Feb 09,2023
Feb 09,2023
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I have to admit to a pretty low expectation of Estate Agents generally, however, James rather changed my opinion , proving to be always accessible, proactive, an excellent communicator and understanding of how stressful moving home is. I would not hesitate to use James again, but hope not to have to.
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Latest Reviews
8th Oct 2024
reviewed by 'Lee Amidon'
2nd Oct 2024
reviewed by 'Amy'
27th Sep 2024
reviewed by 'Ray'
20th Sep 2024
reviewed by 'Julie'
16th Sep 2024
reviewed by 'Angela & Peter'
Opening Hours
Address
The Agency UK
71 – 75 Shelton Street
Covent Garden,London
Greater London
WC2H 9JQ
02081 871 747
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 28 | 0 | 20 | 1 | 4 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 08,2024
Oct 08,2024
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James Taylor sold us the Flat of our dreams. We have had lots of experience with estate agents in the past, both selling and buying houses - but we have never had anyone as committed to both the seller and the buyer before. James went ...
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Oct 02,2024
Oct 02,2024
24
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James recently sold our property. Prior to this we had no experience of using an independent estate agent but we would definitely do it again (and if we were still in the area, we would always use James again). He was very professional from the ...
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Sep 27,2024
Sep 27,2024
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James Taylor at the Agency UK is professional and easy to do business with. He provides a great service and ensures we are kept informed throughout the process. I would highly recommend James over and above a high-street estate agent without a second thought....
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Oct 01, 2024
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Thank you Ray, your kind review is much appreciated. I'm pleased the sale went through by the required date in the end. The process is never easy but you were on the ball and proactive with your solicitor which, along with me pushing from my end, makes all the difference. Good luck in your new home, and with your plans to make it your own... ...
Sep 20,2024
Sep 20,2024
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Selling our Grade 2* listed flat was a long process due in no small part to the vagaries of the market but having the personal attention of James Taylor throughout with his patience, calmness and professional guidance made it so much easier than it might have ...
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Oct 01, 2024
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Thank you Julie, it was a marathon rather than a sprint this one having sadly been let down earlier in the process. I'm so pleased it all worked out in the end and hope it is not too long before you can move in and start work on your new home. Thanks, James. ...
Sep 16,2024
Sep 16,2024
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We have just had the pleasure of selling my parents’ home with James. Professional, polite, patient and very particular with detail. James was very caring in every way. He knows exactly when to speak and when not to. He is a very true, honest, kind ...
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Oct 01, 2024
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Thank you Ali, It was a pleasure working with you and your parents during the course of the sale of their property. I hope they are settling in well at their new home. All the best, James. ...
Sep 06,2024
Sep 06,2024
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James was professional, very efficient, an excellent communicator and kept us updated with all developments throughout the moving process. Would definitely recommend James to anyone looking to move house....
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Oct 01, 2024
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Thank you Alex. I very much enjoyed working with you both during your property purchase through me. I'm pleased it all came together and hope you enjoy many happy years in your new home. ...
Aug 03,2024
Aug 03,2024
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James Taylor was very professional and pleasant in our dealings with him in the purchase of our new property during a difficult and drawn out process due to the chain.
James was always available and ready to assist, particularly in liaising between all parties.
We ...
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Oct 01, 2024
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Thank you for your review Peter. I'm so pleased everyone was very patient and we got there in the end. I hope all is going well for you both in your new home. All the best, James. ...
Aug 03,2024
Aug 03,2024
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Excellent customer service from James Taylor. Would recommend 100%. From beginning to end James was available. Gave honest and truthful advice. Bungalow achieved the price we wanted and the price point James advised us of.
No hard sell, just honest ....
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Oct 01, 2024
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Thank you for your kind review Janet. It was a pleasure working with you and I'm glad we got the result you wanted. Thanks again, James. ...
Jun 02,2024
Jun 02,2024
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James dealt with the recent purchase of our new home in Chudleigh.
I have to say he was thoroughly professional from beginning to end.
My wife and I were very impressed at how the house had been initially marketed. To us, it stood out against ...
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Oct 01, 2024
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Thank your kind and comprehensive review Shaun. It was a pleasure working with you both and I look forward to seeing the results of all the improvements and changes you are making to your new home. ...
Apr 29,2024
Apr 29,2024
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I highly recommend James, he is just incredible at what he does! From start to finish it was such an amazing service. James is a super friendly, helpful and easy to work with guy and I will be using him for any other property's I ...
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Feb 21,2024
Feb 21,2024
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James was incredibly helpful throughout the buying process - going above and beyond his role....
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Oct 01, 2024
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Thank you for review Michelle. Enjoy your lovely apartment and those views :) ...
Jan 03,2024
Jan 03,2024
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James did a great job throughout our sale, from producing fabulous promotional materials to showing every potential purchaser personally around our house. He worked tirelessly to make sure our chain stayed in place, and his calm, positive and professionalism was really appreciated. We would highly ...
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Jan 04, 2024
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Thank you Alison for your kind words and taking the time to leave me a review. It was a pleasure to work with you both over recent months. I'm really pleased it all worked out and wish you many happy years in your new home. ...
Nov 29,2023
Nov 29,2023
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We used James to sell our cottage in Chudleigh and would highly recommend his service! James offers a bespoke 'not on the high street' type of service. He is very knowledgeable about estate agency and the housing market having worked for many years in the ...
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Dec 01, 2023
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Thank you Dawn for taking the time to leave a review. I really appreciate it. I hope all goes well and you have a great Christmas in your new home! ...
Nov 08,2023
Nov 08,2023
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James, an agent like no other, provided us with an outstanding, professional service from start to finish, always available and swiftly answering all our queries and concerns, reassuring and friendly. Trust him to secure the home of your dreams....
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Oct 17,2023
Oct 17,2023
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I can highly recommend James Taylor. From beginning to end he has been extremely efficient, always on hand to respond to any queries calmly & promptly. Courteous & polite at all times. In fact, I would say he went above and beyond. He ensure the smooth running ...
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Oct 18, 2023
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Thank you so much Vivinnie for your review and kind words. I'm really pleased that we got there in the end despite the various frustrations and hurdles along the way. Keeping the communication channels open between all involved is key, especially in the tricky current market. I really hope all goes well at the new home and you settle in soon. Best wishes, James. ...
Sep 27,2023
Sep 27,2023
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Fantastic, personalised service with excellent communication and skilful and understanding staff....
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Oct 02, 2023
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Thank you for taking the time to leave a review Victoria, it is very much appreciated. I hope you are settling in well to your new home and the village community. It is a lovely part of the world. Best wishes, James. ...
Sep 27,2023
Sep 27,2023
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James has been so helpful and professional and at no time did I feel out of touch. He was always available and incredibly helpful. I would certainly use him again and he really took the stress out of selling our house. He was able to ...
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Oct 02, 2023
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Thank you for your review Peter :) it was lovely working with you both. I hope all is going well for you in your new home and best wishes for the future... ...
Sep 16,2023
Sep 16,2023
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James was great to work with. He is highly professional, knowledgeable and we felt he was with us every step of the way.
We can’t recommend him highly enough and will certainly go to him again....
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Sep 18, 2023
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Thank you Amanda for your review. It has been a pleasure working with you both over the last few months and I am really pleased your sale has now gone through. Good luck with your onward purchase, I'd love to hear how you get on with them once you have moved in so do stay in touch. Best Wishes, James. ...
Jul 28,2023
Jul 28,2023
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We have just sold our house in Christow through James Taylor of The Agency UK and wish to recommend him most highly if anyone in the Teign Valley is planning to move.
Dealing solely and directly just with James from start to finish has made ...
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Sep 18, 2023
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Thank you so much Linda for your review. I'm pleased your sale and purchase went through without a hitch. I hope all is going well for you both in your new home now you have had a chance to settle in. Thanks again, James. ...
Jul 07,2023
Jul 07,2023
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We recently purchased our house that was marketed by James. James was fantastic from our first enquiry, to giving us the keys and welcoming us into our new home. There were a few bumps in the road during the conveyancing process but James was always ...
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Jul 12, 2023
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Wow! Thank you so much for your review Eliza & Paddy. It was great working with you both and I'm really pleased that you are now all moved in to your new home. It is a wonderful house and I am sure you will have many happy years there. Thanks again and all the best for the future, James. ...
“Some people just totally stand out with how competent they are and Andy Burns from The Agency UK is 100% one of them....”
Apr 04,2023
Apr 04,2023
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I've just bought my first house through Andy and have genuinely been blown away by how good he is at making the process as seamless as possible. As a FTB you hear horror stories about the whole process with solicitors etc. but Andy genuinely made ...
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Apr 03,2023
Apr 03,2023
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James provided an excellent service from start to finish. He dispels all the concerns related to estate agents right from the first meeting. He brings a wealth of experience, genuine interest in your situation, a fantastic network of other professionals (EPC, Photos, Conveyancing) and keeps ...
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Apr 19, 2023
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Thank you David & Julie, your review and kind words are very much appreciated. We certainly had a few twists and turns! I hope your onward purchase goes through quickly so that you can get settled into your new home as soon as possible. Thanks again, James. ...
Mar 27,2023
Mar 27,2023
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In January 2023 we bought a house in Chudleigh, Devon. James' role was as agent for the vendors, but in fact he acted very capably for all parties in the chain.
We contacted James during our search for a property. He assessed the type of house ...
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Apr 19, 2023
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Hi John, I really enjoyed helping your with your search, and I am so pleased that I was able to come up with a property that was suitable and that you liked. I'm glad that despite the couple of delays we got there in then end. I look forward to bumping into you soon Chudleigh and hearing how you are getting on. Thanks again, James. ...
Mar 12,2023
Mar 12,2023
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I would highly recommend James to anyone looking to sell their property. He was professional, friendly and knowledgable. From the first meeting I was impressed. The marketing photos and video taken by James were also outstanding and definitely lead to a quick sale for our ...
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Mar 24, 2023
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Thank you Cindy for your feedback. I really enjoyed working with you both and am pleased that despite everything that was thrown at us it all went through in the end. I wish you all the best in your new home, and I hope that Lex is enjoying the garden :) Thanks again, James. ...
Mar 07,2023
Mar 07,2023
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James’ expertise in the local property market was invaluable, and he was always available to answer our questions and provide guidance. His professionalism, dedication to his clients, and attention to detail made the process of selling our house a breeze. If you're looking for a ...
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Mar 08, 2023
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Thank you Leigh for your kind, generous review and recommendation, it is really very much appreciated. As with all house sales there were a few bumps along the way, but it all went through in a reasonable timescale in the end. Thanks again, James. ...
Mar 04,2023
Mar 04,2023
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James was the agent for a house I purchased and was brilliant all the way throughout. His communication was excellent, we were able to have open honest conversations about issues that arose throughout the sale, he helped to chase issues that occurred on my side ...
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Mar 08, 2023
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Thank you Laura, I really appreciate your review. I hope you are enjoying your new home and new location. It was an interesting one for sure but you were also instrumental in the whole thing going through thanks to your persistence at your end of things. Anyway, the right result in the end. Thanks again, James. ...
Feb 20,2023
Feb 20,2023
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We have just sold our home with the help of James. We couldn’t have done it without him. He was informative and gave us a very personalised experience throughout. We have had experience of estate agents before and can hand on heart say this ...
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Feb 23, 2023
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Hi Wendy, it was an absolute pleasure to help you both with your sale. Thank you so much for your lovely review. You have captured everything that I strive to do for my clients when selling their home. It makes the experience do much better, and less stressful for all involved - including me :-) I wish you both all the best for the future and hope to see you again at some stage. Thanks again, James. ...
Feb 09,2023
Feb 09,2023
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I have to admit to a pretty low expectation of Estate Agents generally, however, James rather changed my opinion , proving to be always accessible, proactive, an excellent communicator and understanding of how stressful moving home is. I would not hesitate to use James again, but ...
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Feb 09, 2023
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Thank you so much Mike for your review. I'm glad I was able to change your opinion on Estate Agents :)
In providing a one to one service to a smaller number of clients at a time I have a lot more time to put into each individual sale to ensure all involved get the best service possible which leads to a less stressful sale that is more likely to reach completion.
I haven't looked back since I moved away from the restraints of traditional High Street agency, and reviews like yours spur me on ...
Jan 25,2023
Jan 25,2023
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I have and will continue to recommend James at the Agency UK to sell & buy through. He knows his job inside and out, he actually works for the vendor to secure the best price and then is easy to contact to ensure the chain completes. ...
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Jan 26, 2023
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Thank you so much Karen for your review and continued support. I'm pleased the sale went to plan. Good luck with your onward purchase. ...
Nov 07,2022
Nov 07,2022
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James was very proactive and helpful in bringing not only his client's sale/my purchase to successful completion but also that of the others in my chain. He regularly contacted the other estate agent's/solicitors involved in the chain when others didn't in an attempt ...
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Nov 07, 2022
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Hi Julia, Thank you for taking the time to leave a me a review. Communication between all parties is definitely they key to a smooth sale, and the best result for all. In providing a one to one service and therefore dealing with the whole process personally I know what is going on at all times, so if a problem arises I know about it immediately and can advise the best way to overcome it. I wish you many years of happiness in your new home Julia. If I can be of any further assistance please do ge ...
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Best Estate Agent in WC2H 
In providing a one to one service to a smaller number of clients at a time I have a lot more time to put into each individual sale to ensure all involved get the best service possible which leads to a less stressful sale that is more likely to reach completion.
I haven't looked back since I moved away from the restraints of traditional High Street agency, and reviews like yours spur me on to continue to offer the best service possible.
Best of luck in your new home Mike. Thanks again for using me for your sale, James.