UNACCEPTABLE .
BELLA FRANCE
We had been talking to them for over a week . Ten days before the auction there was NO legal pack to inspect . To register for the auction on line was impossible.
The cost of the trip for me was more than pounds6000. When I left France the property was advertised at 250,000 , when I walked in the office some hours later they advised me it was now 300,000 . Also it was NOT advertised with flying freeholds , it was NOT Freehold as advertised it was in fact two leasehold properties . The images on line showed pruned trees , they had grown 10ft in 24 hours . I had requested at least an hour to inspect , they shuffled me out in 20 minutes . They claimed to have just collected keys for the property - 6 days before the auction , I found out they had them for more than a week . Just had not bothered to go to the property to collect them . There was then a claim that the minute I entered the premises an email had arrived increasing the price by 50,000 pounds . THIS WHOLE AFAIR WAS SEEDY AND TOTALLY UNACCEPTABLE .
BELLA FRANCE
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Latest Reviews
16th Jan 2021
reviewed by 'Deborah'
15th Jun 2020
reviewed by 'Steve'
30th Oct 2017
reviewed by 'Barkley'
5th Feb 2016
reviewed by 'disgustedandstillwaiting'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 67% | £595 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
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Jul 09,2023
Jul 09,2023
0
people found
this helpful
this helpful
Horrific , unfair m disorganised and untruthful . I recently flew from France ,5/7/23. We ere looking at a property for an on line auction in Penzance .
We had been talking to them for over a week . Ten days before the auction there was NO legal pack to ...
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Jan 16,2021
Jan 16,2021
0
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I can not recommend the team at Miller Penzance highly enough.I don’t live locally so was dependent on them to arrange the refurbishment and letting of my property.Everything has been carried out to the highest standard and they have kept me in ...
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Jun 15,2020
Jun 15,2020
3
people found
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this helpful
Select miller countrywide if you want to be ignored, no support and have terrible service. They are fine until you sign up then you can expect delay, excuses and down right lies. I’ve been home isolation with no cooker for two and a half ...
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Oct 30,2017
Oct 30,2017
4
people found
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I have been renting my house though these for 4+1/2 years they have been nothing but trouble. Report an issue and nothing gets done. Also been fighting for 4 years to get my ex partner of the tenancy but he is still on it. I moved out ...
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Comment on agent fees
Bad
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Feb 05,2016
Feb 05,2016
3
people found
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I left the property i rented from miller countrywide penzance after they had put a lot of ptessure on me to renew my tenancy in october 2015. I left it in an immaculate condition and always paid my rent on time. It is now february 2016 and ...
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What agent could do to change your mind?
No problem with fees. Not sure what they were for given the circumstances thoughAttached Filesnbsp;
Comment on agent fees
No problem with fees. Not sure what they were for given the circumstances though
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
