Sloane Square, London, SW3
2.4/5, 34 reviews
35% recommended
50% sales valuation accuracy
100% sales fee satisfaction

Contact Us

“If I could give zero stars I would. Do not wo......”

Share on :
Nov 21,2022
Minithumbdown
claim your profile
Chris
By: 'Zoë'
Nov 21,2022
1 people found
this helpful
If I could give zero stars I would. Do not work with foxtons.

The lack of professional integrity and level of disorganisation at this company is astonishing.

Foxtons rented out a flat to me with a boiler that was located inside the bath/shower, as well as black mould in the bathroom and faulty fire alarms. As I am a newcomer to the UK, I was concerned but Foxtons assured me this was all safe.

However, the gas safety regulatory authority, the local council, and even the boiler manufacturer each told me this was a serious electrical hazard. The gas safety regulatory authority urged me not to use the bath/shower until the boiler was moved (this was a one bedroom flat). I ended up having to find another flat that was safe to live in, but Foxtons put the unsafe flat back onto the market immediately without any changes to the boiler - I hope the new tenants are safe.

Foxtons will also tell you to always raise your offer but that is because they will make more in commission.

Even though this is a small office, this office is incapable of scheduling their own viewings and appointments, resulting in double bookings and no-shows.

I worked with Foxtons Sloane Square, specifically Chris Fowles-O’Brien, who repeatedly failed to keep appointments and demonstrated little interest in my safety as a tenant once I raised my concerns.

I am relieved to say I will never work with Foxtons again.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 34
18th Jan 2024
reviewed by 'Nicole'
“I am the tenant and they treated me extremely bad. They made promises such as painting the apartment before I ......”
13th Jul 2023
reviewed by 'Anon'
“Never ever ever again. These agents use outsourced checking firms called Let Alliance that ‘verify’ tenants for the landlords. We ......”
6th Dec 2022
reviewed by 'Qiyang'
“They provided the floor plan with the wrong orientation, the south on the floor plan is actually the north. And ......”
21st Nov 2022
reviewed by 'Zoë'
“If I could give zero stars I would. Do not work with foxtons. The lack of professional integrity and level ......”
5th May 2022
reviewed by 'Sofia Thorn'
“Be warned!!The worst. Foxtons are deceitful, dishonest, unresponsive, and arrogant. Just do yourself a favor and stay away. The ......”
26th Mar 2022
reviewed by 'Simon'
“Simply not honest. Told lies and broke promises to get to take a tenancy. No repairs done . Managed by Foxtons. ......”
Opening Hours
  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Foxtons
44-46 Kings Road
Chelsea,London
Greater London
SW3 4UD
020 7591 9000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 8 18 1 0 2 1 1 0
Areas covered
  • SW3
  • SW1
  • SW10
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Balham, SW12
Barking, IG11
Barnes, SW13
Barnet, EN5
Battersea, SW11
Beckenham, BR3
Blackheath, SE3
Brixton, SW9

“Treated Badly lying to the tenant...”

Share on :
Jan 18,2024
Minithumbdown
By: 'Nicole'
Jan 18,2024
1 people found
this helpful
I am the tenant and they treated me extremely bad. They made promises such as painting the apartment before I moved in and taking off some furniture and when i moved in they lied said that they never assured me anything. Even though on the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrific agents / need to evict their tenants...”

Share on :
Jul 13,2023
Minithumbdown
claim your profile
Olivia
By: 'Anon'
Jul 13,2023
0 people found
this helpful
Never ever ever again. These agents use outsourced checking firms called Let Alliance that ‘verify’ tenants for the landlords. We have now an eviction on our hands while this great firm Let Alliance have still not checked the original documents from a bankrupt client who ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Provide Wrong Floor Plan, irresponsible for their fault...”

Share on :
Dec 06,2022
Minithumbdown
By: 'Qiyang'
Dec 06,2022
0 people found
this helpful
They provided the floor plan with the wrong orientation, the south on the floor plan is actually the north. And I get to know this until I moved into the property. When I get back to them, they refused to take any responsibility towards this. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“If I could give zero stars I would. Do not wo......”

Share on :
Nov 21,2022
Minithumbdown
claim your profile
Chris
By: 'Zoë'
Nov 21,2022
1 people found
this helpful
If I could give zero stars I would. Do not work with foxtons. The lack of professional integrity and level of disorganisation at this company is astonishing. Foxtons rented out a flat to me with a boiler that was located inside the bath/shower, as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Be warned!!The worst. Foxtons are deceitful,......”

Share on :
May 05,2022
Minithumbdown
By: 'Sofia Thorn'
May 05,2022
1 people found
this helpful
Be warned!! The worst. Foxtons are deceitful, dishonest, unresponsive, and arrogant. Just do yourself a favor and stay away. The agents are spineless and run from confrontation so there can be never be a resolution to a problem. They pass the buck to someone else ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Simply not honest. Told lies and broke promis......”

Share on :
Mar 26,2022
Minithumbdown
By: 'Simon'
Mar 26,2022
0 people found
this helpful
Simply not honest. Told lies and broke promises to get to take a tenancy. No repairs done . Managed by Foxtons. They are just pirates...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Foxton s rental! Beware be warned!!! I had wr......”

Share on :
Sep 06,2021
Minithumbdown
By: 'Frustrated'
Sep 06,2021
4 people found
this helpful
Foxton s rental! Beware be warned!!! I had written into the tenancy contract by foxotons if one of those clients landlords to ensure the property was redecorated at 51 Radnor Walk. 6 months later nothing! Even had solicitors to send letters but foxotons interests are clearly the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Foxtons enablers of Landlord abuse to tenants and not upholding tenancy agrements and threatening behaviour towards tenants!!!I rented this maisonette in prime chelsea str......”

Share on :
Sep 02,2021
Minithumbdown
By: 'Fergus'
Sep 02,2021
3 people found
this helpful
I rented this maisonette in prime chelsea street with the agrrment my rent price was subject to the whole apapretment being redecorated. This was written in by Foxtons into the tenancy contract. 6 months later nothing has been done. Lame excuse through the agents and clearly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely Unprofessional and Incompetence...”

Share on :
Aug 24,2021
Minithumbdown
By: 'Angel'
Aug 24,2021
3 people found
this helpful
The service provided by Foxtons is absolutely terrible, I've rented a property in Chelsea- London since I moved to this property it was chaos which was kind of manageable until we decided to move out end of November due to the loss of income and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“International Landlords; Never Ever use Foxto......”

Share on :
Aug 23,2021
Minithumbdown
claim your profile
tahla
By: 'Graham'
Aug 23,2021
5 people found
this helpful
International Landlords; Never Ever use Foxtons to Rent or Manage your Property! Foxtons Chelsea totally mismanaged my property, they made unauthorized deductions every month, sent a different sum every month, (after collecting 100% of their fees up front), never on time, eventually failing to collect rent ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Beth O'Driscoll ....”

Share on :
Mar 09,2021
Minithumbup
By: 'Joanna'
Mar 09,2021
0 people found
this helpful
Beth O'Driscoll Foxtons Chelsea Office I can not praise highly enough the professionalism, dedication and excellent customer service Beth has provided to me during the letting process and afterwards. She should go very far in her chosen profession. I could only wish more people took ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Foxtons does not care about safety and well being of their tenants!...”

Share on :
Sep 03,2019
Minithumbdown
By: 'Carlos'
Sep 03,2019
0 people found
this helpful
Having been a client in the past from Knight Frank I would never again rent anything under Foxtons... They do not care about their tenants moving in to to a flat that is not up to the minimum basic standards and law requirements of safety ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrible scam Foxton is doing...”

Share on :
Nov 07,2018
Minithumbdown
claim your profile
Raxma
By: 'Marius'
Nov 07,2018
7 people found
this helpful
The worst experience possible, lack of professionalism from both the agents we worked with (Raxma and Olivia- Foxton Sloane Square). They were alywas late for viewings and had a bad attitude, never remembered previous discussions and decisions we had. We decided on a property and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Short term - Terrible...”

Share on :
Mar 20,2018
Minithumbdown
By: '36'
Mar 20,2018
1 people found
this helpful
I would strongly recommend international clients considering renting a short term property in London to avoid renting from Foxtons. We have rented a flat in Chelsea for 2 months and the experience was terrible as they are extremely unreasonable upon check out. You will be faced ...
read full review
Comment on agent fees
Extremely unreasonable withholding of the deposit.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The worst agency ever!! They don't care about you one ......”

Share on :
Dec 13,2017
Minithumbdown
By: 'Sara'
Dec 13,2017
2 people found
this helpful
The worst agency ever!! They don't care about you one bit, everything takes ages for them to process and you have to speak to different persons every time. No one knows anything and they are not interested in helping you after you have signed the ...
read full review
Comment on agent fees
Ridiculous cleaning and exit fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Not enough words to describe how disappointed I am about ......”

Share on :
Oct 14,2017
Minithumbdown
By: 'Manu'
Oct 14,2017
6 people found
this helpful
Not enough words to describe how disappointed I am about this unscrupulous agency which doesn't care about customer satisfaction at all ! After a short term letting ,left the flat cleaner that I found it and return the keys to the agency myself in person ! Waited ...
read full review
Comment on agent fees
Expensive ! Able to find much better services at a cheaper price ,at least to be treated with honesty
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Hayley
Oct 31, 2017
View all comments (1)
Gather your deposit paperwork, and put a complaint in with the deposit scheme., that they use, they are not allowed to do this you are entitled to argue this matter. They need to provide proof and I bet they don't have it ...

“I let out my flat through Foxtons. Let's just say ......”

Share on :
Jan 18,2017
Minithumbdown
By: 'Alex'
Jan 18,2017
0 people found
this helpful
I let out my flat through Foxtons. Let's just say it was a very unpleasant experience. They provided the tenants the keys to the flat before making sure the tenants signed the edited tenancy agreement which I have signed already. They did not even bother ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently completed on a property and would just like ......”

Share on :
Nov 26,2014
Minithumbup
By: 'Robin'
Nov 26,2014
0 people found
this helpful
I recently completed on a property and would just like to say that the agent involved in the purchase (and viewings prior to it) - Laura McGowan - was excellent. She was at all times professional, attentive and was skillfully able to identify my needs ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Had a bad experience when dealing with the contract issue ......”

Share on :
Mar 14,2014
Minithumbdown
By: 'ko'
Mar 14,2014
3 people found
this helpful
Had a bad experience when dealing with the contract issue in urgent. The staff were really rude and not helpful. And her poor attitude reflected her professional aspect. The contract was mainly about extension (which was a good thing to the landlord) and wished it ...
read full review
What agent could do to change your mind?
I think most of the aspects are quite good. It is understandable that sometimes some of employees are not satisfactory -- which related to their personal manner and attitude, as I'm a HR therefore I kindly suggest to re-evaluate some of staffs who doesn't have good feedback too many
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Alex very helpful throughout the purchase process, he ......”

Share on :
Jan 09,2014
Minithumbup
By: 'Karen'
Jan 09,2014
0 people found
this helpful
I found Alex very helpful throughout the purchase process, he liaised with all parties on our behalf and kept things moving at a fast pace for us. I found the mortgage advice very good and I believe I have had excellent service which made it ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Honestly the worst experience ever when dealing with foxtons. When ......”

Share on :
Jul 31,2013
Minithumbdown
By: 'Ailis'
Jul 31,2013
6 people found
this helpful
Honestly the worst experience ever when dealing with foxtons. When you first walk in a foxtons they try to be so kind to you. But once they smell the money and you sign those papers their is no looking back. You will experience the WORST ...
read full review
What agent could do to change your mind?
Run away from Foxtns! Long term advice.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am absolutely delighted with the service received from Pippa ......”

Share on :
Oct 18,2012
Minithumbup
By: 'CATHERINE'
Oct 18,2012
0 people found
this helpful
I am absolutely delighted with the service received from Pippa and Neil at Foxtons. Having always thought they were a bit flashy with their retail fronts and beers and coca colas, I now admit it's all part of giving people service and making them feel ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently rented a flat in Chelsea, and have Ben ......”

Share on :
Sep 27,2012
Minithumbup
By: 'Ilaria'
Sep 27,2012
0 people found
this helpful
I recently rented a flat in Chelsea, and have Ben Parkes as my property manager. After having read some terrible reviews about him and Foxtons online, I started thinking that maybe I had made a big mistake. HOWEVER, i was wrong!!! Since day 1, Ben has ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Put simply - James Blackler at Foxtons is utterly brilliant! ......”

Share on :
Sep 19,2012
Minithumbup
By: 'Liz'
Sep 19,2012
0 people found
this helpful
Put simply - James Blackler at Foxtons is utterly brilliant! His expertise, excellent communication skills, drive, positivity and support were greatly appreciated. Our sale was swift, smooth and left us smiling. James delivered as promised. I will always go back to James at Foxtons as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My girlfriend last autumn bought a flat through the Sloane ......”

Share on :
Sep 17,2012
Minithumbdown
By: 'Foxtons'
Sep 17,2012
12 people found
this helpful
My girlfriend last autumn bought a flat through the Sloane Square branch. They were efficient, if slightly parasitic, right up until sale was agreed. Then the phones went dead. Every problem she needed help with was ignored by the agent, it was as if they ...
read full review
What agent could do to change your mind?
Do not leave our front door open all night. Do not abandon customers after transaction completed.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a tenant of a property currently on the ......”

Share on :
Sep 11,2012
Minithumbdown
By: 'Sue'
Sep 11,2012
3 people found
this helpful
I am a tenant of a property currently on the market to let as i am moving flats soon. A foxton representative Called at 6:40 pm asking if he can view the flat in 20 mins. 24h notice rule seem not to apply to foxtons. I made ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I contacted around 15 letting agents and they were by far ......”

Share on :
Aug 29,2012
Minithumbup
By: 'evelasco'
Aug 29,2012
0 people found
this helpful
I contacted around 15 letting agents and they were by far the ones that provided the best service. They only showed me properties that could suit my requirements and dealt as good negotiators with the landlord, always trying to provide the best service. They also gave ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT USE THEM! I rented a property with Foxtons ......”

Share on :
Aug 24,2012
Minithumbdown
By: 'Lott3'
Aug 24,2012
8 people found
this helpful
DO NOT USE THEM! I rented a property with Foxtons and paid a large fee but I have no idea what they actually do for the money. They managed to "mislay" my standing order form and therefore would have charged a late fee on the ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Foulkunfoto
Sep 05, 2013
View all comments (1)
Often the several has become segregated for many years, however aren single. orobianco オロビアンコ http://www.hottoorobiancojp.com/ often be family, states regarding Mortimer, who all she found at 20 with the Lawrenceville School. サマンサタバサ 財布 http://www.lovesamanthajp.com/ The woman evidently convenient discussing happy stuff, such as article of the girl inside new W ( photographs are a little difficultƒÂ©, neverthel ...

“I was looking for a flat near Imperial College so ......”

Share on :
Aug 09,2012
Minithumbup
By: 'Pawinee'
Aug 09,2012
0 people found
this helpful
I was looking for a flat near Imperial College so I sent an email to Foxton Chelsea office. Kate is a Foxton's staff who contact me back just a couple hours after I sent an email. Kate is very friendly and very helpful. I was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mail I sent to the ManagerEstherQuick note to tell you ......”

Share on :
Jul 19,2012
Minithumbup
By: 'Francisco'
Jul 19,2012
0 people found
this helpful
Mail I sent to the Manager Esther Quick note to tell you about my experience with Foxtons.... We started our search to find a flat moving from NY to London, full of doubts and ended up been very lucky to get in contact with Alex! ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:08 AM 07/09/2017 by Daisy Mason

Awards won by Foxtons, London SW3 4UD



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn