33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
Jan 17,2023
Jan 17,2023
0
people found
this helpful
this helpful
Terrible service. Our house was flooded at 4am Monday morning, the 24 hour emergency help number belongs to a bloke that left HRD months ago. Called the Freshwater office when it opened at 8:30 am and asked for property management, couldn't put me through as their internal phone system wasn't working, left a message asking for property services. 2 hrs later nobody had rung me back, so I called the Newport branch and was put through to property management, gave a detailed explanation that (rain) flood water had filled the garden and entered the house. Got sent a team from a contractor to unblock our drains! Explained to them what had happened, and they said you don't need us, you need someone to pump out your underfloor cavities and an insurance assessor for the flood damage - which incidently is exactly what i'd asked HRD for. Here we are, 16 hours later, our possessions moved upstairs or pilled in the dry corner of the lounge, lounge and dining carpets ruined, kitchen floor vinyl tiles buckling and or lose, not able to use the kitchen and still no sign of an assessor. We can't even start cleaning up until they've been.
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Latest Reviews
17th Jan 2023
reviewed by 'wet and miserable'
23rd Feb 2022
reviewed by 'Honest'
19th Jan 2020
reviewed by 'Thisisreal'
18th Dec 2018
reviewed by 'Shwan'
1st Nov 2018
reviewed by 'Shameonyou'
Opening Hours
Address
Hose Rhodes & Dickson
The Estate Office, 138 High Street
Newport
Isle of Wight
PO30 1TY
01983 521144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £0 | £0 |
| Lettings | 0% | 25% | £650 | £920 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Jan 17,2023
Jan 17,2023
0
people found
this helpful
this helpful
Terrible service. Our house was flooded at 4am Monday morning, the 24 hour emergency help number belongs to a bloke that left HRD months ago. Called the Freshwater office when it opened at 8:30 am and asked for property management, couldn't put me through as their internal ...
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Feb 23,2022
Feb 23,2022
0
people found
this helpful
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First class service from all their employees, and we are very much looking forward to living in our new home (once we're unpacked 😁) ....
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Jan 19,2020
Jan 19,2020
8
people found
this helpful
this helpful
Agreed with all the reviews that say this company hold back and con the tenants from their deposit to so disgusting and misleading they say the money goes into a holding company not true 100 % HRD have you by the short and curly Matthew is a ...
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“No Deposit back And I left with one month notice but still they put 3months bill on after I left...”
Dec 18,2018
Dec 18,2018
4
people found
this helpful
this helpful
If you are looking for rent an apartment, be very careful with this company. Their faces are friendly and brilliant, but that is just their taught role. When you left your flat or house and they still have your deposit, they will try to keep ...
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Nov 01,2018
Nov 01,2018
6
people found
this helpful
this helpful
Im sorry for any wrong meaning or spelling I have dyslexia. Last year we needed to move out as landlord was selling. From a side we saw a 3bed house advertised by h.r.d..The rent was affordable as the current rent was 750. We ...
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Comment on agent fees
BAD
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Jun 09,2017
Jun 09,2017
2
people found
this helpful
this helpful
If you are looking for rent an apartment, be very careful with this company. Their faces are friendly and brilliant, but that is just their taught role. When you left your flat or house and they still have your deposit, they will try to keep ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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