“We made an application to rent a house and after 2 ......”
1 Star Review
Jan 26,2023
By:
'JM'
Jan 26,2023
Branch: Bearwood, 127-128 Poplar Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: B67
Branch: Bearwood, 127-128 Poplar Road
Lettings (Prospective customer)
Postcode: B67
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We made an application to rent a house and after 2 weeks of trying to get through to them they told me that someone else had made an application that day which had been accepted, we were angry to say the least. However, they did provide details of another property but again we could never get through to them. We were eventually contacted to say that our application was approved and we had passed credit checks etc and we were all ready for signing of contracts only for us to be called 3 hours later to be told that they our application had been rejected. The whole process took over 5 weeks from start to finish! Complete and utterly waste of our time, they were unprofessional and the way the staff spoke to us was disgusting. To add insult to injury they refuse to refund our holding deposit and they keep changing the reason as to why they are keeping this.
Scam artists! Avoid at all costs if you want to avoid being ripped off and treated like crap!!
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