100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jul 06,2023
Jul 06,2023
0
people found
this helpful
this helpful
As soon as Oyster and Sarju Sharh took over managing the property things started to go wrong.
builders turning up regularly to do work without notice and then when you question if they have the home owners permission they disappear and never reappear.
primary mains fuse for the entire house held together with tape.
hot water heating system kept losing pressure due to slow leak. Rather than investigate and stop the leak they do nothing. As a result the entire kitchen floor has to be replaced because of water damage.
Water leak from incorrectly maintained and installed shower above my room damages my room and my belongings. Not even a sorry. Just - well you should have paid for contents insurance...
Sarju emails the entire HMO (8 people) saying you only need 1 TV license. WRONG. I checked with TV licensing twice. If you are a manager for a HMO you should at least understand the basic laws around a HMO and if you are unsure check BEFORe emailing incorrect information and causing confusion.
For 8 people we only had 1 green bin and an even smaller black bin. Then enfield council changed to only collecting one bin each week so we naturally ran out of bin space all the time... Jarju takes photos of the overflowing bins and emails us saying he will change us extra to dispose of the waste rather than offer to help us to get more or bigger bins...
Sarju sends an email saying if anything is left in the shared areas it will be taken away and disposed of WITHOUT NOTICE.... I asked for clarifications and this included deliveries and parcels. So you have a parcel delivered and left in the hall by another tenant and Sarju things its ok to just waltz in without warning take it away and throw it away... that's my definition of theft,..
during covid when you could only visit another group with a face mask I come home from work, open the front door and there he is NO facemask, No PPE at all. Fortunately I still had my face mask on from the tube and unlock and walk into my room... he follows me in without even asking! So there I am in my bedroom on with a face mask whilst he touches my bed no gloves no face mask on. I complain to Oyster - since he BROKE the law. The feeble excuse from central Oyster was he left his PPe in the car! - I noted the apology was not from him or signed by him. I strongly suspect he refused to apologise for breaking the law.
bricks coming out of the walls... cement coming lose, window frame rotting... a broken window not repaired for 8 years...
4 changes of repair reporting system in 2 years - each time its a struggle to create an account on the new system...
I do a property inspection, email photos to the link provided and one month later I am told I am over due for a property inspection. I email Osyter the details of the inspection I did the month before... they say they will look into it... nothing...
month after that another email saying I am overdue for a property inspection. I email again saying I only ha done 2 months ago... they say looking into it... and this just keeps repeating
I could go on but I hope you get the idea.. and yes I have email documentation for all of these...
then they section 21 no fault evict me...
builders turning up regularly to do work without notice and then when you question if they have the home owners permission they disappear and never reappear.
primary mains fuse for the entire house held together with tape.
hot water heating system kept losing pressure due to slow leak. Rather than investigate and stop the leak they do nothing. As a result the entire kitchen floor has to be replaced because of water damage.
Water leak from incorrectly maintained and installed shower above my room damages my room and my belongings. Not even a sorry. Just - well you should have paid for contents insurance...
Sarju emails the entire HMO (8 people) saying you only need 1 TV license. WRONG. I checked with TV licensing twice. If you are a manager for a HMO you should at least understand the basic laws around a HMO and if you are unsure check BEFORe emailing incorrect information and causing confusion.
For 8 people we only had 1 green bin and an even smaller black bin. Then enfield council changed to only collecting one bin each week so we naturally ran out of bin space all the time... Jarju takes photos of the overflowing bins and emails us saying he will change us extra to dispose of the waste rather than offer to help us to get more or bigger bins...
Sarju sends an email saying if anything is left in the shared areas it will be taken away and disposed of WITHOUT NOTICE.... I asked for clarifications and this included deliveries and parcels. So you have a parcel delivered and left in the hall by another tenant and Sarju things its ok to just waltz in without warning take it away and throw it away... that's my definition of theft,..
during covid when you could only visit another group with a face mask I come home from work, open the front door and there he is NO facemask, No PPE at all. Fortunately I still had my face mask on from the tube and unlock and walk into my room... he follows me in without even asking! So there I am in my bedroom on with a face mask whilst he touches my bed no gloves no face mask on. I complain to Oyster - since he BROKE the law. The feeble excuse from central Oyster was he left his PPe in the car! - I noted the apology was not from him or signed by him. I strongly suspect he refused to apologise for breaking the law.
bricks coming out of the walls... cement coming lose, window frame rotting... a broken window not repaired for 8 years...
4 changes of repair reporting system in 2 years - each time its a struggle to create an account on the new system...
I do a property inspection, email photos to the link provided and one month later I am told I am over due for a property inspection. I email Osyter the details of the inspection I did the month before... they say they will look into it... nothing...
month after that another email saying I am overdue for a property inspection. I email again saying I only ha done 2 months ago... they say looking into it... and this just keeps repeating
I could go on but I hope you get the idea.. and yes I have email documentation for all of these...
then they section 21 no fault evict me...
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Opening Hours
Address
Oyster Properties
329 Bowes Road
Arnos Grove,London
Greater London
N11 1BA
02083685886
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £935,000 | £935,000 |
| Lettings | 100% | 50% | £1,050 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- N11
- N12
- N13
- N14
- N20
- N22
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jul 06,2023
Jul 06,2023
0
people found
this helpful
this helpful
As soon as Oyster and Sarju Sharh took over managing the property things started to go wrong.
builders turning up regularly to do work without notice and then when you question if they have the home owners permission they disappear and never reappear.
primary mains ...
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read full review
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Jul 29,2021
Jul 29,2021
0
people found
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dont go with this agency .worst service ever they never give the property at good condition and if we ask them to repair also they never responds.overall its waste of our money if we choose the oyster property.when it comes to safety its ...
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Jul 09,2019
Jul 09,2019
0
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We found our first apartment in London from Oyster Properties. The managers of this agency very quickly offered us options and made a deal. When I have some questions the managers give the answer as quickly as possible. I really enjoyed collaborating with Oyster Properties...
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Jan 02, 2020
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(2)
We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. ...
Jun 18,2018
Jun 18,2018
0
people found
this helpful
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I would definitely recommend oysters if you are selling your property. Manesh assisted us with the process and was fantastic. We had a steady stream of viewings and the house was under offer within just a few weeks. He was so helpful and kept us ...
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Comment on agent fees
Reasonable fees
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Jan 02, 2020
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Thank you for taking the time to share your experience. We are glad that you are satisfied with your stay. We are very pleased to hear that our staff provided you an excellent customer service. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! ...
Apr 06,2018
Apr 06,2018
0
people found
this helpful
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I highly recommend Manesh and Oyster if you want to sell your property. They give you great advise and will take you through the whole sale process step by step. Call them first....
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Comment on agent fees
Very reasonable
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Jan 02, 2020
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Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! ...
Nov 22,2017
Nov 22,2017
2
people found
this helpful
this helpful
Luke has been super helpful and efficient with the whole move process. He has gone above and beyond any expectations with the process and has only but been kind and polite with his manner of approach to all of the tenants. I would therefore highly ...
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Comment on agent fees
Agents fees with oyster properties are slightly above the usual I have had however reasonable.
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Jan 02, 2020
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Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! ...
Nov 10,2017
Nov 10,2017
2
people found
this helpful
this helpful
I let out my flat vis Oyster properties. Luke & Hemangi look after me. I am SO impressed that I am referring literally everyone I know who needs an agent to them. They are extremely pleasant to deal with. Everything is on time. They literally look ...
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Jan 02, 2020
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Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! ...
Nov 10,2017
Nov 10,2017
2
people found
this helpful
this helpful
We used Oyster Properties to sell our flat and strongly recommend them. We were lucky enough to have Manesh as our agent and I can't speak highly enough about him. He was great, communicative and worked tirelessly to find a buyer. We had a steady ...
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Comment on agent fees
Good - Fair for the amount of work put in
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Jan 02, 2020
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(2)
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! ...
No fees information available
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Last updated at 5:27 PM 10/11/2017 by Luke Richardson
