Hendersons Estate Agents (Whitby)
Whitby, YO21
3/5, 2 reviews
50% recommended
0% sales valuation accuracy
100% sales fee satisfaction

“Charlie was ever so rude to me on the phone h......”

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Dec 29,2022
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Charlie
By: 'Ama'
Dec 29,2022
1 people found
this helpful
Charlie was ever so rude to me on the phone hanging up on me when I tried to find a solution about me not being able to view the property in person and being a serious cash buyer. I understood that some buyers pull out of the sale hence their decision but any offer I put forward to reassure her of my interest was quickly denied. She rejected someone going to view the property on my behalf, rejected sending me a pre recorded video of the property, she rejected me doing a property survey upon my offer to show my commitment and then she also said she knows the vendors personally and they won't be consider any of my options, shutting me down in every direction. So frustrating and quite frankly rude to have the phone hung up on me when I simply said to her: okay then, I guess you don't want my money or my sale so I'll take my money elsewhere thank you. She didn't even let me finish talking and just hung up the phone on me. That's SO disappointing and disrespectful really. I cannot beg to give my money to a company that clearly doesn't want it, so I will give up.
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Opening Hours
Address

Hendersons Estate Agents (Whitby)
21 Flowergate,
Whitby
North Yorkshire
YO21 3BA
01947 60 26 26

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 100% £370,000 £370,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 1 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Charlie was ever so rude to me on the phone h......”

Share on :
Dec 29,2022
Minithumbdown
Charlie
By: 'Ama'
Dec 29,2022
1 people found
this helpful
Charlie was ever so rude to me on the phone hanging up on me when I tried to find a solution about me not being able to view the property in person and being a serious cash buyer. I understood that some buyers pull out ...
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“First Class Service...”

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Jun 30,2021
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Claire
Jun 30,2021
0 people found
this helpful
Claire, Nick, Karin & the whole team at Hendersons team were all absolutely fantastic. It's one of the best experiences we have ever had with an estate agent and we would definitely use them again and recommend them. They were all lovely to speak to, reassuring ...
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Last updated at 2:06 PM 27/12/2018 by allAgents

Awards won by Hendersons Estate Agents (Whitby), Whitby YO21 3BA



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