67% sales valuation accuracy
100% sales fee satisfaction
Apr 22,2023
Apr 22,2023
1
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this helpful
Wish I could not give them this one star either. A couple of days ago I reached out to them to view a property on castle road in Colchester. This property was available for rent. I talked to them and got a viewing booked for 6.30 pm for Friday 21st April 2023. I got an e-mail confirmation on Thursday from Danny saying they are delighted to confirm my appointment. I am based in west London. On Friday 21st April, i pushed some important work commitments and meetings to finish work early and travel to Colchester to view the property. I called them at 3.57 pm. I mentioned that I have a viewing for the property at 6.30 pm so just want to confirm we are going ahead with that before I set off from London. The lady on the phone said yes its all good, and that my viewing is going ahead and that they are looking forward to meet me at the property. I hit the road at 4 pm, drove for more than 2 hours through mad rush hour weekend traffic all the way from west london to castle road Colchester. And I found no one there. I called their office. No response. I opened my email. And in there there is an e-mail from Danny received at 5 pm saying ‘Your viewing appointment booked for 21st April 2023 at 06:30PM has been cancelled. If I can be of any further assistance to you please do not hesitate to contact me.’ They cancelled my viewing 1.5 hours before despite me having confirmed with them an hour before over the phone that the viewing is going ahead. They had zero professionalism or decency or shame to even give me a phone call and inform me that viewing has been cancelled. Atleast that way I would’ve turned around half way and saved some time and fuel. I had to drive more than 4 hours return journey for absolutely nothing. Looks like they have zero respect or sympathy for people. Extremely unprofessional attitude and a lack of respect and basic common sense to atleast give someone a phone call if you are cancelling their appointment 1.5 hours before the appointment time when they have just confirmed with you over the phone that the viewing is going ahead.
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Opening Hours
Address
Taylor Milburn
90 High Street
Braintree
Essex
CM7 1JP
01376 343777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £262,500 | £262,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 18,2024
Nov 18,2024
0
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Honestly I would never sell your house
With Taylor Milburn … Their correspondence was horrific from the beginning
DANNY at the Braintree Branch did a viewing on my property and they damaged it and then refused to rectify or pay for it … This has cost me £200 ...
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Apr 22,2023
Apr 22,2023
1
people found
this helpful
this helpful
Wish I could not give them this one star either. A couple of days ago I reached out to them to view a property on castle road in Colchester. This property was available for rent. I talked to them and got a viewing booked for 6.30 ...
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Feb 26,2019
Feb 26,2019
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Called to arrange a viewing on a house advertised on Rightmove, and ask some questions about said house.
Lady seemed very curt, and advised that the owners only wanted people to view of the prospective buyer already had their house on the market!!
Who's to ...
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Comment on agent fees
N/a
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“A very professional team. Courteous and accommodating throughout. Excellent feedback ......”
May 16,2017
May 16,2017
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A very professional team. Courteous and accommodating throughout. Excellent feedback and communication. I would totally recommend TM to anyone thinking of purchasing or selling a property. Many thanks for the smooth transition and very best wishes for your continued success....
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Comment on agent fees
I feel the fee was fair.
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Jun 15,2016
Jun 15,2016
1
people found
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I have owned a 5 Bedroom Detached House few days ago, with the help of Taylor Milburn mortgage advisers in Braintree. The financial advisers are well experienced in filed. I got solution for all my queries from the experts....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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