Liverpool, L3
4.6/5, 389 reviews
85% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
93% lettings fee satisfaction

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“I've recently started renting an apartment fr......”

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Jan 10,2023
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Greta
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Torren
By: 'Dan'
Jan 10,2023
0 people found
this helpful
I've recently started renting an apartment from urban evolutions, I have been helped massively by Greta, she has been wonderful and very attentive through the whole process, fast replies to emails, and very knowledgeable and helpful through the process
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Latest Reviews

View all Reviews 389
Featured Review
a
reviewed by 'Callum'
“Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, ......”
Featured Review
a
reviewed by 'Elsie'
“I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management ......”
Featured Review
a
reviewed by 'Shari'
“Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....”
Featured Review
a
reviewed by 'Lingling'
“Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...”
Featured Review
a
reviewed by 'Jessica'
“Laura Hilton has been incredibly kind and helpful. She has provided the best experience that my partner and I have ......”
14th Nov 2024
reviewed by 'Shang Leong'
“I'm an overseas unit owner, specifically based in Kuala Lumpur Malaysia. UE has been my lettings agent for the past ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Urban Evolution
Edmund Street
Liverpool
Mersyside
L3 9NG
0151 312 8213

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £29,000 £60,000
Lettings 93% 93% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 12 250 38 4 0 2 1 22 7
Areas covered
  • L3
  • Liverpool
  • LU1
  • Luton
  • N1
  • Newcastle
  • NG1
  • Nottingham
  • S1
  • Sheffield
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Liverpool, L3
Luton, LU1
Featured Review
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“A Review for Helen Bennet at Urban Evolution...”

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Feb 23,2024
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By: 'Callum'
Feb 23,2024
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Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, Helen's professionalism and compassion prevailed. She listened, advocated for me, and overturned Rightmove's decision, ensuring a positive outcome. Helen's kindness and dedication made the process ...
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Featured Review
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“Praise from an overseas landlord...”

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Jan 19,2024
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Robyn
By: 'Elsie'
Jan 19,2024
0 people found
this helpful
I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management matters for two years. She is responsive and professional in handling my enquiries and requests. She is fair, won't evade responsibilities and very respectable....
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Featured Review
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“Great service. I moved in yesterday. Greta ha......”

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Jan 14,2024
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Greta
By: 'Shari'
Jan 14,2024
0 people found
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Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....
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“Professional & High Efficiency...”

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Oct 26,2023
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By: 'Lingling'
Oct 26,2023
1 people found
this helpful
Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...
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Featured Review
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“Laura Hilton has been incredibly kind and helpful. She has ......”

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Jul 11,2024
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Laura
By: 'Jessica'
Jul 11,2024
0 people found
this helpful
Laura Hilton has been incredibly kind and helpful. She has provided the best experience that my partner and I have had so far regarding letting agents. She is professional, understanding and a good communicator....
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“I'm an overseas unit owner, specifically base......”

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Nov 14,2024
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Rebecca
By: 'Shang Leong'
Nov 14,2024
0 people found
this helpful
I'm an overseas unit owner, specifically based in Kuala Lumpur Malaysia. UE has been my lettings agent for the past several years. There have been periods of frustration BUT to be fair there is always a desire to improve. Frustration stems from the systems/IT ...
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“The maintainance service is not always prompt......”

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Nov 11,2024
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By: 'Anna'
Nov 11,2024
0 people found
this helpful
The maintainance service is not always prompt, but the team are professional and approachable. Charlotte in particular has been very helpful with puzzling out problems for a first time tennant and resolving them in a timely manner....
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“Lubica, was efficient in her email replies in......”

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Nov 08,2024
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By: 'Omar Nabil Younis'
Nov 08,2024
6 people found
this helpful
Lubica, was efficient in her email replies in resolving the matter....
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“The process and checks were so simple. I just......”

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Nov 08,2024
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Laura
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Torren
By: 'Christopher'
Nov 08,2024
0 people found
this helpful
The process and checks were so simple. I just had to give the basic information. Expectations were really transparent. My lettings agent, Laura Hilton, was superb in communicating and following up any concerns I had regarding the apartment. It was a pleasure corresponding with them. ...
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“You did an outstanding job throughout the ent......”

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Nov 05,2024
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Greta
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Torren
By: 'Prabodya'
Nov 05,2024
0 people found
this helpful
You did an outstanding job throughout the entire rental process, demonstrating professionalism and attention to detail at every step. From our initial discussions to the final paperwork, you made everything smooth and efficient, ensuring that all my questions were answered and my concerns addressed. Your ...
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“Quick refund...”

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Oct 25,2024
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By: 'Vishal'
Oct 25,2024
0 people found
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Thanks to urban evolution's accounts team for quickly refunding the holding deposit...
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“Greta has been great in helping me secure my ......”

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Oct 18,2024
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Greta
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Torren
By: 'Tenant'
Oct 18,2024
0 people found
this helpful
Greta has been great in helping me secure my place as soon as possible. I was in a real hurry to move in and she made haste preparations for me to do so. Everything went smoothly. Thank you...
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“Overall great...”

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Oct 11,2024
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Laura
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Torren
By: 'Michelle'
Oct 11,2024
0 people found
this helpful
Laura was efficient and reassuring when I had concerns regarding my tenancy. All the paperwork was done in a timely manner and she reassured me when I had doubts regarding my tenancy length, extensions, etc....
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“Laura helps with the whole process and she wa......”

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Oct 09,2024
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Laura
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Torren
By: 'ben'
Oct 09,2024
0 people found
this helpful
Laura helps with the whole process and she was amazing. Answered all my questions and her replies were very fast and informative. She made the whole process a lot easier....
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“Good team...”

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Oct 07,2024
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Sharon
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Torren
By: 'Johann Grunauer'
Oct 07,2024
0 people found
this helpful
Sharon help us to move quicker into the accomodation by providing quick answers....
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“Staff at this apartment are very helpful & fr......”

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Oct 03,2024
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Greta
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Torren
By: 'Elang'
Oct 03,2024
0 people found
this helpful
Staff at this apartment are very helpful & friendly. Karen always made sure if I had any issues they were sorted and she is just a lovely and kind lady. The building is safe and always clean, parcel collection was easy and convinient and never really ...
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“honestly have no faults whatsoever!i've live......”

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Sep 12,2024
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Greta
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Chloe
By: 'Jennifer'
Sep 12,2024
0 people found
this helpful
honestly have no faults whatsoever! i've lived here the past 12 months and have had the best experience. if something needed fixed, it was done almost right away through the app and was super easy....
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“Easy move in...”

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Sep 10,2024
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Laura
By: 'Raabiah'
Sep 10,2024
0 people found
this helpful
I had a relatively easy move in and Laura Hilton was incredibly helpful. My only caveat was that the lettings team are quite hard to get through too be it through phone or email, the response rate is very slow....
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“Laura has been so quick and kind throughout o......”

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Sep 10,2024
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Laura
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Torren
By: 'Lauren'
Sep 10,2024
0 people found
this helpful
Laura has been so quick and kind throughout our move...
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“I found urban evolution to be very helpful an......”

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Sep 09,2024
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Laura
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Torren
By: 'Holly'
Sep 09,2024
0 people found
this helpful
I found urban evolution to be very helpful and professional, and Laura was very helpful in walking me through the process....
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“Libby M has been very useful and fast with he......”

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Sep 06,2024
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Libby
By: 'Byan'
Sep 06,2024
0 people found
this helpful
Libby M has been very useful and fast with her replies. Helped with all enquiries and helped me secure the room easily and quickly....
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“Really helpful and friendly. Sometimes need a......”

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Sep 06,2024
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Laura
By: 'Y'
Sep 06,2024
0 people found
this helpful
Really helpful and friendly. Sometimes need a few emails before getting back to you. Overall a good experience!...
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“Things went smoothly and the staff members we......”

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Sep 05,2024
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Laura
By: 'Laure'
Sep 05,2024
0 people found
this helpful
Things went smoothly and the staff members were very helpful throughout the whole process...
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“Hello I am Aarti from Uniacco and I want to t......”

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Aug 29,2024
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Darnell
By: 'Aarti'
Aug 29,2024
0 people found
this helpful
Hello I am Aarti from Uniacco and I want to take a moment to acknowledge Darnell from Urban Evolution for his exceptional assistance. Darnell has gone above and beyond in helping me with a group booking. Throughout the entire process, he has been incredibly responsive ...
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“Laura’s been wonderful...”

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Aug 28,2024
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Laura
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Torren
By: 'Chan'
Aug 28,2024
0 people found
this helpful
Laura H made the application & move in process very smooth. She made sure to keep me up to date with every stage of the process, which put me at ease. Thank you so much Laura!...
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“Account issues...”

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Aug 28,2024
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By: 'Lucinda'
Aug 28,2024
0 people found
this helpful
I have had several issues with my account and have been bounced around various departments until Lubica answered my email. Her response to my questions was fast and efficient. She sorted out every issue in a totally professional, helpful manner. Exactly what you want from ...
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“Very professional company . Alex was so frien......”

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Aug 28,2024
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Alexandra
By: 'Lynn Jones'
Aug 28,2024
0 people found
this helpful
Very professional company . Alex was so friendly, helpful and knowledgeable. Would recommend ....
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“Very helpful team. Alexandra responds promptl......”

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Aug 27,2024
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Alexandra
By: 'TP'
Aug 27,2024
0 people found
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Very helpful team. Alexandra responds promptly and with the best assistance always....
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“Excellent Service and Communication...”

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Aug 27,2024
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Alexandra
By: 'JM'
Aug 27,2024
0 people found
this helpful
Alexandra is a class act in sales! She provides excellent customer service and her diligent communication is very much appreciated!...
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“Dear Joshua,I wanted to take a moment to ex......”

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Aug 26,2024
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Joshua
By: 'Saurabh'
Aug 26,2024
0 people found
this helpful
Dear Joshua, I wanted to take a moment to express my deepest gratitude for all your help and support throughout this application process. Your assistance has been invaluable, and I truly appreciate everything you've done for me. Specifically, I want to thank you for: 1. Answering ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:27 PM 05/03/2024 by allAgents

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Branch - Liverpool, L3

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