100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 02,2023
Apr 02,2023
1
people found
this helpful
this helpful
TL;DR: Assume Williams of Petersfield will try to screw you, so prepare and act accordingly.
Pro-tip for anyone renting with this outfit: If you plan on doing a full clean of the place before moving out, DO NOT PAY YOUR LAST TWO MONTHS' RENT! They WILL try to rob you of as much of your deposit as they can, regardless of the state of the dwelling. I left the place absolutely spotless but they attempted to scam me out of almost 200 G.B.P. I can only imagine they're in cahoots with their "cleaning service."
Full story:
* The initial omens were not good. A humorless, charmless, officious woman, with zero customer service nous, upbraided me for having scheduled a bed delivery for the first day of my tenancy, hence requiring the keys as early in the day as possible so as not to miss said delivery. I countered that my tenancy actually began at midnight so I could insist on the keys being handed over to me then but that went right over her head.
* At move-in, I found the place had a dirty carpet, mold under the washing machine's seal's flap, food crumbs on the refrigerator seal, water streaks on bathroom tiles, disgustingly filthy range hood filter, caked-in dust on the curtain rails, etc. That is Williams of Petersfield's understanding of "professional standard" of cleanliness.
* Upon the expiry of my initial one-year lease, I was paying rent on a quarterly rolling basis. In August of 2021 I told them I would let them know within the first week or two of September if I would be staying for another year or if I would be leaving the country and vacating the premises through the year's end. They decided to serve on me an evacuation notice instead, thus forcing my hand and potentially leaving me having to scramble to find somewhere to live, even if only for a month or two before I was potentially going to leave the country (which I ended up doing).
* Having clocked them for the scumbags they are, I decided to not pay the last month's rent but have them take it from the deposit. Foolishly, however, I cleaned the place, leaving it in infinitely better state than I received it in. In hindsight, I wish I hadn't have.
* The check-out inventory found multiple instances of "some light clean needed." Because of course it did. You're never going to win on that one. They tried to ding me for 180 G.B.P. for the general clean + carpet clean (more than the remaining deposit balance).
* They completely stonewalled my emails and ignored my attempts at reasoning. I raised a dispute with MyDeposits, which took five months and ultimately ruled against WIlliams of Petersfield on most counts.
These people are sleazeballs. They treat you like a number. If you know what's good for you, you'll return the favor.
Pro-tip for anyone renting with this outfit: If you plan on doing a full clean of the place before moving out, DO NOT PAY YOUR LAST TWO MONTHS' RENT! They WILL try to rob you of as much of your deposit as they can, regardless of the state of the dwelling. I left the place absolutely spotless but they attempted to scam me out of almost 200 G.B.P. I can only imagine they're in cahoots with their "cleaning service."
Full story:
* The initial omens were not good. A humorless, charmless, officious woman, with zero customer service nous, upbraided me for having scheduled a bed delivery for the first day of my tenancy, hence requiring the keys as early in the day as possible so as not to miss said delivery. I countered that my tenancy actually began at midnight so I could insist on the keys being handed over to me then but that went right over her head.
* At move-in, I found the place had a dirty carpet, mold under the washing machine's seal's flap, food crumbs on the refrigerator seal, water streaks on bathroom tiles, disgustingly filthy range hood filter, caked-in dust on the curtain rails, etc. That is Williams of Petersfield's understanding of "professional standard" of cleanliness.
* Upon the expiry of my initial one-year lease, I was paying rent on a quarterly rolling basis. In August of 2021 I told them I would let them know within the first week or two of September if I would be staying for another year or if I would be leaving the country and vacating the premises through the year's end. They decided to serve on me an evacuation notice instead, thus forcing my hand and potentially leaving me having to scramble to find somewhere to live, even if only for a month or two before I was potentially going to leave the country (which I ended up doing).
* Having clocked them for the scumbags they are, I decided to not pay the last month's rent but have them take it from the deposit. Foolishly, however, I cleaned the place, leaving it in infinitely better state than I received it in. In hindsight, I wish I hadn't have.
* The check-out inventory found multiple instances of "some light clean needed." Because of course it did. You're never going to win on that one. They tried to ding me for 180 G.B.P. for the general clean + carpet clean (more than the remaining deposit balance).
* They completely stonewalled my emails and ignored my attempts at reasoning. I raised a dispute with MyDeposits, which took five months and ultimately ruled against WIlliams of Petersfield on most counts.
These people are sleazeballs. They treat you like a number. If you know what's good for you, you'll return the favor.
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Latest Reviews
2nd Apr 2023
reviewed by 'Mike'
24th Jan 2018
reviewed by 'Jimmy'
10th Aug 2016
reviewed by 'Perry'
Opening Hours
Address
Williams of Petersfield
6-8 College Street
Petersfield
Hampshire
GU31 4AD
01730 233333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £370,000 | £965,000 |
| Lettings | 0% | 0% | £1,100 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 1 | 0 | 0 | 1 |
Areas covered
- GU31
- GU33
- GU32
- PO8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 02,2023
Apr 02,2023
1
people found
this helpful
this helpful
TL;DR: Assume Williams of Petersfield will try to screw you, so prepare and act accordingly.
Pro-tip for anyone renting with this outfit: If you plan on doing a full clean of the place before moving out, DO NOT PAY YOUR LAST TWO MONTHS' RENT! ...
read full review
read full review
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Jan 24,2018
Jan 24,2018
3
people found
this helpful
this helpful
I'm very disappointed and not happy at all with the service given and the poor lack off respect for letting customers I would never use this company...
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Comment on agent fees
Bad did not tell the truth
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Jun 30,2017
Jun 30,2017
1
people found
this helpful
this helpful
After a promising start a disappointing experience, breakdown of service to the customer and lack of interest, started with Partner then passed to less experienced associate who was not confident showing the property....
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Comment on agent fees
Standard - no advertising apart from Online.
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Aug 22, 2017
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(1)
We are surprised to read this review as we have not sold a property at this specific price within this postcode in the last 6 months.
I should also like to point out that we do not employ Partners or Associates so perhaps you have us confused with another agent in the town.
If you believe this to be incorrect please feel free to get in touch with us directly and we will be happy to discuss the matter further. ...
Aug 10,2016
Aug 10,2016
0
people found
this helpful
this helpful
Moving home EVEN for an estate agent long in the tooth can still prove interesting and still provide for amusement at dinner parties with the stories of the hell we go through at such an emotionally draining time of our lives. Hence when at our ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:42 AM 11/08/2016 by Andy Woodcraft
