97% lettings valuation accuracy
98% lettings fee satisfaction
Jun 27,2023
Jun 27,2023
0
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For me and my partner, it was our first time going through the renting process together, we were very clueless and our negotiator at Hannells gave support above and beyond. She provided guidance and support through each step and made it very easy to understand. It was a very smooth and reasonable process time.
It made the process extremely exciting for us and couldn't ask for it to be any better.
It made the process extremely exciting for us and couldn't ask for it to be any better.
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Latest Reviews
Featured Review
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reviewed by 'Richard Nayler'
3rd Dec 2024
reviewed by 'Anonymous'
29th Nov 2024
reviewed by 'Ana Beatriz and Victor'
27th Nov 2024
reviewed by 'Lorah'
26th Nov 2024
reviewed by 'Kellie Parnis'
26th Nov 2024
reviewed by 'Ajiboye TOBA GIDEON'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 180 | 7 | 316 | 17 | 15 | 2 | 6 | 1 | 15 | 1 |
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Featured Review
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Feb 03,2023
Feb 03,2023
19
people found
this helpful
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Dec 03,2024
Dec 03,2024
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Leanne was really efficient in the service she provided during the renewal process....
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Nov 29,2024
Nov 29,2024
3
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Leanna, we can't thank you enough for your brilliant work in handling the renewal process for renting our house. Your efficiency, professionalism, and clear communication made the entire experience smooth and stress-free. You went above and beyond to ensure every detail was taken care of ...
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Dec 03, 2024
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(1)
Hi Ana & Victor!
Thank you for such a glowing review of your moving experience with Leanna and the Lettings team!
We’re delighted to hear that Leanna’s efficiency, professionalism, and clear communication made your renewal process smooth and stress-free. It’s good to know that her dedication and attention to detail stood out and that she went above and beyond to support you.
On behalf of Leanna and the entire team at Hannells, thank you for your kind words and for choosing us. We ...
Nov 27,2024
Nov 27,2024
7
people found
this helpful
this helpful
We couldn’t be happier with the service Leanna provided in renewing our tenancy. She was efficient, professional, and made the whole process seamless. Thank you, Leanna, for your fantastic support!...
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Nov 28, 2024
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(1)
Hi Lorah!
Thank you for your lovely feedback of your moving experience with Leanna and the Lettings team.
We’re pleased to hear that Leanna made your tenancy renewal process seamless with her efficiency and professionalism. Your kind words about her fantastic support mean a great deal, and we’ll be sure to share them with her.
Thank you for your positive feedback, and we’re here whenever you need us again!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - ...
Nov 26,2024
Nov 26,2024
10
people found
this helpful
this helpful
The renewal process was easy and quite quick, no fuss at all and handled very efficiently....
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Nov 28, 2024
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(2)
Hi Kellie!
Thank you for your feedback of your moving experience with Leanna and the Lettings team.
We’re so pleased to hear that your renewal process was quick, easy, and fuss-free. Providing an efficient and smooth experience is always the goal, and it’s great to know they achieved that for you.
Thank you for your positive feedback, and we’re here whenever you need us again!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Nov 26,2024
Nov 26,2024
9
people found
this helpful
this helpful
Enjoyed the service rendered very straight forward and less cumbersome...
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Nov 28, 2024
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(2)
Hi Ajiboye,
Thank you for your feedback of your moving experience with Jenna and the Lettings team!
We’re so pleased to hear that you found their service straightforward and hassle-free. Making the process as smooth as possible is always the goal, and it’s great to know they achieved that for you.
Thank you for positive feedback, and we’re here to help whenever you need us!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Nov 26,2024
Nov 26,2024
9
people found
this helpful
this helpful
Easy smooth process no delays quick responses to all questions everythinv set up and ready to go😊...
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Nov 26, 2024
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(1)
Hi Kristi!
Thank you for your lovely feedback on your moving experience with Emma and the Lettings team.
We’re pleased to hear that the process was smooth and easy, with quick responses to all your questions. Making sure everything is set up and ready to go without delays is exactly what they aim for, and it’s great to know they delivered that for you.
Thank you again for your positive feedback, and we’re here to help whenever you need us!
All the best,
Benjamin Brain
Sales ...
Nov 26,2024
Nov 26,2024
8
people found
this helpful
this helpful
Everything went smoothly when arranging a second term renewal. Good job....
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Nov 29, 2024
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(1)
Hi Daniel!
Thank you for your feedback of your moving experience with Leanna and the Lettings team.
We’re so pleased to hear that everything went smoothly with your second-term renewal. Making the process hassle-free is always their goal, and it’s good to know they delivered for you.
Thank you for your positive feedback, and we’re here to assist you whenever you need us again!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Nov 24,2024
Nov 24,2024
10
people found
this helpful
this helpful
Mya was great, the process was really easy. Would highly recommend Hannells...
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Nov 25, 2024
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(1)
Hi Josh!
Thank you for your kind words about your moving experience with Mya and the Lettings team!
We’re pleased to hear that Mya made the process easy for you and that you’d highly recommend Hannells. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to Mya.
Thank you for choosing Hannells, and we’re here whenever you need us again!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Nov 23,2024
Nov 23,2024
10
people found
this helpful
this helpful
Eperience was good: Hannells helped to advocate for us with the lanlord...
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Nov 25, 2024
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(1)
Hi Immlynn!
Thank you for sharing your feedback about your moving experience with Jenna and the Lettings team!
We’re pleased to hear that you had a good experience and that the team was able to advocate on your behalf with the landlord. Supporting our tenants and ensuring their needs are met is always a priority for us.
Thank you for again for your positive feedback, and we’re here to assist you whenever you need us!
All the best,
Benjamin Brain
Sales & Marketing Director
Ha ...
Nov 22,2024
Nov 22,2024
10
people found
this helpful
this helpful
Great communication and advice throughout the whole contract renewal process....
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Nov 25, 2024
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(1)
Hi Alison!
Thank you for your feedback on your moving experience with Leanna and the Lettings team!
We’re pleased to hear that you found the communication and advice during your contract renewal process to be excellent. Providing clear guidance and support is something the team always strive for, so it’s great to know they met your expectations.
On behalf the whole team here, thank you for trusting Hannells with the management of your property and we look forward to being of equally ...
Nov 21,2024
Nov 21,2024
12
people found
this helpful
this helpful
Good service always happy to help. Will recommend there service...
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Nov 25, 2024
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(2)
Hi Cheryl!
Thank you for your kind feedback on your moving experience with Leanna and the Lettings team!
We’re so pleased to hear that you’ve experienced good service and found our team happy to help. Your recommendation means a lot to the team!
Thank you for again for your positive words, and we’re here whenever you need us!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience... ...
Nov 20,2024
Nov 20,2024
12
people found
this helpful
this helpful
From the beginning, Leanna Holmes was helpful, friendly, professional and super useful. She's always been great and welcoming about any issues or renewal of our tenancy. I wish all agents were as great as her! Recommend this agency above any other!...
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Nov 25, 2024
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Hi K!
Thank you so much for your fantastic review of your moving experience with Leanna and the Lettings team!
We’re delighted to hear that Leanna has been helpful, friendly, and professional throughout your experience. It’s good to know that her welcoming approach and support with tenancy matters have stood out to you. Your kind words and recommendation mean a great deal to both Leanna and the entire team at Hannells.
Thank you for choosing us, and we look forward to continuing to ...
Nov 20,2024
Nov 20,2024
12
people found
this helpful
this helpful
Really quick and easy! managed to renew my tenancy quite quickly, she answered all of my questions and made me feel at ease....
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Nov 25, 2024
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Hi Beckie!
Thank you for your feedback on your moving experience with Leanna and the Lettings team!
We’re so pleased to hear that renewing your tenancy was quick and easy. It’s great to know that your questions were answered and that the process left you feeling at ease—that’s exactly the experience they aim to provide.
Thank you for choosing Hannells, and we’re here to assist you whenever you need us!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - ...
Nov 18,2024
Nov 18,2024
16
people found
this helpful
this helpful
I have been renting out my property through Hannells for the past year, and I cannot recommend their services enough. As someone completely new to the process, I was initially apprehensive about navigating the complexities of property letting. However, Leanna Holmes and the team at ...
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Nov 19, 2024
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Hi Zachary!
Thank you so much for your glowing review of you moving experience with Leanna, Chloe and the Lettings team!
We’re delighted to hear that your experience renting out your property with Hannells over the past year has been seamless and stress-free. As someone new to property letting, it’s good to know that Leanna and the team were able to guide you with professionalism, clarity, and responsiveness every step of the way. Your peace of mind and confidence in our service is exa ...
Nov 17,2024
Nov 17,2024
14
people found
this helpful
this helpful
Easy no hassle move from start to finish. Mya Czapski-Hood kept me updated throughout and helped me out in every way possible to make all aspects of the move run smoothly....
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Nov 18, 2024
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Hi James!
Thank you for your wonderful feedback of your moving experience with Mya and the Lettings team!
We’re so glad to hear that your move was easy and hassle-free from start to finish. It’s great to know that Mya kept you well-informed and provided all the support needed to make the process run smoothly. Your experience is exactly what the team strive for!
On behalf of everyone here at Hannells, thank you for your kind words, and we’re here whenever you need us again!
All ...
Nov 16,2024
Nov 16,2024
14
people found
this helpful
this helpful
We have always been worried of how our renewal process will be.
But from when it started, we received the best of services. Given that we had some proof to be requested which she helped us request and always kept us with feedback up until ...
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Nov 18, 2024
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Hi Abuengmoh!
Thank you for sharing your experience of your moving experience with Jenna and the Lettings team.
We’re so pleased to hear that your renewal process was handled with the care and support you needed. It’s great to know that the team kept you updated every step of the way and assisted with any required documentation. Your kind words are deeply appreciated!
On behalf of everyone here at Hannells, thank you again for your kind words. We’re always here to support you!
...
Nov 15,2024
Nov 15,2024
14
people found
this helpful
this helpful
Excellent service and very efficient. Gives complete peace of mind as a landlord....
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Nov 18, 2024
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Hi Wendy!
Thank you for your great feedback of your moving experience with Leanna and the Lettings team!
We’re so pleased to hear that you found their service excellent and efficient. Providing peace of mind to our landlords is something they strive for, and the team will be pleased to know they achieved that for you.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property. We’re always here to assist with your property needs!
Al ...
Nov 15,2024
Nov 15,2024
14
people found
this helpful
this helpful
Leanna was quick to respond and sorted out my new tenancy agreement quickly and professionally. Thank you Leanna....
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Nov 18, 2024
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Hi Beverley!
Thank you for sharing your feedback about your moving experience with Leanna and the Lettings team.
We’re delighted to hear that Leanna was quick to respond and handled your new tenancy agreement efficiently and professionally. Your kind words mean a lot, and we’ll be sure to pass them on to her.
On behalf of the whole team here at Hannells, thank you trusting Hannells to get your property let! And we're here to assist you anytime we can help!
All the very best,
B ...
Nov 14,2024
Nov 14,2024
16
people found
this helpful
this helpful
It was all very thorough in all aspects of letting my property....
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Nov 14, 2024
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Hi Justin!
Thank you for your feedback about your moving experience with Mya and the Lettings team.
We’re delighted to hear that you found their approach thorough in all aspects of letting your property. Providing a comprehensive and detailed service is what they aim for, so it’s great to know that the team met your expectations.
On behalf of everyone here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally good service t ...
Nov 14,2024
Nov 14,2024
11
people found
this helpful
this helpful
I am very pleased with the service hannells provided me, especially Mya Czapski-Hood. I was very stressed when starting the next steps of being approved for a property and she assured me that everything would be okay. Really lovely person and the service she provided.
...
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Nov 15, 2024
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Hi Katie!
Thank you so much for your lovely review of your moving experience with Mya, Kerrie and the Lettings team.
We’re so pleased to hear that Mya was able to provide you with reassurance and support during what can be a stressful process. It’s great to know that her kindness and professionalism made a difference. We’re also delighted that Kerrie made your viewing experience welcoming and guided you through the process smoothly, especially as it was your first time renting thro ...
Nov 13,2024
Nov 13,2024
13
people found
this helpful
this helpful
Everything went smooth, they found a good tenant, moved them in fast and dealt with a minor issue for me.
Easy, just how it is meant to be....
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Nov 13, 2024
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Hi Andy!
Thank you for your great feedback about your moving experience with Mya and the Lettings team.
We’re pleased to hear that everything went smoothly, from finding a good tenant to quickly moving them in and resolving a minor issue along the way. Making the process as easy as possible for our clients is always the team's goal, and it’s great to know they delivered on that for you.
On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your ...
Nov 12,2024
Nov 12,2024
13
people found
this helpful
this helpful
Thank you for the great work! Awesome service. Very fast and very efficient. The process so far has been hands off, which is greatly appreciated....
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Nov 13, 2024
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Hi Pardeep!
Thank you so much for your kind words about you moving experience with Mya, Olivia and the Lettings team!
We’re delighted to hear that you’ve found their service fast, efficient, and seamless. Providing a hands-off, smooth experience for our Landlords is something the team strive for, and it’s great to know that you’ve appreciated the process so far.
On behalf of everyone at Hannells, thank you for your trust in managing your property, and the team are here to keep d ...
Nov 12,2024
Nov 12,2024
11
people found
this helpful
this helpful
Very responsive and proffesional. Communicated well with me and the other tenants. They were quick to resolve issues and repairs....
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Nov 13, 2024
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Hi Sophie!
Thank you for sharing your feedback about your moving experience with Chloe, Leanna and the Lettings Team!
We’re pleased to hear that you found them to be responsive and professional. Effective communication and addressing issues quickly are priorities for us, and the team will be glad to know they met your expectations in working with you and the other tenants.
On behalf of the whole team here at Hannells, thank you for your kind words and if there's anything more we can d ...
Nov 11,2024
Nov 11,2024
13
people found
this helpful
this helpful
Very helpful throughout the entire process.
Always available and able to offer appropriate guidance as required throughout the process.
I am very grateful for the support provided...
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Nov 12, 2024
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Hi Dave!
Thank you for sharing such kind words about your moving experience with Emma and the Lettings team!
We’re pleased to hear that they were helpful and readily available to offer guidance throughout the entire process. Supporting their tenants at every step is something the team take pride in, and they'll be pleased to know they could make a positive difference for you.
Thank you again for your positive feedback and please don’t hesitate to reach out if there’s anything we c ...
Nov 11,2024
Nov 11,2024
13
people found
this helpful
this helpful
Emma, Leanna, & Jenna - Absolutely fantastic service from start to finish not only finding a tenant but making the property ready for the tenant to move in also. Thank you once again and as always will come back to you for the next let....
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Nov 12, 2024
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Hi Mrs T!
Thank you so much for your fantastic review of your moving experience with Jenna, Emma, Leanna and the Lettings team!
We’re delighted to hear that Emma, Leanna, and Jenna provided you with such outstanding service from start to finish. Ensuring a smooth process for both finding a tenant and preparing the property for move-in is always their goal, and it’s wonderful to know they met your expectations.
On behalf of the whole team, thank you for your continued trust in Hannel ...
Nov 11,2024
Nov 11,2024
13
people found
this helpful
this helpful
I have used several lettings agents in the past, however, the service and processes used by Hannells were of the highest standard.
After a full refurbishment Olivia dealt with the 1st part of the process by visiting and taking the necessary information and photos. Olivia ...
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Nov 12, 2024
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Hi Saddique!
Thank you so much for such a brilliant review of your moving experience with Emma, Olivia and the Lettings team!
We’re delighted to hear that you had such a positive experience working with both Olivia and Emma. It’s great to know that both their expertise and support throughout the process helped make everything run smoothly, from the initial visit and photos to the final step of the tenant moving in and they'll be delighted to see your comments.
On behalf of everyone ...
Nov 06,2024
Nov 06,2024
12
people found
this helpful
this helpful
My letting process was smooth and a very pleasant experience.Mya made it easy for me to understand all steps and she was very responsive.I would also like to express my gratitude to Olivia as she is an extremely nice and easy to deal ...
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Nov 07, 2024
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Hi Malgorzata!
Thank you so much for your kind words about your moving experience with Mya, Olivia and the Lettings team!
We’re delighted to hear that your letting process was smooth and enjoyable, and that Mya and Olivia made everything easy to understand and were responsive throughout. It’s good to know that both of them provided such a positive experience for you. They are indeed fantastic assets to our team, and your recommendation means a lot to us!
On behalf of everyone at Han ...
Nov 05,2024
Nov 05,2024
12
people found
this helpful
this helpful
I had a fantastic experience with Hannells throughout our entire letting journey. Emma and Chloe provided great support and were always responsive to our needs. I hope their outstanding service continues throughout our tenancy period. Hannells FTW!!...
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Nov 07, 2024
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Hi Ali!
Thank you so much for your wonderful feedback of your moving experience with Chloe, Emma and the Lettings team!
We’re pleased to hear that Emma and Chloe provided the support you needed throughout your letting journey and that you found them responsive to your needs. We’re committed to maintaining that level of outstanding service for the entire duration of your tenancy, so rest assured, we’re here for you!
On behalf of everyone at Hannells, thank you for choosing us—Han ...
Nov 04,2024
Nov 04,2024
11
people found
this helpful
this helpful
Leanna has always ensured that the reletting of a flat runs smoothly: that the flat is in good condition before viewing and that prospective tenants are checked for suitability...
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Nov 07, 2024
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Hi J!
Thank you very much for your kind review of your moving experience with Leanna and the Lettings team!
We’re delighted to hear that Leanna has consistently made the re-letting process smooth and straightforward for you. Making sure the flat is in top condition and carefully vetting prospective tenants are priorities we take seriously, and it’s great to know her attention to detail has made a positive difference.
On behalf of all of us at Hannells, thank you for your trust, and ...
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