100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 18,2013
Mar 18,2013
4
people found
this helpful
this helpful
This property was in such a bad state me an my husband to cancel our tenancy at greenslade road right away,
Due to several flaws with the flat, heating lack ( 1 radiator in the whole flat), single glazed flat so it was freezing when we complained on the first night we where told to us an electric heater provided that was hidden in the wardrobe in the bed room, bathroom / toilet facilities so dirty no shower provided, kitchen units filled with damp and mold in every cup board, damp in the sealing and also the strong overpowering smell of Cannabis smoke and cigarette . all of this flaws had been figured out on the same day we moved in on the Saturday evening. My husband bless him stayed up till 2am trying to clean an spray the the flat. only to find all off our bed cover an pillow all smell of this cannabis. To make matters worse the electric went out in the flat so we we in darkness from 10.15pm at night.we then decided that is flat was not for us and moved our thing home in a cab.
monday morning was when we spoke to Jason the agent ask for all our monies back,
Jason rudely sad to my husband "Look what did i say to you" you only get back your deposit money". Jason did not even give my husband or me contracts or tenancy agreements, and he expects us to know of head what the terms are.
Finally after this whole 2 days disaster we did not get our full monies back only 1,662 pounds after we had had paid Two thousand and Fifty pounds. It also took them 8 days of which we did not chase up they would had not paid us back till 11 days later. To make matter s worse speaking to the branch manager Jorden Hagger I was so upset he said that as a company they have done nothing wrong, he was so rude to me and my husband.
Please if you want to be treated well don't go there. kevin is the only staff member who seems to know something how to treat paying customer with respect.
Due to several flaws with the flat, heating lack ( 1 radiator in the whole flat), single glazed flat so it was freezing when we complained on the first night we where told to us an electric heater provided that was hidden in the wardrobe in the bed room, bathroom / toilet facilities so dirty no shower provided, kitchen units filled with damp and mold in every cup board, damp in the sealing and also the strong overpowering smell of Cannabis smoke and cigarette . all of this flaws had been figured out on the same day we moved in on the Saturday evening. My husband bless him stayed up till 2am trying to clean an spray the the flat. only to find all off our bed cover an pillow all smell of this cannabis. To make matters worse the electric went out in the flat so we we in darkness from 10.15pm at night.we then decided that is flat was not for us and moved our thing home in a cab.
monday morning was when we spoke to Jason the agent ask for all our monies back,
Jason rudely sad to my husband "Look what did i say to you" you only get back your deposit money". Jason did not even give my husband or me contracts or tenancy agreements, and he expects us to know of head what the terms are.
Finally after this whole 2 days disaster we did not get our full monies back only 1,662 pounds after we had had paid Two thousand and Fifty pounds. It also took them 8 days of which we did not chase up they would had not paid us back till 11 days later. To make matter s worse speaking to the branch manager Jorden Hagger I was so upset he said that as a company they have done nothing wrong, he was so rude to me and my husband.
Please if you want to be treated well don't go there. kevin is the only staff member who seems to know something how to treat paying customer with respect.
What agent could do to change your mind?
A disorganized, Dishonest , not trust worthy, rude ad very disrespectfulAttached Filesnbsp;
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Latest Reviews
22nd Jun 2021
reviewed by 'EG'
13th Jan 2021
reviewed by 'Tracey'
25th Nov 2020
reviewed by 'Ashura'
24th Nov 2020
reviewed by 'Petar'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £1,250 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
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Jun 22,2021
Jun 22,2021
1
people found
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this helpful
Really terrible service from Salma Khamfar she didn't pick up the phone for two weeks ignore my email messages and then she said the flat is gone because she can't call me but she didn't even call once and make fun of me and my ...
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Jan 13,2021
Jan 13,2021
1
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this helpful
Absolutely rude, couldn't even come to the door just sat there giving bad looks, and looking down, common curtesy training is very much needed, I will never use this company again?...
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Nov 25,2020
Nov 25,2020
0
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The staff were very professional and offered you unbiased advise. Salma was very helpful in explaining the hall process. She was very friendly and courteous and professional....
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Nov 24,2020
Nov 24,2020
0
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I had really nice experience with the letting team finding a tenant for my apartment in a days . So happy with their service and use it them next time when I need it....
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Mar 01,2020
Mar 01,2020
0
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We have contacted Bairstow for letting our Barking flat and very happy with their dedicated effort and customer focus. We have always found Matthew very friendly and dedicated. he explained us everything in details and did lot of efforts in marketing and finalizing tenants. It ...
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Dec 11,2019
Dec 11,2019
1
people found
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this helpful
THE BEST AGENT EVER IN UNITED KINGDOM??
Friendly
Caring
Respect
Polite
Kindness
From day one we registered with them.
They don't denie their customers they're customers is their powerity and their houses is superb, when you talk about good agent in barking just go straight ...
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Apr 21,2017
Apr 21,2017
0
people found
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Matthew was extremely helpful and supportive through the process of finding our new home. His guidance made our move in day run very smoothly and we are very grateful to him and the team at Barking Bairstow Eves!...
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Comment on agent fees
Good - Very happy with the services received.
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Jul 27,2013
Jul 27,2013
3
people found
this helpful
this helpful
i have made a deal with this agency to rent a flat (furnished) , the agent alan explained that i have to pay 1 month deposit + 1 month rent in advance, also he insisted that i pay the holding deposit immediatly after the viewing when we got into ...
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Mar 18,2013
Mar 18,2013
4
people found
this helpful
this helpful
This property was in such a bad state me an my husband to cancel our tenancy at greenslade road right away,
Due to several flaws with the flat, heating lack ( 1 radiator in the whole flat), single glazed flat so it was freezing when we complained ...
read full review
read full review
What agent could do to change your mind?
A disorganized, Dishonest , not trust worthy, rude ad very disrespectfulAttached Filesnbsp;
Was this helpful?
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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