“Deposit not returned after almost 3 months of vacating property...”
1 Star Review
Feb 15,2023
By:
'Kylie Phillips'
Feb 15,2023
Branch: Kegworth, 4 Derby Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE11
Branch: Kegworth, 4 Derby Road
Lettings (as a Tenant)
Postcode: LE11
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LOUGHBOROUGH
I rented a property from newton fellowell in kegworth. I moved out on the 6th of December 2022 its now the 15th feb 2023 and still have not recieved any part of my deposit back. No explanation from the agency. I have contacted them numerous times to which they keep making excuses. It is coming up to three months now. The property was let out pretty much straight after we left (within a week). When we gave our notice of a month we were CONSTANTLY bombarded to allow viewings, I understand this is in the contract which was fine, however my mother was in hospital at the time and I had a dog at home which is a nervous dog. This was never taken into consideration either. Plus many repairs reported through the time of living at the address and these were never addressed. I've heard the new tenant is having exactly the same problems regarding repairs. If they are receiving money or agreeing a let they are brilliant, however not so much on carrying out maintenance or returning deposits
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