82% sales valuation accuracy
92% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 13,2023
Jan 13,2023
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I had my property on sale with Fox & Sons Hove branch for no less than 3 years.
Admittedly it probably was a niche house to sell as it had seven bedrooms. However, there were a whole series of problems that didn't help the sale.
Firstly, I think the initial valuation by them was probably too high, but they may have done this so that they secured the business.
Secondly the marketing was very poor. I had to rewrite the initial introduction on the sales document as it was so poor. The photographs taken did not do the house justice as was remarked on by several viewers. Then the best of the photographs that were taken were excluded from the sales document and it took them a long time to retrieve these.
Thirdly, I felt the manager tried to bully me into actions I didn't want to take, and I had at least two flaming rows with him.
However, the thing that I have really given the one star for is what happened when a buyer was finally found. I had really semi taken the property off the market after three years with no sale, but allowed someone to come and see it and they made an offer. However, in three years you can imagine the price of houses had gone up a lot and my asking price hadn't.
I initially accepted the offer but on looking at other houses, my house seemed very under priced. The manager at Fox Sons told me that these were just asking prices and the price i got was good. However, I did not trust this answer and got three more agents to value the house. Two said I should get 200,000 more and the third much more. The manager of Fox & Sons had anticipated this would be the case, as I think he knew how under priced my house was and had already asked the buyers what they could go to.
The buyers could go to another 100,000, which I accepted as I was sick of the whole business after three years.
However, the overall impression I have was that Fox & Sons are not professional and that they really didn't care that the price of my house was way too low as long as they got a sale; i.e. I felt they were not acting in my best interest but theirs.
I wil never use them again and suggest you don't.
Admittedly it probably was a niche house to sell as it had seven bedrooms. However, there were a whole series of problems that didn't help the sale.
Firstly, I think the initial valuation by them was probably too high, but they may have done this so that they secured the business.
Secondly the marketing was very poor. I had to rewrite the initial introduction on the sales document as it was so poor. The photographs taken did not do the house justice as was remarked on by several viewers. Then the best of the photographs that were taken were excluded from the sales document and it took them a long time to retrieve these.
Thirdly, I felt the manager tried to bully me into actions I didn't want to take, and I had at least two flaming rows with him.
However, the thing that I have really given the one star for is what happened when a buyer was finally found. I had really semi taken the property off the market after three years with no sale, but allowed someone to come and see it and they made an offer. However, in three years you can imagine the price of houses had gone up a lot and my asking price hadn't.
I initially accepted the offer but on looking at other houses, my house seemed very under priced. The manager at Fox Sons told me that these were just asking prices and the price i got was good. However, I did not trust this answer and got three more agents to value the house. Two said I should get 200,000 more and the third much more. The manager of Fox & Sons had anticipated this would be the case, as I think he knew how under priced my house was and had already asked the buyers what they could go to.
The buyers could go to another 100,000, which I accepted as I was sick of the whole business after three years.
However, the overall impression I have was that Fox & Sons are not professional and that they really didn't care that the price of my house was way too low as long as they got a sale; i.e. I felt they were not acting in my best interest but theirs.
I wil never use them again and suggest you don't.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 92% | £265,000 | £1,554,700 |
| Lettings | 0% | 0% | £995 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 9 | 2 | 1 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 13,2023
Jan 13,2023
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I had my property on sale with Fox & Sons Hove branch for no less than 3 years.
Admittedly it probably was a niche house to sell as it had seven bedrooms. However, there were a whole series of problems that didn't help the sale.
Firstly, I ...
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Dec 17,2022
Dec 17,2022
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Whom ever gave them a 5 star rating is…
Whom ever gave them a 5 star rating is lying, probably Ono of their own, they are the worst agents ever, they ask for garentors huge deposits agency fees but when you move in it's not decorated and ...
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Mar 29,2022
Mar 29,2022
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Proactive and Communicative - the team made our difficult process of selling very easy and smooth. Will be the only agent I use moving forward....
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Mar 27,2022
Mar 27,2022
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Excellent service, reliable, efficient and friendly team. I bought and sold through the fox & sons hove office and wouldn’t hesitate to recommended to anyone....
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Mar 27,2022
Mar 27,2022
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Excellent service, reliable, efficient and friendly team. I bought and sold through the fox & sons hove office and wouldn’t hesitate to recommended to anyone....
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Mar 25,2022
Mar 25,2022
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I sold property through the Fox & Son’s Hove office. They did a thoroughly good job throughout, helpful, friendly and communicative and secured me an offer over asking price and helped me see it through to completion. Darren and Keira were so helpful snd I ...
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Jan 13,2022
Jan 13,2022
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We originally bought the flat from Fox & Son's. So when we came to sell, we returned to Fox & Sons. The process was professional and the viewings were limited to open house days. This suited us as we have a small child and it is hard ...
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Jan 10,2022
Jan 10,2022
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I dealt with Fox and Sons in Hove for the purchase of a flat on Hove seafront in late 2021. All the staff at the branch were extremely helpful throughout the whole process, even when the seller had to get rid of an awkward tenant, they ...
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Apr 21,2019
Apr 21,2019
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I had an offer accepted on a property in Hove through Fox & Sons. It was for a 2 bedroom property that I was told had just come back on the market after a previous buyer from Scotland had run in to difficulty with their finances.
While ...
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Comment on agent fees
Not applicable
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Feb 20,2019
Feb 20,2019
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Fox and sons were great from start to finish. Really took the pressure off at a stressful time. Alan, the financial advisor really gave me some great advice and got me a great mortgage deal....
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Comment on agent fees
Fair
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Dec 19,2018
Dec 19,2018
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Drew and the team are streets ahead of the competition. I swapped to Fox and Sons at the end of a pointless, painful and frustrating period in the hands of another Hove estate agent. The difference was astonishing. The service is prompt and (hurrah!) proactive. ...
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Comment on agent fees
Not the cheapest but worth every single penny.
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Jul 24,2018
Jul 24,2018
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I used to think that all estate agents were as depicted on tv - grasping and a bit shady (I did grow up in London)... but my experience with Aston and Dmitri and all the staff at Fox's has been a pure pleasure and taken ...
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Comment on agent fees
Perfectly acceptable
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Apr 30,2018
Apr 30,2018
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I have been extremely pleased with the service and results of my sale of my property with your branch and with all the help and all the requests and queries were dealt with very promptly. Very pleased all round....
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Comment on agent fees
Seems to be average
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Aug 27,2016
Aug 27,2016
2
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Poor! They persuaded me to cancel my previous contract I'd signed up for with another chain estate agent with all sorts of promises but never delivered. The ad on Rightmove was poor, both the write up and photo's, and the valuation was over the top ...
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What agent could do to change your mind?
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.Attached Filesnbsp;
Comment on agent fees
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
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Oct 04,2013
Oct 04,2013
10
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I have left it a couple of months to write this review to see if the red mist cleared, but it hasn't!!
Fox & Sons gave me the most consistently diabolical service that I have EVER received. From the manipulation techniques used in the value/negotiation (...
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Apr 25,2013
Apr 25,2013
21
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Livid! Viewed property with this agent ( who give other agents such a bad name) offered on the spot
Offer accepted week later BUT was pretty much bullied & blackmailed into getting a mortgage through them even though we had a few mortgage offers already. Agent told ...
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What agent could do to change your mind?
Stop trading! Stop using false conditions on buyers / sellersAttached Filesnbsp;
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