“I heartily recommend Frank Innes West Bridgfo......”
5 Star Review
Apr 06,2023
By:
'Roy'
Apr 06,2023
Services: Sales (as a Vendor)
Sold price: £435000
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Sold price: £435000
Postcode: NG2
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I heartily recommend Frank Innes West Bridgford. They have just given me the best experience ever of selling a house, and I've had a few in my time. They judged the asking price perfectly, got marketing going very quickly and efficiently, found a rock-solid buyer, ...
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5 Star Review
Nov 19,2022
By:
'M M'
Nov 19,2022
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Postcode: NG2
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Our sale was managed by Morgan who is a personable and professional member of the team. She was proficient and responsive, communicating effectively with all parties and navigated through a last minute hitch, not of our making, to bring the sale to a successful outcome....
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“Estate agents with a personal touch!...”
5 Star Review
Dec 01,2021
By:
'Rick Back'
Dec 01,2021
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Postcode: NG2
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We would like to express our sincere thanks to the whole team at Frank Innes who have been extremely supportive to us throughout the marketing and sale of our house in West Bridgford.
Sharon was always accessible and was proactive in both returning our calls ...
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“Jessi was really professional friendly and he......”
4 Star Review
Mar 30,2021
By:
'Barbara'
Mar 30,2021
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG2
Lettings (as a Landlord)
Postcode: NG2
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Jessi was really professional friendly and helpful.
She has made our experience really positive.
We live at a distance and all our worries and concerns were addressed with an upbeat can do attitude....
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“We endured a very pleasant experience with Je......”
5 Star Review
Mar 29,2021
By:
'Simon'
Mar 29,2021
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG2
Lettings (as a Landlord)
Postcode: NG2
0
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We endured a very pleasant experience with Jessi who helped us market our first rental property. She was friendly, extremely informative, professional and very committed to the role. The process from marketing to a tenant moving in was extremely smooth and passed without hindrance. We ...
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5 Star Review
Oct 20,2020
By:
'Iain'
Oct 20,2020
Services: Sales (as a Vendor)
Sold price: £415000
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Sold price: £415000
Postcode: NG2
0
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We were extremely impressed by the team here, from the initial valuation by Tony - not even a hint of a hard sell - through the complex lockdown process of selling. Tony, the branch manger, and Morgan, our sales negotiator, particularly were fantastic - approachable, ...
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“I would like to express my thanks and appreci......”
5 Star Review
Oct 20,2020
By:
'Stephen'
Oct 20,2020
Services: Sales (as a Vendor)
Sold price: £350
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Sold price: £350
Postcode: NG2
0
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I would like to express my thanks and appreciation for Morgan who throughout the whole process she remained positive and truthful continually supporting myself through; at times; a difficult sale. Without Morgan I do not believe the sale would have proceeded to completion as she ...
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“Worst estate agent to have ever dealt with. T......”
1 Star Review
Sep 14,2020
By:
'michelle'
Sep 14,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG11
Lettings (as a Tenant)
Postcode: NG11
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Worst estate agent to have ever dealt with. Terrible customer service, don’t respond back to you. And you can forget ever seeing that tenancy deposit again, even if you’ve left the property in better condition. An absolute joke!!!!!...
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“Overpriced and Unreliable...”
1 Star Review
Sep 08,2020
By:
'Dan'
Sep 08,2020
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: No
Postcode: NG11
Lettings (as a Tenant)
Rent PCM: £925
Postcode: NG11
0
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Wouldn't usually write anything but almost a month after we left a property Frank Innes have still held onto our deposit despite the property in question being in better condition now than it was when we moved in.
Found them to be expensive, slow to ...
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“Very professional and good value estate agentss...”
5 Star Review
Jul 14,2020
By:
'Lesley'
Jul 14,2020
Services: Sales (as a Vendor)
Sold price: £750000
Would you recommend?: Yes
Postcode: NG12
Sales (as a Vendor)
Sold price: £750000
Postcode: NG12
0
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We had three quotes from different estate agents and decided to use Frank Innes at West Bridgford as we liked Tony Cotterill's manner and professional approach, felt confident that Frank Innes would do a good job for us and their price was very competitive compared ...
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“Jessi was absolutely amazing nothing was to m......”
5 Star Review
Jun 30,2020
By:
'Cheryl'
Jun 30,2020
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: NG8
Lettings (as a Tenant)
Rent PCM: £695
Postcode: NG8
0
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Jessi was absolutely amazing nothing was to much trouble for her she is so friendly and just a lovely person to be around when we met her no matter what time or day I contacted her she always replied she’s just great and we ...
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“Jessi Pabla is awesome. I was a little nervou......”
5 Star Review
Jun 02,2020
By:
'E.'
Jun 02,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG2
Lettings (as a Tenant)
Postcode: NG2
0
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Jessi Pabla is awesome. I was a little nervous having to go to the office but after meeting with her made me relax. So friendly with a beautiful smile & reasuring. Felt as if I’ve known her before. Professional & very helpful right to the very ...
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“Great Customer Service...”
5 Star Review
May 28,2020
By:
'Lucy'
May 28,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG2
Lettings (as a Tenant)
Postcode: NG2
0
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Jessi has been amazing, keeping me well informed with timely updates regarding my rental application and always being positive and cheerful to speak with on the phone....
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“Excellent professional service. We are very h......”
5 Star Review
Mar 14,2020
By:
'Jon'
Mar 14,2020
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG12
Lettings (as a Landlord)
Postcode: NG12
0
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Excellent professional service. We are very happy with the service. Jessi is very good, she found the tenants very quickly....
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“Frank Innes Westbridgford Office, what a grea......”
5 Star Review
Jan 09,2020
By:
'Andre'
Jan 09,2020
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NG11
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NG11
0
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Frank Innes Westbridgford Office, what a great team, fantastic communicators, willingness to assist second to none, always seeking to give the best advice or information relating to matters of concern, I’m very happy I’ve chosen Frank Innes yet again to re- let my ...
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5 Star Review
Nov 02,2019
By:
'Mrs'
Nov 02,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Postcode: NG2
0
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I have recently used Frank Innes to sell a flat.
There were numerous problems with the solicitors but through it all I had superb support from Kim Jones.
She sorted out all the queries and re-sent all the forms which had been lost, always with ...
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“Jessi was friendly and Efficacious . She lis......”
5 Star Review
Sep 23,2019
By:
'Mr'
Sep 23,2019
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: Yes
Postcode: NG4
Lettings (as a Landlord)
Rent PCM: £500
Postcode: NG4
0
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Jessi was friendly and Efficacious . She listened to questions and gave ideas to help with setting up a tenancy....
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5 Star Review
Sep 12,2019
By:
'Simon'
Sep 12,2019
Services: Sales (as a Vendor)
Sold price: £133000
Would you recommend?: Yes
Postcode: NG2
Sales (as a Vendor)
Sold price: £133000
Postcode: NG2
0
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Had a great experience throughout when Frank Innes managed the sale of our flat. Morgan went over and above in terms of keeping us up to date and chasing solicitors when required. Nothing was ever too much trouble. Cannot speak highly enough of the service ...
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“Where's my £725 deposit?...”
1 Star Review
Jul 17,2019
By:
'Alex'
Jul 17,2019
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: NG12
Lettings (as a Tenant)
Rent PCM: £625
Postcode: NG12
0
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We moved out of our rental with Frank Innes, West Bridgford on the 29th May 2019. The property has since been re-let but after chasing them multiple times in writing and over the phone, asking to hear something, ANYTHING in regards to our deposit we have ...
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“Not worth the stress...”
1 Star Review
Mar 31,2019
By:
'Flabbergasted'
Mar 31,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG2
Lettings (as a Tenant)
Postcode: NG2
2
people found
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The experience has been expensive and laborious from start to finish.
On signing for the house there was a multitude of random charges including £60 admin fees dished out for any reason under the sun.
All-together the moving in fees equated to over £700 per person for 3 ...
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Comment on agent fees
Fucking atrocious.
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1 Star Review
Jun 28,2018
By:
'Anonymous'
Jun 28,2018
Services: Sales (Prospective customer)
Sold price: £260
Would you recommend?: No
Postcode: NG
Sales (Prospective customer)
Sold price: £260
Postcode: NG
4
people found
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We have recently had a shocking experience with Frank Innes Estate Agents. We viewed and fell in love with a property that had recently been bought to the market by Frank Innes.
The day after viewing the property, a Frank Innes agent contacted us and ...
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Comment on agent fees
N/A
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1 Star Review
Apr 12,2018
By:
'K'
Apr 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: NG2
Lettings (as a Tenant)
Rent PCM: £650
Postcode: NG2
4
people found
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Avoid!!!
The property got took off the market as let agreed only for us to be told we needed a guarentor, we managed to get one and we all did our reference checks which to our surprise out the 3 of us only 1 actually went through ...
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Comment on agent fees
The agent fees were ridiculous, its a big loss when they dont accept you but thats now money in there pocket so no wonder why they pretend you have the property when theu know you dont.
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“The worse experience I've ever had with renting, moved in ......”
1 Star Review
Feb 22,2018
By:
'Mr'
Feb 22,2018
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: NG12
Lettings (as a Tenant)
Rent PCM: £600
Postcode: NG12
2
people found
this helpful
The worse experience I've ever had with renting, moved in and wasn't even paint on the kitchen ceiling mouldy all over the staircase wall, had to redecorate half the house just to make it liveable, when I phoned up to get something repaired I was ...
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“Awful, awful service. My Estate agents, Frank Innes use countrywide ......”
1 Star Review
Jan 29,2018
By:
'ElJaz'
Jan 29,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG1
Lettings (as a Tenant)
Postcode: NG1
6
people found
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Awful, awful service. My Estate agents, Frank Innes use countrywide as their maintenance service.
My boiler broke on the 8th January- Just the heating.
It is now the 26th January. To begin, a contracted maintenance company that countrywide use came to look at the boiler (...
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“AVOID! Ridiculously high agency fees for renting (almost 1000 for a ......”
1 Star Review
Oct 12,2017
By:
'Sophie'
Oct 12,2017
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: NG11
Lettings (as a Tenant)
Rent PCM: £600
Postcode: NG11
4
people found
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AVOID! Ridiculously high agency fees for renting (almost 1000 for a couple). Wouldn't mind if the service was good. Service is terrible and very slow! Took them 4 months to quote us the deposit and still not sorted 6 months later. Trying to charge us for things that ...
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Comment on agent fees
Very high!
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“I used this agent when selling my property and I ......”
1 Star Review
Feb 08,2017
By:
'Star'
Feb 08,2017
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: No
Postcode: NG2
Sales (as a Vendor)
Sold price: £315000
Postcode: NG2
6
people found
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I used this agent when selling my property and I was very unhappy with the their service. During the 12 week contract they only arranged 2 viewings, 1 of which I did myself and secured the sale from. When discussing with Jack Chambers he was more concerned about ...
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Comment on agent fees
Given they only conducted 1 viewing the fees are not justified
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“Utterly astonishing fees!!! That were not made clear at all. £750 ......”
1 Star Review
Sep 27,2016
By:
'Unknown'
Sep 27,2016
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: NG2
Lettings (as a Tenant)
Rent PCM: £750
Postcode: NG2
7
people found
this helpful
Utterly astonishing fees!!! That were not made clear at all. £750 application fee!!! For a £700 pm house. What do they do print the tenancy agreement in gold? Landlords be aware I will not be renting the property I really wanted and as a great tenant the ...
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Comment on agent fees
£750 application fee form £700 pm house
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“Couldn't have had a better selling experience with Frank Innes, ......”
5 Star Review
Jan 22,2016
By:
'Mr'
Jan 22,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG12
Sales (as a Vendor)
Postcode: NG12
0
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Couldn't have had a better selling experience with Frank Innes, West Bridgford, though I must say that nearly all our dealings were with Jack Chambers, after initial negotiation with Charlene who was excellent. After a poor experience with Purplebricks, we switched to Frank Innes, had 3 ...
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Comment on agent fees
Good - Fee less than other local agents.
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“Please think twice before using these agents!!! We recently attempted ......”
1 Star Review
Apr 07,2015
By:
'Sareeya'
Apr 07,2015
Services: Sales (Prospective customer)
Sold price: £220
Would you recommend?: No
Postcode: NG2
Sales (Prospective customer)
Sold price: £220
Postcode: NG2
2
people found
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Please think twice before using these agents!!! We recently attempted to buy a house in WB. House price was agreed. Due to the house having serious issues of damp/electrical and structural issues just to name a few defects, loan company put a retention on ...
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“What a terrible service!We were very interested in (and ......”
1 Star Review
Jan 22,2015
By:
'Keith_P'
Jan 22,2015
Services: Sales (Prospective customer)
Sold price: £265000
Would you recommend?: No
Postcode: NG2
Sales (Prospective customer)
Sold price: £265000
Postcode: NG2
2
people found
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What a terrible service!
We were very interested in (and excited about) buying a house from Frank Innes, West Bridgford.
After the viewing we were treated dismissively, with messages not being returned. The service became even worse, when we told them that we were intending ...
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What agent could do to change your mind?
-Return emails
-Don't try and force buyers into using your services to sell a house by not backing offers on a vendors house
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