0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 21,2022
Nov 21,2022
0
people found
this helpful
this helpful
Holding deposit taken referencing passed, flat pulled due to another offer complete cowboy experience, no holding deposit returned. Avoid seeking legal reimbursement due to the impact of dealing, horrible agency never dealt with anyone like this before.
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Nov 22, 2022
Hi there Berkeley, we're sorry to hear you had a negative experience with Complete. We've investigated your claim and I can confirm your holding deposit is being returned to you -as mentioned these refunds take 3-5 days to be processed depending on your bank, you'll see it in the next day or two. Unfortunately with the rental market as buoyant as it is, landlords are receiving multiple offers. The tenancy guide which you signed does stipulate the below: "The landlord’s acceptance of the offer in principle does not guarantee a tenancy as it is subject to references being satisfactory, and strictly subject to the contract being signed and executed by both parties. If the landlord changes their mind after the offer has been accepted, you will be refunded." Do reach out if you'd like to look at any other available properties.
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Latest Reviews
11th Jun 2019
reviewed by 'Owner'
Opening Hours
Address
Complete Prime Residential Ltd
First Floor The Courtyard, 50 Bridge Street
Manchester
City of Manchester
M3 3BW
0161 348 7299
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £850 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 21,2022
Nov 21,2022
0
people found
this helpful
this helpful
Holding deposit taken referencing passed, flat pulled due to another offer complete cowboy experience, no holding deposit returned. Avoid seeking legal reimbursement due to the impact of dealing, horrible agency never dealt with anyone like this before....
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Nov 22, 2022
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(1)
Hi there Berkeley, we're sorry to hear you had a negative experience with Complete. We've investigated your claim and I can confirm your holding deposit is being returned to you -as mentioned these refunds take 3-5 days to be processed depending on your bank, you'll see it in the next day or two. Unfortunately with the rental market as buoyant as it is, landlords are receiving multiple offers. The tenancy guide which you signed does stipulate the below: "The landlord’s acceptance of the offer ...
Jun 11,2019
Jun 11,2019
1
people found
this helpful
this helpful
I am a property owner who uses Complete Ltd to look after my flat. My tenants contract expired five weeks ago and the tenant is still in my property without paying his rent. I had to highlight the issues to complete as they totally ignored ...
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Comment on agent fees
Considering the poor service, I suppose the fees are inadequate.
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Sep 15, 2020
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To owner hk: I had to resolve to find the key person in complete LTD via linkedin and contacted her. The issues was partially resolved when the tenant moved out, paid the rent in installments and left a damaged property which I had to fight to get deducted from the deposit - which they eventually gave me.
My disappointment with COMPLETE is that they dont represent the owners interest and only care about their fees. I requested that my property is inspected when the tenant failed to pay rent, th ...
Vendor Fees
2%+ VATLandlord Fees
14% + VAT Last updated at 13/10/2022, 6:05 PM by Harriet BennettComplaints Procedure
No procedure set.
Last updated at 3:35 PM 05/06/2019 by Charlotte Dickerson
