Hornchurch, RM11
4.9/5, 106 reviews
94% recommended
94% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
96% lettings fee satisfaction
Beresfords Group

“Beresford were able to secure us a tenant ver......”

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Mar 08,2023
Minithumbup
By: 'AARON CANLAS'
Mar 08,2023
0 people found
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Beresford were able to secure us a tenant very quickly, and were very active with keeping us updated throughout the vetting process!
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By: Christopher Dutton
Apr 17, 2023
Aaron

Thank you for your review. It is great to read that tenants were found quickly and you were kept updated during the referencing process.

The team will be thrilled with your 5* rating.

Christopher Dutton
Area Director
Residential Lettings

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Latest Reviews

View all Reviews 106
16th Dec 2024
reviewed by 'John'
“I am pleased with the service I have receivedfrom the Beresford staff.in all respects of thesale....”
25th Nov 2024
reviewed by 'Glenn Surridge'
“All the staff at Beresfords Hornchurch have been so helpful and professional throughout this process . A special mention to Michaela ......”
7th Nov 2024
reviewed by 'Mr & Mrs Durrance'
“Michaela and Scott from the Hornchurch branch have enabled us to move to our dream home. They understood our situation ......”
30th Oct 2024
reviewed by 'Fran Arjona'
“I had a fantastic experience with Beresfords, especially thanks to Michaela. From start to finish, Michaela was professional, attentive, and ......”
18th Oct 2024
reviewed by 'Paul'
“Excellent service, I was kept informed throughout the process and always given helpful advice and suggestions....”
23rd Sep 2024
reviewed by 'Jacquie'
“Scott leads a wonderful team. They were extremely kind, following my Dad's death, and they handled the sale with kindness ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Address

Beresfords
135 High Street
Hornchurch
Essex
RM11 3YJ
sell: 01708 474 034 lett: 01708 470 222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £210,000 £111,000,000
Lettings 93% 96% £850 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 8 1 51 0 19 2 7 3
Areas covered
  • RM11
  • RM11 1
  • RM11 2
  • RM11 3
  • RM12 4
  • RM12 5
  • RM12 6
  • RM13 7
  • RM13 8
  • RM13 9
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Sale of property...”

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Dec 16,2024
Minithumbup
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Michaela
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Michaela
By: 'John'
Dec 16,2024
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I am pleased with the service I have received from the Beresford staff.in all respects of the sale....
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“All the staff at Beresfords Hornchurch have b......”

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Nov 25,2024
Minithumbup
By: 'Glenn Surridge'
Nov 25,2024
0 people found
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All the staff at Beresfords Hornchurch have been so helpful and professional throughout this process . A special mention to Michaela who initially viewed the property and gave me a clear and honest indication of how she thought the sale would progress and everything she advised ...
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“Michaela and Scott from the Hornchurch branch......”

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Nov 07,2024
Minithumbup
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Michaela
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Scott
By: 'Mr & Mrs Durrance'
Nov 07,2024
0 people found
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Michaela and Scott from the Hornchurch branch have enabled us to move to our dream home. They understood our situation in needing to sell our home fast so we could secure our forever home. They showed compassion, were efficient, professional in all aspects of our ...
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“Truly cares about their clients...”

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Oct 30,2024
Minithumbup
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Michaela
By: 'Fran Arjona'
Oct 30,2024
0 people found
this helpful
I had a fantastic experience with Beresfords, especially thanks to Michaela. From start to finish, Michaela was professional, attentive, and genuinely cared about my needs. They guided me through every step, always available to answer questions and offer reliable advice. I felt supported throughout the ...
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“Excellent service...”

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Oct 18,2024
Minithumbup
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Ellie
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Michaela
By: 'Paul'
Oct 18,2024
0 people found
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Excellent service, I was kept informed throughout the process and always given helpful advice and suggestions....
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“A wonderful team, extremely efficient....”

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Sep 23,2024
Minithumbup
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Scott
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Ellie
By: 'Jacquie'
Sep 23,2024
0 people found
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Scott leads a wonderful team. They were extremely kind, following my Dad's death, and they handled the sale with kindness and efficiency throughout the process. I've only been able to tag Scott and Ellie but Michaela was awesome too. I trusted all of them from ...
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“I would highly recommend Michaela....”

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Aug 28,2024
Minithumbup
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Michaela
By: 'Varsha'
Aug 28,2024
0 people found
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I would highly recommend Michaela. Quick responses. She is very helpful and friendly....
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By: Alison Horsley
Aug 28, 2024
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Hi Varsha, Thank you for taking the time to post your 5 star award and recommendation for Michaela who is based at our Hornchurch office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“I have purchased my 1st property thru Beresfo......”

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Aug 21,2024
Minithumbup
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Ellie
By: 'Vishal'
Aug 21,2024
0 people found
this helpful
I have purchased my 1st property thru Beresfords and i am very pleased and happy with the way they operate and handle customer satisfaction, very prompt, polite and helpfull, specially my agents Ms Ellie she was so professional at every stage untill completion, she made ...
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By: Alison Horsley
Aug 28, 2024
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Hi Vishal, Many thanks for your 5 star award and kind comments for the team at our Hornchurch office and in particular Ellie, your main point of contact. The team are all focused on providing the best possible customer service, from the first point of contact through to exchange and completion. They will be pleased to hear you were impressed and will look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“House sale...”

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Aug 20,2024
Minithumbup
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Ellie
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Michaela
By: 'Angela'
Aug 20,2024
0 people found
this helpful
The staff at Beresfords were helpful and kept me up to date with viewings and the sale progress. The house was on the market for longer than expected and sadly did not reach the recommended value by Beresfords....
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By: Alison Horsley
Aug 29, 2024
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Many thanks Angela for your 4 star review for the team based at our office in Hornchurch. I am pleased to hear they communicated well with you throughout the sale of the property. Please note, whilst the team will be focused upon achieving the best possible price for a property, it will always depend on what a person is prepared to pay. We appreciate you sharing your experience and hope we can be of further assistance in the future. Alison Horsley. Customer Service Manager ...

“Excellent service, no hassle from start to fi......”

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Aug 16,2024
Minithumbup
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Michaela
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Ellie
By: 'Christine Smith'
Aug 16,2024
0 people found
this helpful
Excellent service, no hassle from start to finish, quick house sale....
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“Jack Williams purchase assistance...”

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May 07,2024
Minithumbup
By: 'Ben Stephenson'
May 07,2024
0 people found
this helpful
Jack Williams has been dealing with the purchase of my girlfriend and I’s first home and he has been brilliant. He has always answered my calls (or got back to me quickly if he wasn’t around), he provides regular weekly updates which really ...
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“Excellent service from both Scott and Michael......”

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Apr 10,2024
Minithumbup
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Michaela
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Scott
By: 'Belmont Road property sale'
Apr 10,2024
0 people found
this helpful
Excellent service from both Scott and Michaela to secure the sale of our home. Continued updates throughout and being on hand to answer any questions during the process....
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“Excellent service received by Michaela and th......”

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Apr 08,2024
Minithumbup
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Michaela
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Scott
By: 'RA'
Apr 08,2024
0 people found
this helpful
Excellent service received by Michaela and the whole of the team. Correct advice on market value by Scott ensured my property was priced competitively and generated plenty of interest. Got a buyer very quickly though unfortunately they pulled out as we neared exchange of contracts. ...
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“Thank you Michaela!...”

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Apr 02,2024
Minithumbup
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Michaela
By: 'Megan'
Apr 02,2024
0 people found
this helpful
We cannot thank Michaela enough for all her help with this process! Super knowledgeable, helpful and reliable every step of the way. She kept us in the loop from start to finish and was always at the end of the phone when we needed her. 5 ...
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“Positive Feedback....”

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Mar 19,2024
Minithumbup
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Michaela
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Scott
By: 'Dominic'
Mar 19,2024
0 people found
this helpful
Firs time, best agent ever, from Reece to Michaela and Scott. We couldn't have asked for more. Everything that embodies professionalism is what they have....
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“Great team, did all the viewings, would defin......”

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Oct 25,2023
Minithumbup
By: 'Debbie'
Oct 25,2023
0 people found
this helpful
Great team, did all the viewings, would definitely use them again...
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“We’ll deserved 5* for Karen,Amy and Holly...”

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Oct 24,2023
Minithumbup
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Amy
By: 'SA'
Oct 24,2023
3 people found
this helpful
We’ll deserved 5* for Karen,Amy and Holly for smooth start of tenancy especially for Karen Much appreciated...
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By: Christopher Dutton, MARLA - Area Director - Reside
Nov 22, 2023
View all comments (1)
Thank you for your 5-star rating and kind words in regards to your recent experience with our lettings team at Hornchurch, but especially Karen, Amy and Holly. We look forward to working with you again in the future. ...

“Very helpful throughout the process of rentin......”

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Sep 05,2023
Minithumbup
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Charlie
By: 'Stephen'
Sep 05,2023
2 people found
this helpful
Very helpful throughout the process of renting a property ,good communication via email and calls to complete the completion of a new home...
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By: Christopher Dutton, MARLA - Area Director - Reside
Sep 22, 2023
View all comments (1)
I greatly appreciate your feedback and was pleased to hear that you found our team helpful and that they maintained good communication throughout the process. We wish you all the best in your new home. ...

“Trouble free let and helpful friendly staff. ......”

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Aug 03,2023
Minithumbup
By: 'Naomi Evans'
Aug 03,2023
0 people found
this helpful
Trouble free let and helpful friendly staff. Would not hesitate to use in the future....
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By: Christopher Dutton, MARLA - Area Director - Reside
Sep 22, 2023
View all comments (1)
Thank you for your recent review and 5-star rating. I was delighted to read about your trouble-free experience with your team and we are grateful for your kind words regarding our helpful and friendly staff. We look forward to assisting you again in the future. ...

“Emailed message to Karen, Manager at Upminste......”

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Jul 12,2023
Minithumbup
By: 'Susan'
Jul 12,2023
0 people found
this helpful
Emailed message to Karen, Manager at Upminster Lettings, for tenant re maintenance issue. Prompt response received. While writing, I have found Karen and her team have dealt with my queries in the past very efficiently....
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By: Christopher Dutton MARLA, - Area Director - Beresf
Jul 28, 2023
View all comments (1)
Susan, Thank you for your recent review regarding the service you received from our lettings team at Hornchurch. It is great to read that when an issue did arise it was dealt with promptly and efficiently. We hope to continue our good business relationship going forward. ...

“Professional and very helpful. Karen and Jord......”

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Jul 08,2023
Minithumbup
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Jordan
By: 'Demetriou'
Jul 08,2023
0 people found
this helpful
Professional and very helpful. Karen and Jordan have always provided a first class service...
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By: Christopher Dutton MARLA, - Area Director - Beresf
Jul 28, 2023
View all comments (1)
Demetriou, I wanted to thank you for leaving such a positive review in regards to your recent dealings with our team at Hornchurch lettings. It is great to read that you have received a first class service and our team members have been both professional and helpful. We look forward to continuing to work with you in the future. ...

“Very satisfied with the excellent advice offe......”

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Jul 07,2023
Minithumbup
By: 'Michael'
Jul 07,2023
0 people found
this helpful
Very satisfied with the excellent advice offered, and the friendly and professional service provided during the sale process....
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“Peter and all the Beresfords team have been p......”

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Jul 07,2023
Minithumbup
By: 'Andy'
Jul 07,2023
0 people found
this helpful
Peter and all the Beresfords team have been polite professional and extremely helpful thank you would recommend...
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“Staff efficient answered questions promptly. ......”

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Jun 26,2023
Minithumbup
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Scott
By: 'Mr'
Jun 26,2023
0 people found
this helpful
Staff efficient answered questions promptly. Any issues were dealt with promptly. Beresfords can not be held responsible for people who feel the need to make things awkward. When they happened they dealt with it efficiently...
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“Highly impressed...”

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Jun 23,2023
Minithumbup
By: 'Jane Tarrago'
Jun 23,2023
0 people found
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I would like to commend Ben Roscoe at Beresfords in Hornchurch for his constant support, empathy, professionalism and hard work during a stressful period. Thanks to Pete too. I would have no hesitation in recommending Beresfords to anyone. Thankyou....
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“Ben was an absolute professional...”

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Jun 21,2023
Minithumbup
By: 'Margory'
Jun 21,2023
1 people found
this helpful
Ben was an absolute professional, extremely knowledgeable, totally informative and extremely patient, with friendly,but experienced advice....
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“Scott and Ben were both very helpful and made......”

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Jun 17,2023
Minithumbup
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Scott
By: 'Lyn'
Jun 17,2023
0 people found
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Scott and Ben were both very helpful and made my moving process a smooth one!...
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“Excellent Service...”

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Jun 15,2023
Minithumbup
By: 'Rustam'
Jun 15,2023
0 people found
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My experience with the Beresfords team was excellent. Peter was always available, friendly and helpful! He constantly keep me updated and made sure the process was as smooth as possible. Top agent! I look forward to working with Peter and the Beresfords team again....
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“Excellent support and service throughout our ......”

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Jun 08,2023
Minithumbup
By: 'Jain'
Jun 08,2023
0 people found
this helpful
Excellent support and service throughout our house moving process , easy to get through to speak to agent from the start. Quick reply to emails . Fantastic service from the branch manager, Ben and Peter, property consultant throughout the process of viewing arrangements, confirmation of offer, exchange ...
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“Particularly impressed with how helpful Peter......”

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Jun 06,2023
Minithumbup
By: 'John Walker'
Jun 06,2023
0 people found
this helpful
Particularly impressed with how helpful Peter Spencer is. Always returned calls and was genuinely wanting to help....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 9:39 AM 08/08/2017 by allAgents

Awards won by Beresfords, Hornchurch RM11 3YJ



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Branch - Hornchurch, RM11

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