97% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
May 26,2023
May 26,2023
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Dealing with Bernards Fareham has been a breath of fresh air - an open, honest, proactive and very knowledgeable team headed up by David. Nothing short of a detailed review would do justice to the quality of their work and service, so here we go:
We knew about Bernards before going on the market, but to be honest at the time they just seemed to be some small unknown estate agent, which we assumed would not have the experience, knowledge or reach of the established ones. However, after a few months on the market with our previous agent it simply felt like no progress was being made despite all our best efforts to make the property look as pristine as possible, we never had any proper feedback, viewings were rare and all we got were useless stock excuses on the rare occasion we had contact with them.
So, with Bernards fresh in mind from a recent marketing letter we decided "fine, let's see if you can do better", not expecting too much. Within minutes of phoning up to book a valuation Gemma had already hand delivered a full info brochure, which was the first detail to really impress us, as it showed Bernards are proactive - and that is probably the best single word I could use to sum up the whole experience.
Bernards Fareham are not content with simply sitting back and letting viewings come to them, as other agents seem to, the team (and David in particular) pull out all the stops to get your property in view of as many people as possible. David's knowledge of the area is encyclopedic, he knows seemingly every house on the market and every potential buyer, putting that knowledge to great use to bring in people that would otherwise never know about your property.
At the valuation he gave us open and honest feedback, adjusted the contract to suit our specific needs, told us about the many ways he could improve the way our property was presented for sale to make it more desirable without making any notable changes or dropping the price, and gave us a firm promise of a quick move as long as we trusted him and left it all in their hands (which was very appreciated as, quite frankly, you expect to be paying an estate agent to handle everything about selling your house for you).
David's sales skills are in another league too, never before have I met any estate agent who puts in so much thought and effort to present the house in the best possible light, to tailor the viewing to the potential buyer so that they can imagine themselves living there, to learn from any negative feedback about the house so that changes can be made to avoid that ever popping up again. The one time we did have a problem after a viewing instead of just a generic phone apology David rushed around in person to address and solve it immediately, it was a small gesture but it really did feel like customer satisfaction was the absolute priority.
And the end result is that in just over a week we'd had more interest than in months with the prior agent, as well as offers at and above our asking price.
Special shoutouts as well go to Gemma for being a great point of contact in the office, and Matthew the photographer, whose photos did a fantastic job of highlighting all the best points of the property.
We knew about Bernards before going on the market, but to be honest at the time they just seemed to be some small unknown estate agent, which we assumed would not have the experience, knowledge or reach of the established ones. However, after a few months on the market with our previous agent it simply felt like no progress was being made despite all our best efforts to make the property look as pristine as possible, we never had any proper feedback, viewings were rare and all we got were useless stock excuses on the rare occasion we had contact with them.
So, with Bernards fresh in mind from a recent marketing letter we decided "fine, let's see if you can do better", not expecting too much. Within minutes of phoning up to book a valuation Gemma had already hand delivered a full info brochure, which was the first detail to really impress us, as it showed Bernards are proactive - and that is probably the best single word I could use to sum up the whole experience.
Bernards Fareham are not content with simply sitting back and letting viewings come to them, as other agents seem to, the team (and David in particular) pull out all the stops to get your property in view of as many people as possible. David's knowledge of the area is encyclopedic, he knows seemingly every house on the market and every potential buyer, putting that knowledge to great use to bring in people that would otherwise never know about your property.
At the valuation he gave us open and honest feedback, adjusted the contract to suit our specific needs, told us about the many ways he could improve the way our property was presented for sale to make it more desirable without making any notable changes or dropping the price, and gave us a firm promise of a quick move as long as we trusted him and left it all in their hands (which was very appreciated as, quite frankly, you expect to be paying an estate agent to handle everything about selling your house for you).
David's sales skills are in another league too, never before have I met any estate agent who puts in so much thought and effort to present the house in the best possible light, to tailor the viewing to the potential buyer so that they can imagine themselves living there, to learn from any negative feedback about the house so that changes can be made to avoid that ever popping up again. The one time we did have a problem after a viewing instead of just a generic phone apology David rushed around in person to address and solve it immediately, it was a small gesture but it really did feel like customer satisfaction was the absolute priority.
And the end result is that in just over a week we'd had more interest than in months with the prior agent, as well as offers at and above our asking price.
Special shoutouts as well go to Gemma for being a great point of contact in the office, and Matthew the photographer, whose photos did a fantastic job of highlighting all the best points of the property.
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Latest Reviews
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4th Jan 2024
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9th Nov 2023
reviewed by 'Rebecca'
3rd Nov 2023
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £110,000 | £925,000 |
| Lettings | 100% | 99% | £700 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 7 | 1 | 38 | 0 | 20 | 0 | 22 | 3 |
Areas covered
- PO17
- PO14
- PO15
- PO13
- PO16
- PO12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 29,2024
Nov 29,2024
0
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We sold through Bernard's Waterlooville in December 2020 and they were such an attentive, efficient and supportive team, me and my husband were delighted to hear that a lot of the same people had moved to the Fareham branch so we could deal with them all ...
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Nov 19,2024
Nov 19,2024
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Through no fault of the Estate Agent our original sale fell through at an advanced stage. David and Gemma worked tirelessly to ensure we eventually got a good result and price for our property whilst battling very challenging market conditions. I would highly recommend this ...
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Feb 15,2024
Feb 15,2024
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Very pleased with the way they have advertised our property. They have always kept us informed not only the interest in our property but also what is happening in the market. They are open to any suggestions that we might have and we like the ...
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Jan 04,2024
Jan 04,2024
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I received a wonderful service from Gemma, Dave & Chris on my recent contact with them regarding a viewing on a property. Nothing was too much hassle. I will definitely be recommending them. Thank you once again & wishing you all a very Happy New Year....
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Nov 09,2023
Nov 09,2023
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I initially spoke with David. David was extremely helpful, and had a great attitude! He was friendly, funny and chatty and I felt like he got to know me as a buyer during the very first conversation. He gave great advice straight off the bat ...
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Nov 03,2023
Nov 03,2023
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David found me a buyer after only 2 viewings. Kept me updated regularly....
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Nov 03,2023
Nov 03,2023
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What can I say….Amazing!!!
David and Gemma were absolutely brilliant with every aspect of my sale. The process was difficult following the loss of my partner, it was a difficult decision for me, but they walked me through the whole process with kid gloves. ...
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Oct 30,2023
Oct 30,2023
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A friendly positive and professional attitude, good at putting me at ease and felt able to have a relaxed conversation on property options and give advice, when required. David and Chris were always happy to listen, important to me, and I felt they had time ...
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Oct 25,2023
Oct 25,2023
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Gemma excellent what can I say I instructed Gemma to sell my property and from our first meeting outstanding person friendly happy and made me laugh . Gemma has a natural talent to make people feel comfortable and to know this lady will make sure everything ...
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Oct 16,2023
Oct 16,2023
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Really helpful and caring service provided. Always on hand to answer any questions. Would highly recommend....
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Oct 05,2023
Oct 05,2023
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Couldn’t have had a better experience with Gemma and David, 8 weeks between offer being accepted and completion on our first home! They kept us informed throughout and were extremely attentive . Would 100% use in the future....
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Oct 03,2023
Oct 03,2023
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The whole experience has been really good.
Gemma (and David) have provided an excellent service with the sale and purchase. It's been easy to contact Bernard's, and any information we required has been provided quickly.
I would be pleased to both use Bernard's and to ...
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Sep 30,2023
Sep 30,2023
0
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Thank you to David and Vicky for making the house buying process as simple and hassle-free as possible! There's been so much information to take in, and we've certainly had a lot of questions, but your patience and advice has been absolutely fantastic....
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Sep 30,2023
Sep 30,2023
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My partner and I were looking for a house and the team at Bernards were polite, patient, and incredibly helpful in helping us find a home. They have been quick to reply and happy to assist with any queries we've had about the process - ...
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Sep 06,2023
Sep 06,2023
0
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We are now relocating after a long term tenency with Bernard's we would like to say a massive thank you to the team who have looked after us over the years. We have loved our time at the property and found your service, 1st class ...
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Sep 01,2023
Sep 01,2023
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When my husband and I came to do our remortgage, given todays market, we were unsure what to expect. However Luke put our minds at ease from our first meeting and found an offer that worked for us. He really listened to wheat we were ...
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Aug 02,2023
Aug 02,2023
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Our estate agent that we worked with was Gemma Thomas and I don’t have a bad word to say about her. She was punctual and informative when she showed us around the property, she was quick and accurate when responding to queries and questions, ...
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Aug 01,2023
Aug 01,2023
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David Morgan was excellent throughout the process and always helpful with his expert knowledge of the property market.
David’s friendly communication skills and expertise from the first contact made the listing and sale a breeze.
David allowed us to be involved at every stage ...
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Jul 25,2023
Jul 25,2023
0
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We were originally with another Agent and decided to take the house off the Market. David had contacted us several times even though we weren’t listed with Bernard’s. His passion, knowledge and enthusiasm was infectious and we decided to launch again. It was ...
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Jul 22,2023
Jul 22,2023
0
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Thank you so much to Bernards Estate Agents in Fareham as I received a first class service indeed, Kept informed with updates all the way from the friendly staff & amazingly completed in just 39 days too....
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Jul 20,2023
Jul 20,2023
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I used Bernards when i was looking to sell and buy another property and had the pleasure of dealing with David and Gemma.
David provided me with an honest appraisal of my property not just what i wanted to hear which was appreciated.
The service ...
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Jul 17,2023
Jul 17,2023
1
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David and Gemma are friendly, efficient and reassuring. They understood my home and what I needed from the sale. It was a unusual house and an awkward time for the property market, but they respected what I needed price-wise. They made what can be a ...
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Jul 17,2023
Jul 17,2023
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Could not thank David enough for his patience and understanding. It's been a pleasure to deal with you all and your help has been so reassuring and I hope we are able to buy very soon! Vicky has also been fabulous and could not be ...
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Jun 09,2023
Jun 09,2023
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This was the most amazing experience from both David and Gemma. The positivity and energy that went into selling our property was outstanding. We moved across to Bernard’s from a previous agent and the difference in the level of service and attention to detail ...
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Jun 08,2023
Jun 08,2023
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I chose bernards due to them appearing to be quick. In fairness they rang me almost as soon as I pressed 'enter' on the 'getagent' site.
I was pleasantly surprised by the valuation. It only took 2 weeks on the market before several offers were secured....
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Jun 02,2023
Jun 02,2023
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Gemma from Bernard’s has been simply amazing from the very beginning, going above and beyond in all aspects. Brilliant service and highly recommend...
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May 29,2023
May 29,2023
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David has a passion for selling and sold my property within 3 weeks whilst holding another property that I offered the asking price for.
He has a lovely personality and very smart appearance and makes you feel at ease with what can be a stressful time .
...
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May 27,2023
May 27,2023
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Such a good experience from my sale, made easier by David Morgan and Gemma, who kept me informed always. Highly recommend....
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May 26,2023
May 26,2023
1
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Dealing with Bernards Fareham has been a breath of fresh air - an open, honest, proactive and very knowledgeable team headed up by David. Nothing short of a detailed review would do justice to the quality of their work and service, so here we go:
...
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May 26,2023
May 26,2023
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I've recently sold my property with David at the Fareham branch. David and I spoke weekly to discuss changes in the market and always ensured I was satisfied with his service and if there's anything else I'd expect from him. David worked with me in ...
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Last updated at 10:16 AM 05/09/2022 by David Morgan
Best Letting Agent in Fareham 
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