0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 21,2023
Mar 21,2023
0
people found
this helpful
this helpful
If I could give zero, I would.
Contacted them 2 weeks ago to ask for a probate valuation after our mum passed away. We were told they could not do a desktop valuation. It would need to be an appointment at the property. My sister explained that although she was the executor, it would be me attending the appointment as I lived closer, although none of us are local. Appointment initially arranged for last Tuesday, but we were asked to rearrange due to staff sickness. Rearranged for 11am today instead. Reminder text received at 9am to confirm appointment. They then sent a text to my sister asking her to call them regarding the valuation even though they knew it was me attending the appointment so they could have texted or rang me. My sister was at work, so she sent the message on to me. I rang them to be told they have done a desktop valuation as its only for probate. I've taken a day off work and driven for more than an hour after rearranging my life after they cancelled last week's appointment to be told it was all completely unnecessary. I'm incredibly upset that we've been treated this way at a really difficult time for our family. Its safe to say that we won't be using them to sell the property after this. I just hope they treat other grieving families better than us.
Contacted them 2 weeks ago to ask for a probate valuation after our mum passed away. We were told they could not do a desktop valuation. It would need to be an appointment at the property. My sister explained that although she was the executor, it would be me attending the appointment as I lived closer, although none of us are local. Appointment initially arranged for last Tuesday, but we were asked to rearrange due to staff sickness. Rearranged for 11am today instead. Reminder text received at 9am to confirm appointment. They then sent a text to my sister asking her to call them regarding the valuation even though they knew it was me attending the appointment so they could have texted or rang me. My sister was at work, so she sent the message on to me. I rang them to be told they have done a desktop valuation as its only for probate. I've taken a day off work and driven for more than an hour after rearranging my life after they cancelled last week's appointment to be told it was all completely unnecessary. I'm incredibly upset that we've been treated this way at a really difficult time for our family. Its safe to say that we won't be using them to sell the property after this. I just hope they treat other grieving families better than us.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
21st Mar 2023
reviewed by 'Fiona Byrne'
9th Oct 2017
reviewed by 'Dean'
16th Dec 2014
reviewed by 'dissapointed'
3rd Oct 2014
reviewed by 'Mrs'
Opening Hours
Address
Entwistle Green
86 Coronation Road
Crosby,Liverpool
Merseyside
L23 5RH
0151 268 6011
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 21,2023
Mar 21,2023
0
people found
this helpful
this helpful
If I could give zero, I would.
Contacted them 2 weeks ago to ask for a probate valuation after our mum passed away. We were told they could not do a desktop valuation. It would need to be an appointment at the property. My sister explained ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2017
Oct 09,2017
3
people found
this helpful
this helpful
Had the worse experience with Entwistle.
All this company is bothered about is hitting their bonus's.
We made an offer 15k below asking price and 2 days later we still hasn't heard back from entwistle. We went in and was told he had received offers above ...
read full review
read full review
Comment on agent fees
The vender we wanted to buy off had payed for a premium listing. Do not know of their prices.
Was this helpful?
Yes
Yes
Jul 27, 2018
View all comments
(1)
a total waste of air these people
cowboys is an insult to gun slingers
all they want you to do is buy their services through their mortgage advisor steer very clear ...
Dec 16,2014
Dec 16,2014
6
people found
this helpful
this helpful
Having been told of a offer accepted on a property, on entwistles advice to get a mortgage in place asap which i did whithout delay [2days] I was told the property was proceeding and to organise a survey [£400] I was told that the seller was ...
read full review
read full review
What agent could do to change your mind?
By standing up and being truthfulAttached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 07, 2017
View all comments
(1)
They pulled the same stunt with us. Told us once we had a survey booked the house would be taken off the market. When the survey was in progress they called me saying a cash buyer had just come in and bid 7k more than us and if we wanted to continue then we would have to match. We later found out there was no cash buyer and he had only received interest off someone who hadn't even sold their house. ...
Oct 03,2014
Oct 03,2014
8
people found
this helpful
this helpful
Terrible lack of communication. The agent actually emailed me a link of the house that we were meant to be buying stating that is was "new to the market". This was when we were days away from completing. Apparently it was to "shake us up ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
