South Bank, London, SE1
4.1/5, 50 reviews
80% recommended
100% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction

Contact Us

Featured Review
a

“Our experience with Life Residential, South Bank, London...”

Share on :
Jun 23,2023
Minithumbup
claim your profile
Ralph
By: 'Sunita'
Jun 23,2023
0 people found
this helpful
My wife and I purchased a flat in the Whitehouse Apartments complex in 1999, and iit was let out to tenants throughout the period of ownership until we sold the flat recently in 2023.

Since the complex is very big, and run by many members of staff it can sometimes be difficult to know or locate the person to contact in case of any problems or queries. Ralph Rampersaud, who has been with Life Residential throughout our period of ownership has been of immense help to us, and very quickly became our "go to" person in sorting any problems or queries we have had.

Even in a couple of difficult situations, when some senior staff have been involved in queries, Ralph has easily outshone them, and has helped us to solve problems, and he has demonstrated that nothing is too much trouble for Ralph, as he assists us in a very cool, calm and very efficient manner.

I would recommend anyone to select Ralph to look after their property.

Kishor and Sunita Shah
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 50
Featured Review
a
reviewed by 'Sunita'
“My wife and I purchased a flat in the Whitehouse Apartments complex in 1999, and iit was let out to tenants ......”
Featured Review
a
reviewed by 'Sanket'
“Great experience renting a property with life residential. Life Residential (specifically Matt Herring) provided a very smooth contract signing process. ......”
Featured Review
a
reviewed by 'Nigel'
“I have been letting various flats at the White House through County Hall, using Ralph Rampersaud. He, like me, was ......”
Featured Review
a
reviewed by 'Gary'
“Simone was extremely helpful throughout the process. She negotiated on our behalf with the landlord, pushed for a response when ......”
Featured Review
a
reviewed by 'Helen'
“Attentive. Answered all my queries promptly. Clear step by step guidance of process was helpful. I was well pleased with ......”
30th Jun 2023
reviewed by 'S'
“New to Life Residential.Had an excellent service from the start. Since the property was let - I am communicating ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Address

Life Residential
County Hall Southbank,252 Westminster Bridge Rd
London
Greater London
SE1 7PD
020 7620 1600

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 67% £335,000 £447,000
Lettings 100% 75% £880 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 2 26 8 2 0 4 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Canary Wharf, E14
Greenwich, SE10
Head Office, NW10
London West, W3
Nine Elms Riverside, SW8
North & City, N5
Royal Wharf, E16
South Bank, SE1
Featured Review
a

“Our experience with Life Residential, South Bank, London...”

Share on :
Jun 23,2023
Minithumbup
claim your profile
Ralph
By: 'Sunita'
Jun 23,2023
0 people found
this helpful
My wife and I purchased a flat in the Whitehouse Apartments complex in 1999, and iit was let out to tenants throughout the period of ownership until we sold the flat recently in 2023. Since the complex is very big, and run by many members of staff ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Great experience renting a property with life......”

Share on :
May 03,2023
Minithumbup
claim your profile
Matt
By: 'Sanket'
May 03,2023
0 people found
this helpful
Great experience renting a property with life residential. Life Residential (specifically Matt Herring) provided a very smooth contract signing process. Matt was very professional and ensured great communication throughout on the check-in date, I was surprised when match specifically spent significant amount of time explaining ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Excellent Service...”

Share on :
Jun 26,2018
Minithumbup
By: 'Nigel'
Jun 26,2018
0 people found
this helpful
I have been letting various flats at the White House through County Hall, using Ralph Rampersaud. He, like me, was there at the very beginning. All through that time I have been well supported and served. Ralph has proved to be exceptional, always ready to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Simone was extremely helpful throughout the process. She negotiated on ......”

Share on :
Mar 06,2015
Minithumbup
By: 'Gary'
Mar 06,2015
0 people found
this helpful
Simone was extremely helpful throughout the process. She negotiated on our behalf with the landlord, pushed for a response when one was not forthcoming, and helped us agree a two year deal which we were happy with. Once we had agreed the deal, the references ...
read full review
Comment on agent fees
I thought the charge for the 'card fee' (over ‚£20) was unecessary. An admin fee was already charged (which I understand), but I don't think an addiotional card fee can be justified when this is the only option for payment.
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Attentive. Answered all my queries promptly. Clear step by step ......”

Share on :
Feb 06,2015
Minithumbup
By: 'Helen'
Feb 06,2015
0 people found
this helpful
Attentive. Answered all my queries promptly. Clear step by step guidance of process was helpful. I was well pleased with the service as a whole....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“New to Life Residential.Had an excellent ser......”

Share on :
Jun 30,2023
Minithumbup
claim your profile
Cristina
By: 'S'
Jun 30,2023
0 people found
this helpful
New to Life Residential. Had an excellent service from the start. Since the property was let - I am communicating with Cristina Luntraru. Cristina's been very helpful, prompt in responding to my doubts and problems and dealing with them. She has been very helpful and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“This is the MOST terrible agent I've ever met......”

Share on :
Nov 09,2022
Minithumbdown
By: 'Jiawei'
Nov 09,2022
3 people found
this helpful
This is the MOST terrible agent I've ever met. They do not care their customers at all as long as the money is in their pocket. Failed to fix the heater for me during the coldest months, did not reply when asking them to return ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: J
Dec 17, 2022
View all comments (1)
I have had a very similar situation. Been left without a fridge for 3 months in a furnished property. I have gone down their complaints process and 2 agents I was dealing with have “unexpectedly gone out of the office” while others higher up simply do not give any answers. ...

“Worst estate agency I have ever get the luck ......”

Share on :
Aug 01,2021
Minithumbdown
By: 'Guillaume'
Aug 01,2021
2 people found
this helpful
Worst estate agency I have ever get the luck to deal with. The only time you will hear from them is from these rent reminder. After that, you better be prepared to call / email them 20+ time before getting any answer from them....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst customer experience ever. DO NOT USE TH......”

Share on :
Mar 14,2021
Minithumbdown
By: 'John'
Mar 14,2021
0 people found
this helpful
Worst customer experience ever. DO NOT USE THEIR SERVICES AT ANY COST. 0 care for tenants and no property management at all. They do more work in avoiding to help you than in actually helping you. They do not guarantee minimum living standards for their tenants. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible agency...”

Share on :
Aug 13,2018
Minithumbdown
By: 'Laetitia'
Aug 13,2018
1 people found
this helpful
We had a terrible experience with this agency. We lived in the property for 1 year, and it had some issues since the begining. We had to call the agency over and over again, or go there directly for them to address the matter, for which ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“This was the biggest nightmare of my 4 years in London. ......”

Share on :
Mar 13,2016
Minithumbdown
By: 'Lilandjc'
Mar 13,2016
6 people found
this helpful
This was the biggest nightmare of my 4 years in London. This guys not only came for viewings without giving Any notice whatsoever, they also tried to charge us more than a 1000 pound for check out costs, which was then put down to 300 as we fought ...
read full review
Comment on agent fees
Bad
Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible service. AVOID using them. I would never recommend them ......”

Share on :
May 11,2015
Minithumbdown
By: 'Div'
May 11,2015
5 people found
this helpful
Terrible service. AVOID using them. I would never recommend them again. We recently moved from India and we wanted to move in somewhere Central. We saw the apartment in the Whitehouse Apartments TWICE and both times, the furniture was not in it. We were shown ...
read full review
What agent could do to change your mind?
The agent could've been upfront about all this additional items. We were told that they "gave" us the inventory report which was a lie. I requested them for it TWICE specifying that it was for my planning to buy additional material and not to review the sad state of the sofas or any other furniture! They never advised us to go through it. It was a complete shock to me when we moved in, after we signed the contract. After that, all they said was that nothing can be taken out, since it was in the contract. When space is such a premium, it was ridiculous to have chipped plates, wobbly furniture lying around. Extremely unhelpful.
Attached Filesnbsp;
Attachments

Comments (0) Report abuse Print review
Was this helpful? Yes

“Simone is the type of estate agent that makes the ......”

Share on :
Mar 12,2015
Minithumbup
By: 'Teresa'
Mar 12,2015
0 people found
this helpful
Simone is the type of estate agent that makes the whole process easy and straightforward. She is always nice, happy to help, attentive and professional. Since the very beginning when I started looking for a flat, until the last requests and comments regarding the property ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The staff was very kind and helpful. The agent, especially ......”

Share on :
Feb 19,2015
Minithumbup
By: 'Ekrem'
Feb 19,2015
0 people found
this helpful
The staff was very kind and helpful. The agent, especially him, did take care of any problem we had during moving process....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Simone was excellent throughout the process. She was attentive, knowledgable ......”

Share on :
Feb 17,2015
Minithumbup
By: 'Chris'
Feb 17,2015
0 people found
this helpful
Simone was excellent throughout the process. She was attentive, knowledgable and efficient. She also assisted with problems encountered with the referencing process. I would certainly recommend her services to colleagues or friends...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Eren was very helpful in finding the ideal apartment for ......”

Share on :
Feb 10,2015
Minithumbup
By: 'Hui'
Feb 10,2015
0 people found
this helpful
Eren was very helpful in finding the ideal apartment for me. He took into great details my requirements and was very prompt in all correspondents. Upon moving into the apartment, he sorted out all the admin matters which were very much appreciated....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“the staff are helpful . He respond quickly whether by email ......”

Share on :
Feb 06,2015
Minithumbup
By: 'Pk'
Feb 06,2015
0 people found
this helpful
the staff are helpful . He respond quickly whether by email or phone call . Because I can not make an appointment to visit the property before making desicion he did record a video of a property as i requested ans it make me make decision easier ....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have been dealing with Eren now for around six ......”

Share on :
Jan 26,2015
Minithumbup
By: 'Gilly'
Jan 26,2015
0 people found
this helpful
We have been dealing with Eren now for around six years and he has always been courteous and fun to deal with. He listens to our needs and then acts on them, always keeping us in the picture. In all this time he has re-let ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Eren Fahri,excellent service!very professional,friendly and helpful! He ......”

Share on :
Jan 22,2015
Minithumbup
By: 'ileana'
Jan 22,2015
0 people found
this helpful
Eren Fahri,excellent service!very professional,friendly and helpful! He answered all my questions,solved my problems,make my life easier....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Valentins responded efficiently and courteously to all our queries and ......”

Share on :
Jan 09,2015
Minithumbup
By: 'Peter'
Jan 09,2015
0 people found
this helpful
Valentins responded efficiently and courteously to all our queries and worked hard to make appointments for us. All questions and queries were dealt with urgently. He also assisted to make the transaction successful. Eren also made the time to help in viewings and providing information ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Val did a great job of negotiating and closing on ......”

Share on :
Dec 11,2014
Minithumbup
By: 'Abe'
Dec 11,2014
0 people found
this helpful
Val did a great job of negotiating and closing on our recent sale of a hotel unit at County Hall Park Plaza. He gave us a realistic market assessment, but was flexible to allow for some favourable terms to be added & was able to get ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“He pushed the sale through despite solicitors not staying on ......”

Share on :
Nov 16,2014
Minithumbup
By: 'Iqbal'
Nov 16,2014
0 people found
this helpful
He pushed the sale through despite solicitors not staying on top of things and ensured that I was informed at every stage...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and client focused. Only negative thing, I had ......”

Share on :
Oct 29,2014
Minithumbup
By: 'Balazs'
Oct 29,2014
0 people found
this helpful
Very helpful and client focused. Only negative thing, I had to chase up sometimes. An initial email confirming the status of my request on a regular basis would be better in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very happy with Life Residential from finding property ......”

Share on :
Aug 27,2014
Minithumbdown
By: 'Crystal'
Aug 27,2014
0 people found
this helpful
I was very happy with Life Residential from finding property to signing contract. However, their property management is really bad. I had two bad experience with them. Firstly, they told me a plumber is coming over to fix the shared bathroom in the living room. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Valentins very professional throughout the whole buying process, ......”

Share on :
Aug 08,2014
Minithumbup
By: 'Mr.'
Aug 08,2014
0 people found
this helpful
I found Valentins very professional throughout the whole buying process, with great attention when needed. Also very approachable and friendly. Would not hesitate to use his services in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Eren Fahri from Life Residential was very helpful during my ......”

Share on :
Jun 12,2014
Minithumbup
By: 'Justin'
Jun 12,2014
0 people found
this helpful
Eren Fahri from Life Residential was very helpful during my search for a property. He helped to identify properties that met my criteria and found the perfect apartment for me. He was knowledgeable, friendly and quite funny too - which is always a plus in ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Valentins has been very responsive to our queries and successfully ......”

Share on :
Jun 06,2014
Minithumbup
By: 'James'
Jun 06,2014
0 people found
this helpful
Valentins has been very responsive to our queries and successfully secured a property for us. We would highly recommend Valentins to anybody who wish to look to sell or buy property in the London area....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Valentins and Andy were both very professional. We interacted mainly ......”

Share on :
Jun 02,2014
Minithumbup
By: 'MM'
Jun 02,2014
0 people found
this helpful
Valentins and Andy were both very professional. We interacted mainly with Valentins. We appreciated the efforts he made to try to smooth the process as well as the very clear and reactive communication. I would recommend the team with no hesitation....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Claire I would like to thank you for such a ......”

Share on :
Dec 23,2013
Minithumbup
By: 'Nick'
Dec 23,2013
0 people found
this helpful
Claire I would like to thank you for such a wonderful service. You have set the bar high. Thank you for everything. Thank you for sorting out my maintenance problems and returning my deposit so quick and taking the time to explain everything to me. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Our interaction with Galliard Residential has been a positive experience; ......”

Share on :
Dec 12,2013
Minithumbup
By: 'Neelam'
Dec 12,2013
0 people found
this helpful
Our interaction with Galliard Residential has been a positive experience; prompt email replies that are always professional and courteous. It was very simple to book in viewings and full details of the booking were given. The agent has been very informative and knowledgeable about the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Life Residential, London SE1 7PD



Get in touch with

Life Residential

Branch - South Bank, London, SE1

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn