Martin & Co
Harborne, Birmingham, B17
3/5, 33 reviews
57% recommended
100% sales valuation accuracy
100% sales fee satisfaction
64% lettings valuation accuracy
67% lettings fee satisfaction

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“Please avoid this real estate agency....”

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Jul 05,2023
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By: 'Serena'
Jul 05,2023
0 people found
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Please avoid this real estate agency. Once you have rented a property from them and signed the contract, they will not respond to any of your requests, especially when you are suffering from neighbour harassment and noise issues. They will simply ask you to handle it on your own, without taking any responsibility to help you resolve the problems.
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Latest Reviews

View all Reviews 33
5th Jul 2023
reviewed by 'Serena'
“Please avoid this real estate agency. Once you have rented a property from them and signed the contract, they will ......”
5th May 2023
reviewed by 'Haron'
“Absolutely disgustingAbsolutely disgusting. Everyone for the group booking turned up and we were told 30 mins later it was cancelled. When ......”
12th Feb 2022
reviewed by 'Williams'
“As a landlord I would never use this company again in a million years. Extremely poor service. Intimidating, and threatening ......”
3rd Dec 2020
reviewed by 'Andrea'
“I have never come across such a disgusting company in all my life before. If I can give minus 0-star ......”
24th Mar 2020
reviewed by 'Shan'
“I was a tenant. This is a really poor estate agents!! Be aware they will try to deduct ridiculous charge ......”
30th Aug 2019
reviewed by 'Barbora'
“I was very interested in renting one property trough Martin & co but I’ve never seen such a bad customer ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
143 High Street
Harborne,Birmingham
West Midlands
B17 9NP
0121 427 2020

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £127,000 £127,000
Lettings 64% 67% £425 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 5 7 5 5 0 1 0 2 4
Areas covered
  • B17
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“Please avoid this real estate agency....”

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Jul 05,2023
Minithumbdown
By: 'Serena'
Jul 05,2023
0 people found
this helpful
Please avoid this real estate agency. Once you have rented a property from them and signed the contract, they will not respond to any of your requests, especially when you are suffering from neighbour harassment and noise issues. They will simply ask you to handle ...
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“Unprofessional, rude, liars...”

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May 05,2023
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By: 'Haron'
May 05,2023
0 people found
this helpful
Absolutely disgusting Absolutely disgusting. Everyone for the group booking turned up and we were told 30 mins later it was cancelled. When we rang up they were completely unprofessional and rude on the phone. Don't think they realise people have to pay money and take time ...
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“My Nightmare experience...”

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Feb 12,2022
Minithumbdown
By: 'Williams'
Feb 12,2022
2 people found
this helpful
As a landlord I would never use this company again in a million years. Extremely poor service. Intimidating, and threatening me with court action If I don’t accept their demands. Even after leaving them they kept contacting me and making demands. The experience was ...
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“Disgusting and rude company...”

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Dec 03,2020
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By: 'Andrea'
Dec 03,2020
2 people found
this helpful
I have never come across such a disgusting company in all my life before. If I can give minus 0-star ratings I would and I am surprised they are around with this level of service. My property is managed by this person called Huseyin Turkay, ...
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“This is a really poor estate ......”

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Mar 24,2020
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Debbie
By: 'Shan'
Mar 24,2020
2 people found
this helpful
I was a tenant. This is a really poor estate agents!! Be aware they will try to deduct ridiculous charge from your deposit and WILL NOT let you know before hand and try to blame you for things that you'd not done. When I asked ...
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“Luckily haven’t rented with them...”

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Aug 30,2019
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By: 'Barbora'
Aug 30,2019
0 people found
this helpful
I was very interested in renting one property trough Martin & co but I’ve never seen such a bad customer service. Maybe I should have known when at viewing the “lady” didn’t even know where the property was and the current tenant was basically ...
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“ExcelleExcellent service and will go the extra mile to sort any problems out usually minor but nevertheless it is always nice to have someone available to contact if any problems arise.nt service and will go the extra mile ......”

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Aug 02,2019
Minithumbup
By: 'Georgina'
Aug 02,2019
0 people found
this helpful
Excellent service and will go the extra mile to sort any problems out usually minor but nevertheless it is always nice to have someone available to contact if any problems arise....
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“My first and last choice will be Martin & Comy first and last choice will be Martin & Co....”

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Apr 04,2019
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Tara
By: 'Abdulhakem'
Apr 04,2019
1 people found
this helpful
All the team at Martin & Co (Harborne), were so professional, honest and trustworthy. Lydia, Matt and Tara have made this complicated process easy. Tara especially was so patient in explaining whatever we asked. She has a heart of gold, a lovely smile and is very ...
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Good
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“Great service...”

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Nov 25,2018
Minithumbup
By: 'Mark'
Nov 25,2018
0 people found
this helpful
Sold my property very quickly for over the asking price. Great service, I highly recommend them for selling your property....
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good
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“The tongue is like that of a poisonous serpent, green snake under green grass. You tried with all your lies to claim my hard earn £600...”

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Nov 10,2018
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Marie
By: 'Cinoshark'
Nov 10,2018
1 people found
this helpful
You used your lies to get £145 from my hard earned money for nothing. May anyone who participated have a share of that money go the same way he/she got the money. Useless fools calling themselves letting agents....
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Comment on agent fees
Collected £525 just for agency fee with full lies and allegations.
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“Poor Service...”

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Nov 07,2018
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By: 'Edgbaston'
Nov 07,2018
0 people found
this helpful
I have used other branches of Martin & Co. both as a tenant and as landlord and have received excellent service. I have tried to use the Harborne branch twice and received poor service on both occasions. The first time my viewing appointment was cancelled at ...
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Comment on agent fees
Because of the poor service I never got as far as paying any fees.
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“Appalling Service!...”

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Oct 14,2018
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By: 'Deepa'
Oct 14,2018
1 people found
this helpful
After having let this property out last September the Agency have been nothing short of inexperienced and lacking real knowledge in the world of lettings. They have been unable to grasp the legalities of taking a tenant to court when rent has not forthcoming, they ...
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Comment on agent fees
Fees taken from damage deposit totally unjustified considering they were unable to manage the property for over 6 months due to a court repossession and tenant changing locks.
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“Good service...”

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Oct 14,2018
Minithumbup
By: 'Julia'
Oct 14,2018
0 people found
this helpful
I have been a tenant of Martin & Co for 4 years and have received a good service from them. Whenever I have had a maintenance issue they have dealt with it quickly....
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“Martin and co...”

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Oct 13,2018
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Deepa
By: 'Martin'
Oct 13,2018
1 people found
this helpful
These Agents couldn't manage a cat!! Avoid like the plague.i gave them a property to.manage and received no.rent for over six.months and in substantial.arrears. on top pf that, a damaged property, and inability of them.being able to get any ...
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Comment on agent fees
Absolute rubbish
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“New Build Sales...”

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Jul 27,2018
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Jess
By: 'JPR'
Jul 27,2018
0 people found
this helpful
Caspian AM would like to thank this Branch for their professionalism and understanding of current market condtions to secure a speedy sale of the plots in question, virtually within 2 weeks of the launch. It would not have been possible without their two up and coming ...
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Comment on agent fees
market rate. worth every penny.
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“quick and helpful move...”

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Jul 23,2018
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Charlotte
By: 'paul'
Jul 23,2018
0 people found
this helpful
fast and helpful and was on the phone any time when i called and answered questions i had very easily...
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Comment on agent fees
225 but i think that is about average
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“Sam Ameen...”

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Jul 19,2018
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Shoranto
By: 'Shoranto'
Jul 19,2018
0 people found
this helpful
After continuous bad service and issues of bad customer service , finally someone who is great. Brilliant service.Great communication for the only member of staff. Since she has started or taken over the department, it has been a lot better. She listens, advises, relies with ...
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“Terrible service for tenants...”

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Jul 05,2018
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By: 'Gloria'
Jul 05,2018
1 people found
this helpful
We have had awful customer service and response to our maintenance requests since moving into our property as tenants. Major maintenance issues such as our boiler or the switch for the electric shower not working properly have taken at least three days for Martin&co ...
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Comment on agent fees
Expensive agent fees that are not worthwhile as they do not take the time to sort out issues or respond promptly.
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“Really bad customer service!! - Do not recommend!...”

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Jun 28,2018
Minithumbdown
By: 'Highly'
Jun 28,2018
1 people found
this helpful
I am a working professional on the lookout for a new room in a shared house. I received today an e-mail from the company informing me about a confirmation date for a viewing without further information. Having found potential places in several apps and sent ...
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Comment on agent fees
Not applicable, my interaction with them did not reach that far!
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“A few years ago I contacted Monaj Sohal at Martin & ......”

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Dec 11,2017
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Monaj
By: 'Nicky'
Dec 11,2017
0 people found
this helpful
A few years ago I contacted Monaj Sohal at Martin & Co when our, then, agent had been unable to let our flat for 7 months. Monaj took excellent new photos, re marketed flat and it let within first week. Recently we decided to sell the flat ...
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Comment on agent fees
We have found their fees for letting and their commission for selling very competitive.
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“We used Martin and Co as a letting agent for ......”

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Sep 13,2017
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By: 'Tony'
Sep 13,2017
0 people found
this helpful
We used Martin and Co as a letting agent for a property we own, and overall it was less than pleasant experience. Initially the comms and service was not good, although it did get better. As we were first time landlords I expected better support ...
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“Really good availability, courtesy and reliability. She was very kind ......”

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Mar 03,2017
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Charlotte
By: 'Carlotta'
Mar 03,2017
0 people found
this helpful
Really good availability, courtesy and reliability. She was very kind to help us to let this nice flat. I suggest Charlotte...
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“Ashley has been great with the selling of my house, ......”

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Mar 02,2017
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Ashley
By: 'Sharon'
Mar 02,2017
0 people found
this helpful
Ashley has been great with the selling of my house, several viewing arranged within a day of going on the market, great communication throughout the process, sold within a week for the best price possible, great advice aswell thank you!...
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Comment on agent fees
Good
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“As a contractor Marie has been more than helpful, always ......”

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Mar 01,2017
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Marie
By: 'Ant'
Mar 01,2017
0 people found
this helpful
As a contractor Marie has been more than helpful, always going that one step above and beyond. When something needs sorting or doing Marie is first there getting it done. I find working as a contractor for Martin and co excellent...
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“I have used this Agency for 5 years now.Service and ......”

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Mar 01,2017
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Charlotte
By: 'Jon'
Mar 01,2017
0 people found
this helpful
I have used this Agency for 5 years now. Service and communication remains very good. Charlotte has a very good grasp/understanding of anything regarding rentals you ask...
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Comment on agent fees
Fees high- but service is good
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“I would like to say a big thank you to ......”

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Mar 01,2017
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Charlotte
By: 'Cristina'
Mar 01,2017
0 people found
this helpful
I would like to say a big thank you to Charlotte for all her help! She's been very professional, proactive and helpful. Keep uo the good work!...
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“Ashley would has been a fantastic agent in the selling ......”

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Feb 24,2017
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Ashley
By: 'Jennifer'
Feb 24,2017
0 people found
this helpful
Ashley would has been a fantastic agent in the selling of my house . He sold it within a few weeks and kept me informed every step of the way . He is a very polite and understanding agent and went out of his way to make ...
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Comment on agent fees
Good
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“I have been very pleased with the standard of service ......”

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Feb 24,2017
Minithumbup
By: 'Suz'
Feb 24,2017
0 people found
this helpful
I have been very pleased with the standard of service offered by the team at Harborne. They are extremely efficient and helpful....
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Comment on agent fees
Reasonable
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“My experience with Martin and Company has been worse that ......”

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Feb 23,2017
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Marie
By: 'MartinAndCoNightmare'
Feb 23,2017
1 people found
this helpful
My experience with Martin and Company has been worse that I could have ever imagined. Below is the letter I needed to send them to get them to finally come to my apartment. And when they finally sent someone, they sent me a bill for 35 ...
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“Very happy with the service received from Ashley at Martin & ......”

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Feb 17,2017
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Ashley
By: 'JK'
Feb 17,2017
0 people found
this helpful
Very happy with the service received from Ashley at Martin & Co. Several viewings were lined up the first day our house was on the market and, by day two, our house was sold. Communication and service has been excellent and we have been kept informed ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:11 PM 02/01/2018 by Deepa Sohal

Awards won by Martin & Co, Birmingham B17 9NP



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