93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
May 15,2023
May 15,2023
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The worst Letting Agents in Manchester!!
If I could leave them 0* I would - it took then 5 months to come back to us on a simple change to our letting contract. They are unhelpful, unresponsive and completely useless!
To top it all off - I don't even think they know how to handle a complaint procedure as we have never got a response from ours and had to contact the property Ombudsman!
AVOID AT ALL COST!
If I could leave them 0* I would - it took then 5 months to come back to us on a simple change to our letting contract. They are unhelpful, unresponsive and completely useless!
To top it all off - I don't even think they know how to handle a complaint procedure as we have never got a response from ours and had to contact the property Ombudsman!
AVOID AT ALL COST!
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Latest Reviews
Featured Review
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reviewed by 'Ammour'
27th Nov 2024
reviewed by 'Kate Wong'
15th Nov 2024
reviewed by 'Abdullah'
6th Nov 2024
reviewed by 'Precious'
Opening Hours
Address
Philip James Partnership
Ground Floor, Oxid House, 78 Newton Street
Manchester
Greater Manchester
M1 1AL
0161 828 8200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 100% | £73,000 | £350,000 |
| Lettings | 91% | 85% | £450 | £1,475 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 33 | 2 | 78 | 28 | 12 | 1 | 16 | 1 | 3 | 8 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
a
Nov 02,2024
Nov 02,2024
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Professional, very good reputation, friendly attitue, trustable but a little hard to be contacted...
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Nov 08, 2024
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(1)
Dear Ammour. Thank you for your kind words and for highlighting our professionalism and friendly approach! We’re committed to being as accessible as possible, and we apologize if reaching us was challenging at times. Your feedback is valuable, and we’ll work on improving our responsiveness.
Kind Regards: The Philip James Team ...
Dec 16,2024
Dec 16,2024
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Very engaging, professional and helpful.
Karolina always responded quickly to any enquiries and provided updates throughout the process of applying to rent the property....
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Dec 20, 2024
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Dear Ngoni
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Karolina. She truly values providing timely updates and excellent service. We'll make sure to share your kind words with her!
Kind Regards: The Philip James Team ...
Nov 27,2024
Nov 27,2024
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I want to extend my heartfelt thanks to Karolina Jerzykowska from Philip James Partnership for her exceptional support in helping me find my new home. Her professionalism, attention to detail, and dedication made the entire process smooth and enjoyable. Karolina was always responsive, answering all ...
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Nov 29, 2024
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Dear Ching
Thank you so much for your kind feedback! We are thrilled to hear about your positive experience with Karolina. Her dedication to providing exceptional service and making the process as smooth as possible is truly valued. We’re glad she was able to meet your needs with professionalism and thorough support. Your recommendation means a lot to us, and we’ll be sure to share your kind words with Karolina.
Kind Regards: The Philip James Team ...
Nov 15,2024
Nov 15,2024
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Mostly great service and was very happy with the communication. Special thanks to Karolina Jerzykowska and Daniel for helping me to find property....
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Nov 20, 2024
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Dear Abdullah
Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the communication and the service you received. Karolina and Danielle will be delighted to know they made such a positive impact on your property search. If you need anything else, we're always here to help!
Kind Regards: The Philip James Team ...
Nov 06,2024
Nov 06,2024
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I like it, it's a lovely place I want to....
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Nov 08, 2024
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Dear Vivien
Thank you for your feedback! We're so glad to hear that you love the place. If you have any questions or need further assistance, feel free to reach out!
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Nov 06,2024
Nov 06,2024
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Titu was very helpful with all my question re my viewing today - made the process very easy!...
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Nov 08, 2024
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(1)
Dear Imogen
Thank you for your kind review! We're glad to hear that Titu was able to assist with all your questions and made the viewing process easy for you. We appreciate your feedback and are happy to have been of help!
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Nov 06,2024
Nov 06,2024
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Great job from the team
Staff has been helpful in the renting process...
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Nov 08, 2024
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Dear Precious
Thank you for your positive review. We're so glad to hear that our team was helpful throughout the renting process. We appreciate your feedback and are here if you need any further assistance!
Kind Regards: The Philip James Team ...
Nov 05,2024
Nov 05,2024
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Titu was extremely friendly and helpful. We thoroughly enjoyed viewing the properties with him. He explained things clearly and was very diligent in ensuring my requests/queries were answered/addressed. I wanted to give Titu a five star rating. However, this link doesn't allow prospective ...
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Nov 08, 2024
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Dear Nida
Thank you so much for your wonderful feedback! We're delighted to hear that Titu made your property viewings enjoyable and was thorough in addressing all your questions. We apologize for any limitations in the rating system and truly appreciate your intent to give Titu five stars—your satisfaction means the world to us!
Kind Regards: The Philip James Team ...
Nov 05,2024
Nov 05,2024
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Titu was very polite, friendly, & enthusiastic when showing Dylan & myself around 37 Barlow Moor Court. He was very knowledgeable about the property itself & the local area....
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Nov 08, 2024
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Dear Michael
Thank you for your kind review! We're so glad to hear that Titu provided a polite, friendly, and enthusiastic experience during your viewing. It's great to know he was able to share his knowledge of both the property and the local area. We appreciate your feedback!
Kind Regards: The Philip James Team ...
Nov 05,2024
Nov 05,2024
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Titu was really great! On time, friendly and really helpful....
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Nov 08, 2024
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Dear Ryan
Thank you for your positive feedback! We're so glad to hear that Titu made a great impression with his punctuality, friendliness, and helpfulness. We truly appreciate your kind words!
Kind Regards: The Philip James Team ...
Nov 05,2024
Nov 05,2024
0
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Great showing by Titu, made us feel welcome and answered any questions we had. Thanks for the help!...
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Nov 08, 2024
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Dear Jordan
Thank you for your great review! We're thrilled to hear that Titu made you feel welcome and was able to answer all your questions. We appreciate your feedback
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Nov 05,2024
Nov 05,2024
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Incredibly fast, friendly service. We were given lot's of helpful advice about the application process and talked through every aspect over the phone. What would have otherwise been a daunting task was made simple and comfortable....
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Nov 08, 2024
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Dear Tia
Thank you for your wonderful feedback! We’re so glad to hear that our service made the application process simple and comfortable for you. It’s great to know that the helpful advice and clear communication helped ease what could have been a daunting task. We appreciate your kind words!
Kind Regards: The Philip James Team ...
Nov 04,2024
Nov 04,2024
0
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So far so good! Karolina and Titu have been really helpful with securing a flat for us, and keeping us informed along the way. We didn't have a good experience with the previous agency, so it's refreshing to see a change....
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Nov 08, 2024
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Dear Lily
Thank you for your kind words! We're thrilled to hear that Karolina and Titu have made your experience smooth and reassuring. It’s wonderful to know we could bring a positive change after your previous experience.
Kind Regards: The Philip James Team ...
Oct 30,2024
Oct 30,2024
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Really easy process, friendly and relaxed dealings. No pressure and helpful with my many questions....
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Nov 01, 2024
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Dear Stuart
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that our team could help with all your questions in a friendly, relaxed way. We're always here to make things as smooth and pressure-free as possible. Thanks again for sharing your experience!
Kind Regards: The Philip James Team ...
Oct 24,2024
Oct 24,2024
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Very quick and easy viewing, Titu was very helpful and friendly:)...
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Oct 25, 2024
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(1)
Dear Demi
Thank you for your feedback! We’re thrilled to hear that Titu made the viewing experience quick and easy for you. It’s fantastic to know he was helpful and friendly throughout. If you have any further questions or need assistance, feel free to reach out.
Kind Regards: The Philip James Team ...
Oct 21,2024
Oct 21,2024
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Titu was really friendly and professional. He even gave tips on potential interior design of the application was approved....
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Oct 25, 2024
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(1)
Dear Ged
Thank you for the wonderful review! We're delighted to hear that Titu made such a positive impression with his friendly and professional approach. It’s great that he could offer some interior design tips as well—that’s going above and beyond! We’ll be sure to pass on your kind words. If you need any further assistance, don’t hesitate to reach out!
Kind Regards: The Philip James Team ...
Oct 19,2024
Oct 19,2024
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Great viewing, friendly and welcoming experience. A lot better than a lot of other viewings....
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Oct 25, 2024
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Dear Cory
Thank you so much for your review. We're thrilled to hear that you enjoyed the viewing experience and felt welcomed. We aim to make every viewing as friendly and smooth as possible, so it’s wonderful to know we’ve met your expectations. If you need any further assistance, please feel free to reach out!
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Oct 16,2024
Oct 16,2024
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Good experience the service is very good, attend very well to question a proper explanation about the property....
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Oct 18, 2024
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Dear Akinpelu
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our service. Providing clear explanations and answering questions thoroughly is important to us, and we're glad we could assist you well. If you need anything else, please don’t hesitate to reach out!
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Oct 09,2024
Oct 09,2024
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We are happy with the service, please keep it up....
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Oct 11, 2024
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Dear Precious
Thank you for your wonderful feedback! We're delighted to hear that you're happy with our service.
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Oct 09,2024
Oct 09,2024
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Great Experience. Got detailed overview about everything. Liked the property....
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Oct 09, 2024
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Dear Vanshika
Thank you for your review! We're glad you had a great experience and found the property overview helpful. If you have any further questions or need assistance, feel free to reach out!
Kind Regards: The Philip James team ...
Oct 08,2024
Oct 08,2024
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Titu was incredibly helpful, he showed us round three properties today, answered all the questions we asked and when a question was asked he didn’t know he went out of his way to discuss with the building manager, on top of that he reached ...
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Oct 09, 2024
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Dear Stuart
Thank you for your fantastic review! We're thrilled to hear that Titu went above and beyond to assist you, from answering your questions to following up and helping with the application process. We’re glad he made your experience so smooth and efficient. If you need anything further, feel free to reach out!
Kind Regards: The Philip James Team ...
Oct 08,2024
Oct 08,2024
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Excellent and professional Titu offered great information regarding the studio apartments...
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Oct 09, 2024
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Dear Liam
Thank you for your feedback! We're pleased to hear that Titu provided excellent and professional service, along with helpful information about the studio apartments. If you need any further assistance, don’t hesitate to reach out!
Kind Regards: The Philip James Team ...
Oct 01,2024
Oct 01,2024
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The agent was helpful and decent. Gave a good view of the property really appreciate the service....
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Oct 04, 2024
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Dear Kunal
Thank you so much for your kind feedback! We're thrilled to hear that you found our agent helpful and appreciated the service. It’s great to know that the property viewing met your expectations. If you need any further assistance, don’t hesitate to reach out
Kind Regards: The Philip James Team ...
Sep 27,2024
Sep 27,2024
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Titu was very helpful in assisting me find the place, was punctual and accommodating, allowing me to take my time to see the places. Hes big reason I submitted the form for one of the places...
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Oct 03, 2024
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Dear Dion
Thank you so much for your kind words! We're thrilled to hear that Titu was able to provide you with such a positive experience. It's great that he was helpful, punctual, and accommodating throughout the process, and we're glad to know he made such a positive impact on your decision. We'll be sure to pass along your feedback to Titu.
Kind Regards: The Philip James Team ...
Sep 27,2024
Sep 27,2024
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Real professional. Very nice and friendly person. I've got all the information I needed and found a perfect place, thank you!...
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Oct 03, 2024
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Dear Mykyta
Thank you so much for your wonderful review! We're delighted to hear that you found the perfect place and that our team was able to provide all the information you needed. It's fantastic to know that the experience was both professional and friendly. If you ever need anything else, we're here to help.
Kind Regards: The Philip James Team ...
Sep 27,2024
Sep 27,2024
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Myself and my partner had a viewing this afternoon with Titu at Disbury Gate, and had a great experience. We've been looking for a flat for a few weeks now, and this was definitely the most positive experience we have had so far.
Titu was ...
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Oct 03, 2024
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Dear Aidan
Thank you for your fantastic feedback! We're thrilled to hear that you and your partner had such a positive experience with Titu at Disbury Gate. It's great to know that he was able to answer all your questions and that the quality of the information provided gave you the confidence to apply for both flats. We appreciate your kind words and are glad you found the viewing so helpful.
Kind Regards: The Philip James Team ...
Sep 22,2024
Sep 22,2024
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It was an amazing experience. He is very kind and calm person, showed us around and told us further steps for application. Highly recommend him....
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Sep 27, 2024
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Dear Fiza
Thank you for your wonderful review! We're so glad to hear that you had an amazing experience and found our agent kind and helpful. It’s great to know that you felt well-guided through the process. Your recommendation means a lot to us! If you need any further assistance, we’re always here to help.
Kind Regards: The Philip James Team ...
Sep 21,2024
Sep 21,2024
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Had a viewing with Titu, he was really friendly, flat was lovely and the application process was fast as I was sent the form immediately! Good experience...
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Sep 27, 2024
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Dear Christina
Thank you for your fantastic review! We're delighted to hear that you had a great experience with Titu and that the process was smooth and efficient. We aim to make everything as seamless as possible, and we're glad you found the flat to your liking. If you need any further assistance, feel free to reach out.
Kind Regards: The Philip James Team ...
Sep 20,2024
Sep 20,2024
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Agent was professional and knowledgeable, providing a thorough tour of the property. All my questions were clearly answered. Overall, the experience was smooth and pleasant....
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Sep 27, 2024
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Dear Namita
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a smooth and pleasant experience with our agent. We strive to provide professional and knowledgeable service, and we’re glad to know we met your expectations.
Kind Regards: The Philip James Team ...
Sep 18,2024
Sep 18,2024
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Great! Titu is professional, he knows the flat details well and answered my questions clearly....
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Sep 20, 2024
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Dear Cindy
Thank you for your positive feedback! We're glad to hear that Titu's professionalism and knowledge made a great impression. It's important to us that all your questions are answered clearly.
Kind Regards: The Philip James Team ...
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Landlord Fees
Tenant Management Service
(Fees are negotiable)Our fees for the fully managed service are £450 letting fee, £50 deposit fee and £200 resigning fee and 10% management fee, all fees are plus vat. We do not charge any additional fees, all our services include check in inventory, inspections, tenant referencing and check out reports.
Should you choose to instruct us to manage your property I can assure you a 5 star professional service that will suit all your needs and put the onus on us to take the day to day running out of your hands. We are in a position to take the management over as soon as you are ready. To discuss management please contact Neil Ryder on 0161 434 5009 or [email protected].
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:07 AM 10/01/2022 by allAgents
Best Letting Agent in M1 
Best Letting Agent in Manchester 
Best Letting Agent in M3 
Thank you for your review, and providing comment on your experience with Philip James. As per previous discussions held with management of Philip James, we would like to assure you that we have conducted a full investigation of your concerns raised. Since your complaint we have taken action to review our processes, and resolve your initial concern with our service. We had hoped to demonstrate to you in our future relationship since your complaint as to how we have improved our customer experience, and in turn restore your faith in us as an agent.
Following your continued feedback, we will resume to review our processes to ensure we are meeting client expectations. After exhausting our internal complaints procedure, you have advised us of escalating with to The Property Ombudsman, in case of which, we will endeavour to present all and any findings of our investigation and hope to come to an amicable resolve.