95% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 24,2022
Dec 24,2022
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Excellent service from start to finish.
Jordan came round the day after we expressed our wish to sell and was very thorough in his viewing of our house and asked all the right questions. He then sat down and explained all about other houses the agent had marketed in the area and went through a folder of information he had already put together on our house before he arrived. He then knocked my socks off with his valuation! He hadn't brought any contract paperwork into the house as he didn't want to pressurise us but was able to fetch it and complete it once we said we'd like to go ahead. Again he went through this very carefully answering all our questions until we were happy and understood the procedure. He even altered the contract where he thought a couple of terms were unfair to us.
The "for sale" sign was up early the next morning.
A week was taken for preparation of the photos and brochure and then Imogen took over for viewings and negotiation and again was thoroughly professional in her handling of these matters. Her communication was very good and we were aware of what was going on at all times. She organised some viewings and by the early evening of the day of the first viewings we had bargained with the buyer through the agent, brief mention must be made of Antony at this point as he was also involved and was also excellent, and accepted an offer.
The "Sold ST" sign was up on Saturday morning!
So we rang on Monday, saw Jordan on Tuesday, had the sign up on Wednesday and a week later had viewings and a sale on Friday - you can't argue with that!
Thank you to all involved.
Jordan came round the day after we expressed our wish to sell and was very thorough in his viewing of our house and asked all the right questions. He then sat down and explained all about other houses the agent had marketed in the area and went through a folder of information he had already put together on our house before he arrived. He then knocked my socks off with his valuation! He hadn't brought any contract paperwork into the house as he didn't want to pressurise us but was able to fetch it and complete it once we said we'd like to go ahead. Again he went through this very carefully answering all our questions until we were happy and understood the procedure. He even altered the contract where he thought a couple of terms were unfair to us.
The "for sale" sign was up early the next morning.
A week was taken for preparation of the photos and brochure and then Imogen took over for viewings and negotiation and again was thoroughly professional in her handling of these matters. Her communication was very good and we were aware of what was going on at all times. She organised some viewings and by the early evening of the day of the first viewings we had bargained with the buyer through the agent, brief mention must be made of Antony at this point as he was also involved and was also excellent, and accepted an offer.
The "Sold ST" sign was up on Saturday morning!
So we rang on Monday, saw Jordan on Tuesday, had the sign up on Wednesday and a week later had viewings and a sale on Friday - you can't argue with that!
Thank you to all involved.
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Latest Reviews
27th Sep 2024
reviewed by 'Helen W'
8th Jun 2024
reviewed by 'Sarmila'
28th May 2024
reviewed by 'Sadie'
9th May 2024
reviewed by 'Megan'
7th May 2024
reviewed by 'Nikki'
29th Apr 2024
reviewed by 'Lucy'
Opening Hours
Address
Richard James Estate Agents (Swindon)
150 Grange Drive
Swindon
Wiltshire
SN3 4LA
01793 831 444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 99% | £22,500 | £2,100,000 |
| Lettings | 100% | 99% | £825 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 1 | 125 | 7 | 101 | 4 | 7 | 1 |
Areas covered
- SN3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 27,2024
Sep 27,2024
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Richard James have been amazing, from Alanah (who is like a matchmaker for buyers and sellers!) to the wider team in the East Swindon branch, brilliant at following up and getting things done. Heartily recommend....
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Jun 08,2024
Jun 08,2024
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All the staff of Richard James estate agent are very friendly, supportive and caring about their clients . handle the situation very professionally,
quick response and quick action, pleased by their service as sold out our property within a week, strongly recommend to the people who ...
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Comment on agent fees
very respectable
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May 28,2024
May 28,2024
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Alanah Edwards was very professional and found us the perfect home with ease!
She understood exactly what we were after for our first home and gone above and beyond to ensure we secured it.
Thank you Alanah!...
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May 09,2024
May 09,2024
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Hayley has been great through the home buying process and kept our solicitors on their toes which is always helpful!...
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May 07,2024
May 07,2024
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We have just sold our property through Richard James. All of the team were very helpful and on hand for any queries , special thanks to Hayley for her perseverance and getting the sale across the line....
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Apr 29,2024
Apr 29,2024
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Amazing service!! Nothing is too much trouble for the guys at Richard James. They really go the extra mile for you....
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Apr 22,2024
Apr 22,2024
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Excellent service, helped us find our dream home and sold our property quickly to help us secure our next purchase. The team were friendly & professional throughout. A huge thank you to Alanah and Jasmin....
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Apr 16,2024
Apr 16,2024
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Hayley is amazing, so helpful and patient!! Would defo recommend!!...
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Apr 16,2024
Apr 16,2024
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We have just sold our property with Alanah Edward's from Richard James at grange drive . Was really impressed with Alanah and her professionalism and her communication , updating us at all times and guiding us through the process step by step , would totally recommend Alanah and ...
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Apr 02,2024
Apr 02,2024
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Alanah Edwards has been empathetic, knowledgeable and professional throughout the process of selling my beloved, now sadly both deceased, parents bungalow. She has given appropriate advise when required and has ensured that I have understood her advice enabling me to make informed decisions.
Feedback from ...
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Mar 26,2024
Mar 26,2024
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Jordan and the team did a great job of us helping us sell our property. Communication was regular and clear and they got us loads of viewings in a relatively short space of time.
When we needed to change our approach, Jordan explained everything clearly ...
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Feb 07,2024
Feb 07,2024
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We recently had the pleasure of working with Alanah from Richard James Estate Agents, and we couldn't be more grateful for the outstanding service she provided. From the moment we decided to sell our house, Alanah took charge and alleviated all the stresses that come ...
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Feb 06,2024
Feb 06,2024
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Alanah is outstanding. We are first time buyers and were very nervous getting ourselves on the ladder in the most officiant way. She has been at every beck and call, answered all our silly questions and will never leave us waiting for a reply. We ...
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Feb 06,2024
Feb 06,2024
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Alanah was an exceptional real estate agent who went above and beyond to sell our property. Not only did she expertly market and showcase our home, but she also demonstrated genuine care by looking after our cat during property viewings. Her attention to detail, professionalism, ...
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Jan 29,2024
Jan 29,2024
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From the start of the house moving process Alanah was friendly and supportive. The East Swindon team kept me up to date regularly and made the whole process easy....
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Jan 09,2024
Jan 09,2024
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Excellent communication and co-ordination with team.
Friendly discussion with team helped things to go forwards.
Most understandable and polite team members....
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Dec 11,2023
Dec 11,2023
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Jordan was great selling our house. He had knowledge of the area and professional throughout the process....
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Dec 11,2023
Dec 11,2023
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Excellent agency who are pro-active and great with communication.
Really happy with the work they put in...
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Dec 03,2023
Dec 03,2023
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Alanah was extremely helpful in the process of selling my house. Alongside Carly they were easy to get in touch with and kept me up to date throughout the progress. Highly recommend the service....
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Nov 29,2023
Nov 29,2023
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Alanah has been fantastic throughout the process. From initial valuation of our property, many hiccups along the way, through to completion. Always a kind, professional and positive attitude which gave us the oomph to remarket and keep the faith. Not pushy, not judgemental, just a ...
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Nov 22,2023
Nov 22,2023
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Did a great job selling our property alongside the team in East Swindon. Negotiated us a good price and great attention to detail - top job!...
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Nov 21,2023
Nov 21,2023
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Great help with our purchase. Easy to get in touch with and kept in contact throughout the process. Highly recommend...
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Nov 21,2023
Nov 21,2023
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I would recommend Jordan to all my friends & family. Was clear, confident & comfortable during the viewing of the house. I have experienced an excellent service from the start to the end....
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Nov 21,2023
Nov 21,2023
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Friendly and helpful agent. Did a really good job at showing us around the property and allowing us the time and space needed to view it while still being present for questions. Also answers emails quickly which is always a great bonus....
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Nov 20,2023
Nov 20,2023
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Jordan was extremely helpful in the process of selling our house and buying our new home. Alongside Carly they both kept us up to date with progress on viewings and talked us through the process of what happens next once we had sold our home.
...
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Nov 20,2023
Nov 20,2023
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Jordan has a good feel for his customer needs. He has been informative throughout the selling process and has a good understanding of the market place. He has given us some good advise and this resulted in us achieving the price we intended. The back ...
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Jul 31,2023
Jul 31,2023
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I had a pleasure to speak to Emma who I found super helpful and kind, everything I needed to know was explained in a professional manner and it made my day better !
Such a sweet and professional lady !
Thank you so much and I look ...
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Mar 02,2023
Mar 02,2023
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We were shown around by Anthony and he was absolutely great with us, any questions we shot his way he was able to provide an answer with and was very helpful. One of the particular things I loved about him was his characteristics, he was ...
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Dec 24,2022
Dec 24,2022
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Excellent service from start to finish.
Jordan came round the day after we expressed our wish to sell and was very thorough in his viewing of our house and asked all the right questions. He then sat down and explained all about other houses the ...
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Dec 06,2022
Dec 06,2022
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Jordan was very professional and made everything clear from the start.
Any queries were dealt with promptly.
I will make sure to recommend Jordan to friends and family....
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Hayley
Alanah
Jordan
(65)
Courtney
(40)
Antony
Imogen
(15)
Amber
Emma
Jasmin
Adam
Robin
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Last updated at 10:43 AM 29/11/2018 by Nicole Smith
Best Estate Agent in SN3 
Best Estate Agent in South West 
