Gordon & Co
London, SW11
2.8/5, 25 reviews
44% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
70% lettings fee satisfaction

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“Useless Property management company. Avoid un......”

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Jan 23,2023
Minithumbdown
By: 'Victim12'
Jan 23,2023
1 people found
this helpful
Useless Property management company. Avoid unless you really have to. Take ages to help with problems, won't hesitate to steal your deposit either.
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Latest Reviews

View all Reviews 25
23rd Jan 2023
reviewed by 'Victim12'
“Useless Property management company. Avoid unless you really have to. Take ages to help with problems, won't hesitate to steal ......”
28th Jul 2022
reviewed by 'One The Elephant 1208'
“Avoid them unless you want to get ripped off.After moving out of one of their apartments on June 11th 2022, ......”
17th Nov 2021
reviewed by 'Yuliya'
“Really bad property management!Although the flat we rent is decent and in a good area, and although we pay ......”
6th Nov 2021
reviewed by 'Ioli Chatzoudi'
“Very bad communication where I needed to forward a message more than 4 times. At the end of the day, I ......”
7th Sep 2021
reviewed by 'Kd'
“Battersea branch. Horrible agent. Record EVERYTHING they tell you, take detailed videos of every corner of every room before or ......”
3rd Jun 2021
reviewed by 'John'
“Worst letting agency ever. Still waiting on my deposit over 2 weeks after tenancy has ended.I do not recommend it....”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Gordon & Co
200 Lavender Hill
Battersea,London
Greater London
SW11 1JA
020 7223 3100

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 70% £365 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 7 14 1 0 1 0 0 0
Areas covered
  • SW11
  • SW19
  • SW9
  • SW2
  • SW4
  • SW6
  • SW8
  • SW12
  • SW15
  • SW17
  • SW18
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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“Useless Property management company. Avoid un......”

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Jan 23,2023
Minithumbdown
By: 'Victim12'
Jan 23,2023
1 people found
this helpful
Useless Property management company. Avoid unless you really have to. Take ages to help with problems, won't hesitate to steal your deposit either....
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“Avoid them unless you want to get ripped off....”

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Jul 28,2022
Minithumbdown
By: 'One The Elephant 1208'
Jul 28,2022
0 people found
this helpful
Avoid them unless you want to get ripped off. After moving out of one of their apartments on June 11th 2022, they sent me a check-out report 3 weeks later. They completely exaggerated the cleanliness condition we left the apartment in, but we already knew they would ...
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“Really bad property management!...”

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Nov 17,2021
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By: 'Yuliya'
Nov 17,2021
1 people found
this helpful
Really bad property management! Although the flat we rent is decent and in a good area, and although we pay rather a lot for a monthly rate, the property management really leaves much to be desired! It takes weeks if not months to get serious ...
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“Very bad communication where I needed to forw......”

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Nov 06,2021
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By: 'Ioli Chatzoudi'
Nov 06,2021
0 people found
this helpful
Very bad communication where I needed to forward a message more than 4 times. At the end of the day, I was calling more than once to connect to the agent responsible for the property that I was renting. Never transferred messages to the landlord and ...
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“Unprofessional...”

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Sep 07,2021
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By: 'Kd'
Sep 07,2021
1 people found
this helpful
Battersea branch. Horrible agent. Record EVERYTHING they tell you, take detailed videos of every corner of every room before or during check in and send it to them by email, also check all documents carefully and demand that all communications are in writing....
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“Worst letting agency ever. Still waiting on m......”

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Jun 03,2021
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By: 'John'
Jun 03,2021
2 people found
this helpful
Worst letting agency ever. Still waiting on my deposit over 2 weeks after tenancy has ended. I do not recommend it....
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“Avoid, avoid, avoid!...”

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May 01,2021
Minithumbdown
By: 'Anne'
May 01,2021
2 people found
this helpful
Avoid, avoid, avoid! Whilst the estate agent dealing with the viewing was very helpful, once they have your first month's rent, both landlord and property manager couldn't care less and you're nothing more than a source of income to them. I moved in to find ...
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“Awful communication from our estate agent thr......”

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Nov 13,2020
Minithumbdown
By: 'Kate'
Nov 13,2020
0 people found
this helpful
Awful communication from our estate agent throughout the year, Lauren would ignore all emails from us until we chased up several times over the month, and this happened repeatedly. It was almost impossible to get any real help from them. When it came to moving ...
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By: Marketing Team
Dec 01, 2020
View all comments (1)
Dear Kate, thank you for your review and your feedback about our service. We endeavour to continually improve our service and ensure our tenants are all looked after so we’re sorry you didn’t have a good experience with us. Now that the deposit issue is resolved, please feel free to contact us directly with any further feedback. We wish you all the best in your new home. ...

“Our experience with this agency was horrific ......”

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Oct 23,2020
Minithumbdown
By: 'Leah'
Oct 23,2020
3 people found
this helpful
Our experience with this agency was horrific from start to finish! We rented a 3 bed flat with Gordon & Co and they were also the property managers. Here is a list of reasons why: 1. When we moved in the property was not professionally cleaned although the ...
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By: Marketing Team
Nov 24, 2020
View all comments (1)
Thank you for your review and we're sorry to hear you didn't have a positive experience with us. We have certainly taken your feedback onboard and we wish you all the best in your new property. ...

“Gordon & Co were a pleasure to deal with...”

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Jul 06,2020
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Kevin
By: 'Will'
Jul 06,2020
0 people found
this helpful
Gordon & Co were a pleasure to deal with during the process of purchasing one of their listed properties. Kevin was thoroughly professional throughout the process and always available to answer any queries and deal with issues when they arose. I would certainly recommend Gordon & Co ...
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“DO NOT GO TO THIS AGENCY. THERE WAS DROPPING ......”

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Jan 29,2020
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By: 'Karen'
Jan 29,2020
0 people found
this helpful
DO NOT GO TO THIS AGENCY. THERE WAS DROPPING WATER FROM THE CEILING AND WE HAD TO SLEEP IN THE SAME ROOM WHILE THEY WERE REPAIRING THE PROBLem. ALSO THEY ENTER TO YOUR APARTMENT WITHOUT YOUR PERMISSION WITH THEIR KEYS. They just painted our walls ...
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“Edmund...”

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Sep 05,2019
Minithumbup
By: 'Mina'
Sep 05,2019
0 people found
this helpful
I was recently helped by Edmund in securing a flat and just wanted to say that if the rest of the team is like Edmund I would definitely recommend the agency. Edmund was available every time I called and emailed, patiently responded to all of ...
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“Terrible company...”

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Mar 10,2019
Minithumbdown
By: 'Disappointed'
Mar 10,2019
1 people found
this helpful
Gordon and Co Battersea will try take any money they can from you and rip you off. Extremely slow to solve any problems that arise in the property, no matter what the urgency- hugely incompetent. Tried to hold bond for ridiculous reasons that they could ...
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“Made the stressful times very easy!...”

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Oct 16,2018
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Will
By: 'Westbourne'
Oct 16,2018
0 people found
this helpful
Will Tenquist made my moving experience very easy and enjoyable! He was always quick to answer my question and very polite....
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Comment on agent fees
Good
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“finding new tenants excellent...”

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Oct 09,2018
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Rumz
By: 'patrick'
Oct 09,2018
0 people found
this helpful
rumz is an excellent agent , very good at his job don't loose this agent to another agent the best...
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Comment on agent fees
good
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“No organisation - lacking professionalism...”

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Jun 16,2018
Minithumbdown
By: '1234ABCD'
Jun 16,2018
4 people found
this helpful
Having read a number of negative views about Gordon & Co i was inclined to believe that the majority of these were down to clients who lacked experience in the renting market - however, sadly now I see why there is a common theme with these ...
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Comment on agent fees
Above Average
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“Letting and sale...”

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Mar 24,2018
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Rumz
By: 'Dorothy'
Mar 24,2018
0 people found
this helpful
I first met manager Ryan Gray who saw immediately what I needed and passed me on to the superbly efficient Rumz Habib who managed the letting of my Battersea flat for over five years. Rumz found me fantastic tenants and was always at the end ...
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Comment on agent fees
Very Good
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“By far the most combative/unhelpful person I've ever dealt ......”

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Jun 29,2017
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Nazia
By: 'David'
Jun 29,2017
0 people found
this helpful
By far the most combative/unhelpful person I've ever dealt with.. Was almost like she was getting enjoyment out of having the little authority she had to manage a property, and treat tenants like dirt. The notion to introduce laws to abolish unfair Agency fees, ...
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Comment on agent fees
Extortionate, and they will try on fees that aren't even in your tenancy agreement.
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“Nice service, friendly, always available. They are flexible, understand your ......”

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Feb 17,2016
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Shay
By: 'Aurora'
Feb 17,2016
5 people found
this helpful
Nice service, friendly, always available. They are flexible, understand your needs and timings and really helpful. I would totally recommend it....
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“Great and dedicated communicator. Faced a significant number of issues ......”

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Jan 29,2016
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Shay
By: 'JJD'
Jan 29,2016
12 people found
this helpful
Great and dedicated communicator. Faced a significant number of issues as tenant . I had to deal with a pretty unresponsive landlord in the first week and Shay managed to solve these issues even if the property was not a managed. His commitment is outstanding. I ...
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Comment on agent fees
Standard
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“After a very disappointing experience with another agent I spoke ......”

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Jan 20,2016
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Shay
By: 'Chris'
Jan 20,2016
17 people found
this helpful
After a very disappointing experience with another agent I spoke with Shay at Gordon and Co. What can I say - he has really helped my girlfriend and I in finding our ideal first place together. Nothing was too much, always available and answering any ...
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Comment on agent fees
Fine.
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“Very helpful, and very responsive. Everything was concluded quickly and ......”

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Jan 18,2016
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Shay
By: 'gbartlett'
Jan 18,2016
19 people found
this helpful
Very helpful, and very responsive. Everything was concluded quickly and professionally. We had an issue, and it was resolved straight away....
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Comment on agent fees
Okay
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“Shay has been very helpful in securing a new tenant ......”

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Jan 11,2016
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Shay
By: 'Emily'
Jan 11,2016
22 people found
this helpful
Shay has been very helpful in securing a new tenant for my rental property. He has kept me updated thought the process and his work has resulted in achieving a good tenant at the suggested monthly rental figure. Shay has responded to my phone messages ...
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Comment on agent fees
Reasonable for the excellent service provided.
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“Every person who has rented in London knows that finding ......”

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Dec 17,2015
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Shay
By: 'Nicola'
Dec 17,2015
30 people found
this helpful
Every person who has rented in London knows that finding a good property is tedious at the best of times. Having then found my 'perfect' property the challenge is then to work with a lettings agent which having heard stories from my friends, I was ...
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Comment on agent fees
Could always be cheaper :)
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“Absolutely diabolical. End of the tenancy and they are 100% on ......”

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Dec 17,2013
Minithumbdown
By: 'dontknowhowtodotheirjobs'
Dec 17,2013
8 people found
this helpful
Absolutely diabolical. End of the tenancy and they are 100% on the landlords side, not helping us in any way but giving the landlord advice all the way. Fees are outrageous, £300 plus for a check out which cost less than half that I'd imagine. Dreadful, unprofessional, ...
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What agent could do to change your mind?
Unprofessional, bordering on illegal, expensive, totally useless.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 1:45 PM 11/06/2019 by Ariella

Awards won by Gordon & Co, London SW11 1JA



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