Nevin & Wells
Egham, TW20
3.3/5, 17 reviews
59% recommended
100% sales valuation accuracy
90% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction

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“In the year that we were unfortunate enough to be ......”

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Mar 28,2013
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By: 'Egham'
Mar 28,2013
8 people found
this helpful
In the year that we were unfortunate enough to be clients of Nevin & Wright, we were lied to, accused of being rude, made to pay for plumbing repair that in no way should have been our responsibility. The house had no heating for 3 days when we moved in, although the landlord provided an inspection certificate that stated the boiler was in perfect working order. The 'professionally' cleaned kitchen had a horrendously greasy extractor unit - the screen positively dripped, and the lights couldn't penetrate the sludge that coated them. The dishwasher was broken and the oven seal hung from the door. Even the inventory people could only agree with my description of 'grubby' for the bathroom. We chose the property on the basis that it was pet-friendly, only to be told after we'd moved in that we were not allowed to have the dog that was the reason for moving in the first place. To be fair, the contract did read cats, but I had been assured by Josh that an amendment to pets was not a problem. Foolish me, I didn't get it in writing and trusted their integrity. Next, the radiators needed fixing. Most of them had broken controls, and we were told to pay for the new controls or the plumber would not proceed. It was only £20, but should never have been our problem. Needless to say, we are getting out from under this unscrupulous and unpleasant agency and would advise anyone to run a mile.
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Latest Reviews

View all Reviews 17
31st Aug 2024
reviewed by 'Charles'
“David Wells and Josh Taylor did a great job for us as we sold a house while living overseas. The ......”
23rd Jun 2021
reviewed by 'Mandy'
“We had very little contact with the agents from start to finish. Once they had sold our house, we didn’......”
22nd May 2021
reviewed by 'Sarah'
“We purchased our home through Nevin and Wells and right from the very beginning, Paul was absolutely fantastic.He gave ......”
20th Apr 2020
reviewed by 'Nethiel'
“Nevin & Wells rentals egham This estate agent is one of the worst rental estate agent you can ever use. What ......”
10th Apr 2019
reviewed by 'Jimmy'
“Excellent service from Paul. He responded promptly to my many query's in an honest and helpful with the advice he ......”
23rd Mar 2019
reviewed by 'CR'
“I recently purchased a house through Nevin & Wells. I couldn't have asked for better service. All the staff are extremely ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Nevin & Wells
169-170 High Street
Egham
Surrey
TW20 9EJ
01784 437 437

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 90% £440,000 £760,000
Lettings 0% 50% £1,245 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 7 1 3 0 0 2
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Egham, TW20
Egham, TW20

“David Wells and Josh Taylor did a great job...”

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Aug 31,2024
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David
By: 'Charles'
Aug 31,2024
0 people found
this helpful
David Wells and Josh Taylor did a great job for us as we sold a house while living overseas. The suggested price was great, hand holding by both was great, negotiation advice by Josh was great, and David was just shy of a few weeks ...
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“Poor Service...”

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Jun 23,2021
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MICHAEL
By: 'Mandy'
Jun 23,2021
3 people found
this helpful
We had very little contact with the agents from start to finish. Once they had sold our house, we didn’t hear anything, so 6 weeks later I chased for a progress report. There was some activity during the push for a completion date but once ...
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“We purchased our home through Nevin and Wells......”

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May 22,2021
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Paul
By: 'Sarah'
May 22,2021
0 people found
this helpful
We purchased our home through Nevin and Wells and right from the very beginning, Paul was absolutely fantastic. He gave us brilliant advice around using a local solicitor, rather than a national company to get the sale through to beat the stamp duty (our estate ...
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“Nevin & Wells rentals egham This estate age......”

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Apr 20,2020
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By: 'Nethiel'
Apr 20,2020
6 people found
this helpful
Nevin & Wells rentals egham This estate agent is one of the worst rental estate agent you can ever use. What ever you do, never never rent from them. In all ways you can think of , they are out to take your money with no service ...
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“Great...”

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Apr 10,2019
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Paul
By: 'Jimmy'
Apr 10,2019
0 people found
this helpful
Excellent service from Paul. He responded promptly to my many query's in an honest and helpful with the advice he gave me. I'm very happy with the service....
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Comment on agent fees
Very good
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“Amazing Service...”

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Mar 23,2019
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By: 'CR'
Mar 23,2019
0 people found
this helpful
I recently purchased a house through Nevin & Wells. I couldn't have asked for better service. All the staff are extremely helpful and I would recommend them to anyone....
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“Peace of mind with NEVIN and WELLS...”

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Sep 21,2018
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By: 'Jennifer'
Sep 21,2018
1 people found
this helpful
We have just completed on a sale with NEVIN and WELLS Estate Agents in Egham, Surrey. We have used other estate agents in previous years and can honestly say no other company has reached the standards of this one ! They are professional but with a ...
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Comment on agent fees
Excellent
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“We moved three weeks ago from Surrey to Essex. It ......”

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Aug 21,2017
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David
By: 'Patsy'
Aug 21,2017
0 people found
this helpful
We moved three weeks ago from Surrey to Essex. It was not a straight forward sale with small annoying problems that held us up, but David Wells helped and supported us at all times. I would not hesitate to recommend Nevin and Wells and in ...
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Comment on agent fees
Fine as far as we were concerned
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“We have just finished our third transaction with Nevin and ......”

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Feb 18,2016
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Josh
By: 'Claire'
Feb 18,2016
0 people found
this helpful
We have just finished our third transaction with Nevin and Wells - they are easily the most honest and reliable agent we have come across in the local area. We originally bought our first home through Nevin and Wells back in 2011 - at this time ...
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Comment on agent fees
A fair fee structure, in line with agents for the area
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“This agent is awful. She was threatening when we left ......”

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Apr 08,2015
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Sally
By: 'regan'
Apr 08,2015
5 people found
this helpful
This agent is awful. She was threatening when we left the property and tried to keep as much of the deposit as she could. This agent is only interested in money and is rude. If you are looking to rent avoid this agent....
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What agent could do to change your mind?
Nothing.
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Comment on agent fees
Fees ok.
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“We had the pleasure of being helped with our house ......”

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Feb 14,2015
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Josh
By: 'Christina'
Feb 14,2015
0 people found
this helpful
We had the pleasure of being helped with our house sale by these boys - Michael, Paul, Josh and David. What a wonderful bunch they are ! Bright, professional, pro - active, personable, attentive - we cannot praise this agency enough for the meticulous they gave ...
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“Nevin and Wright were excellent in marketing and selling my ......”

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Jan 02,2015
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Paul
By: 'Simon'
Jan 02,2015
0 people found
this helpful
Nevin and Wright were excellent in marketing and selling my property after other agents had failed to sell it. Paul Nevin was instrumental in pushing the sale through and dealing with all the parties to get a quick completion done before Christmas. I would use ...
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Comment on agent fees
Competitive
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“David Wells is a credit to Nevin & Wright. We bought ......”

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Dec 16,2014
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David
By: 'Anne'
Dec 16,2014
0 people found
this helpful
David Wells is a credit to Nevin & Wright. We bought our property from David 7 years ago, and was very impressed that he remembered our property when we called him to arrange a valuation 7 years on. He has certainly met our expectations, did not hound us ...
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Comment on agent fees
Nevin & Wright gave me a fee structure that suited us at the time, rather than a fee they offered a fixed amount so that I knew exactly what I was paying,
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“When we moved in to the property there was a ......”

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Feb 28,2014
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By: 'Unimpressed!'
Feb 28,2014
7 people found
this helpful
When we moved in to the property there was a mice infestation in the shed, poor electrics, no working washing machine, tumble dryer or fridge, mould on the curtains, broken units, items left in the property, mould in the cupboards and a leaking toilet, despite ...
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What agent could do to change your mind?
If the estate agent had resolved the issues. Would have been helpful if they had helped in finding myself and my son suitable accommodation whilst essential work was carried out on the property instead of charging us rent and allowing us to live out of a suitcase. Covering the costs of the effects that it had on us. Keeping us updated and informed when they suggested that they would. Abide by the legal obligations as set out in our tenancy! It takes nothing to ...... Apologise but only received an apology once after they gave a key to the property to an external company and entered without informing me or gaining permission!
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“When the property was rented out it was clear that ......”

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May 03,2013
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Paul
By: 'Kate'
May 03,2013
4 people found
this helpful
When the property was rented out it was clear that for a management fee there was no overseeing of the property and no inspection. The house was filthy but allegedly professionally cleaned, the inventory was very inaccurate, and there were so many things wrong with ...
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What agent could do to change your mind?
They are too bad, and never admit their own errors or apologized, therefore it would be impossible for them to improve.
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By: Paul
May 03, 2013
View all comments (1)
I have checked our records and can find no evidence of a tenant called Kate or indeed Kathryn. So am not in a position to reply to this complaint, as I feel this may be another estate agent trying to tarnish our good reputation. I would politely point out to whoever wrote this that tenants is spelt with one n, not two. Kind regards. Paul Nevin - Director ...

“In the year that we were unfortunate enough to be ......”

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Mar 28,2013
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By: 'Egham'
Mar 28,2013
8 people found
this helpful
In the year that we were unfortunate enough to be clients of Nevin & Wright, we were lied to, accused of being rude, made to pay for plumbing repair that in no way should have been our responsibility. The house had no heating for 3 days when ...
read full review
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“They are sly and do not reveal as to what ......”

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May 29,2009
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By: 'micha'
May 29,2009
7 people found
this helpful
They are sly and do not reveal as to what you need to get yourself referenced for a property. Once they get the holding and referencing fees from you then their agent is nowhere to be seen and they do not give importance to you ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Nevin & Wells, Egham TW20 9EJ



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