67% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 17,2023
Apr 17,2023
1
people found
this helpful
this helpful
I can't speak to sales, but the lettings branch of this estate agent is appalling. when I had an inspection of the property I'm living in the woman performing the inspection literally had a tantrum and stormed out because I didn't wish to comply with her directive. immediately after I received a section 21 order to vacate, and was stonewalled by the entire team when I attempted to resolve the issue amicably. the lettings team is never in the office if you wish to contact them with an inquiry, and they are incredibly slow to respond to Tennent issues. avoid the swetenhams lettings team at all costs if possible, that's my advice.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
29th Jan 2024
reviewed by 'Hannah Fennelly'
17th Apr 2023
reviewed by 'charles kershaw'
19th May 2021
reviewed by 'FredPerry91!:'
17th Mar 2021
reviewed by 'Charlene'
8th Feb 2021
reviewed by 'John'
Opening Hours
Address
Swetenhams
113 Main Street The Bull RIng
Northwich
Cheshire
CW9 5BU
01606339031
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 50% | £170,000 | £200,000 |
| Lettings | 100% | 99% | £550 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 0 | 3 | 1 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 29,2024
Jan 29,2024
0
people found
this helpful
this helpful
I have recently used Swetenhams Northwich branch for my mortgage and transfer of equity, Georgia Greenwood has been so helpful and professional, keeping me update every step of the way and offering me great advise, she got me a really good deal and I could ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2023
Apr 17,2023
1
people found
this helpful
this helpful
I can't speak to sales, but the lettings branch of this estate agent is appalling. when I had an inspection of the property I'm living in the woman performing the inspection literally had a tantrum and stormed out because I didn't wish to comply with ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2022
Jul 27,2022
1
people found
this helpful
this helpful
Awful. No hot water for 6 weeks,no extraction in bathroom. Can't use hallway lights. Their property management just make excuses and now say they don't when it will be fixed. Have raised complaints and still getting nowhere. I now have 10 days until I can raise ...
read full review
read full review
Was this helpful?
Yes
Yes
May 19,2021
May 19,2021
2
people found
this helpful
this helpful
Winsford - Terrible service, estate agents try not to do viewings, company aren’t proactive to secure sales/viewings and do not think of leaving them to go with another agent as they’ll threaten to chase their fees....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2021
Mar 17,2021
0
people found
this helpful
this helpful
Chris and Charlotte were so helpful in helping me and my husband secure the right property in the right location. Love our new home. I would 100% recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 08,2021
Feb 08,2021
0
people found
this helpful
this helpful
From the initial contact with Eleanor onto the day to day contact with Georgia and the showings which we did together, it could not have gone better.
In all very professional
It did take a bit of negotiation to secure the sale, but that's to ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 01,2021
Feb 01,2021
0
people found
this helpful
this helpful
Fantastic service from Gary over the last few years, sorting out my buy to let mortgages on a property I rented out and now sorting my mortgage to purchase our house. Also the same level of service from Georgia Stokes helping my through the sale ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 30,2021
Jan 30,2021
1
people found
this helpful
this helpful
Absolutely impossible to view a house up for sale with these incompetent fools. If you're selling, do not use swetenhams. If you're buying, don't bother with properties for sale with swetenhams. Useless....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2019
Dec 05,2019
0
people found
this helpful
this helpful
Adam and Charlotte have done a Stirling job in finding suitable tenants for my property.
I purchased the property a few years ago and have since always used them to find me suitable tenants; and I have to say I have never been disappointed. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09, 2019
View all comments
(1)
Sharron,
Thank you very much for the kind words! We are always keen to receive feedback and constantly strive to offer the very best service we can. I look forward to continuing to do business with you in the future. Have a great Christmas and a happy new year!
Many Thanks - Adam and the team at Northwich ...
Aug 30,2019
Aug 30,2019
0
people found
this helpful
this helpful
I saw a property for rental and called Swetenhams and spoke to Charlotte. Charlotte managed to book me in a viewing within the hour, and we met her at the property. Charlotte was extremely helpful and knew of the urgency in my getting a place ...
read full review
read full review
Was this helpful?
Yes
Yes
May 01,2018
May 01,2018
0
people found
this helpful
this helpful
My case was particularly complex, but with the help of Gary May, everything went incredibly smoothly. His expertise and knowledge of the full process meant I was able to clear potential hurdles in advance and bring everything to a close....
read full review
read full review
Comment on agent fees
Reasonable.
Was this helpful?
Yes
Yes
Jan 13,2017
Jan 13,2017
4
people found
this helpful
this helpful
Terrible service. Bad communication from day one, I was out of the country for a time whilst the house sale was going through final stages of paperwork. They had the contract ready to be signed by me sat around, didn't bother to let me know ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
