98% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
98% lettings fee satisfaction
Nov 16,2022
Nov 16,2022
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Me and my fiancee have been in the process of buying a house for the last 2 years. We ended up exchanging contracts for a purchase of a new build in February 2022 but long story short, we ended up pulling out from this purchase due to issues with the developer. We consider ourselves lucky that we managed to get our deposit back. Throughout the 2 years we viewed around 30 properties and met a number of estate agents. We didn't really like any of the properties and we weren't too impressed with the service we received from the estate agents either. I'm sure some of you reading this review will know the kind of attitude I'm alluding to.
We then met Bradley Horler. As you can imagine having been on this journey for some time, we have been a bit edgy and quite tired of the whole process. Fortunately, Bradley turned everything around for us. Not only have we found our dream home in the best possible location for us, we managed to exchange in just over a month and we are looking to complete this Friday. This means that from offer to completion, we will take exactly 2 months.
I cannot recommend Bradley and his agency enough. It was a pleasure going though the viewing process, making the offer, even negotiations were very swift. I wish every estate agent gave you as much attention and care as Bradley. 20 out of 10 ;)
We then met Bradley Horler. As you can imagine having been on this journey for some time, we have been a bit edgy and quite tired of the whole process. Fortunately, Bradley turned everything around for us. Not only have we found our dream home in the best possible location for us, we managed to exchange in just over a month and we are looking to complete this Friday. This means that from offer to completion, we will take exactly 2 months.
I cannot recommend Bradley and his agency enough. It was a pleasure going though the viewing process, making the offer, even negotiations were very swift. I wish every estate agent gave you as much attention and care as Bradley. 20 out of 10 ;)
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Latest Reviews
22nd Sep 2024
reviewed by 'Dan & Victoria'
12th Sep 2024
reviewed by 'Regine Adamas'
8th Sep 2024
reviewed by 'Fjodor van den Broek'
7th Sep 2024
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14th Jul 2024
reviewed by 'Tony Bane'
11th Jul 2024
reviewed by 'Anum'
Opening Hours
Address
Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £27,600 | £1,100,000 |
| Lettings | 92% | 98% | £625 | £2,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 0 | 61 | 1 | 56 | 1 | 43 | 0 | 5 | 0 |
Areas covered
- SL1
- Datchet
- SL2
- Colnbrook
- SL3
- Wraysbury
- SL4
- Langley
- TW19
- Slough
- Eton Wick
- Horton
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 22,2024
Sep 22,2024
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Bradley and Zoe were first class all the way through the process. From initial valuation and listing of the property all through to competition, always helpful and available. Professional and friendly service from start to finish....
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Sep 12,2024
Sep 12,2024
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They are a lovely team to work with. Professional, reliable and dedicated....
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Sep 08,2024
Sep 08,2024
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Easy to deal with, always answered any E-mails quickly and they were very helpful...
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Sep 07,2024
Sep 07,2024
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We used Horler in Datchet to sell out property. We were so pleased with the service we received. We had spoken to other estate agents in the area, but from the moment we met Bradley we felt it was the right choice. It’s a ...
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Jul 14,2024
Jul 14,2024
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Wow! Bradley, Zoe and the team of Horler are just the best. Highly recommended for their professionalism and friendly approach in every aspect. From start to finish they are there for you, answering any and every question you have. The organisational skills, accuracy, urgent approach ...
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Jul 11,2024
Jul 11,2024
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Thanks to Bradley and Zoe we found our lovely home, and we couldn't be happier. We highly recommend Horlers to anyone looking for a dedicated, knowledgeable and supportive estate agent. They are truly the best in the business!
Thank you for all your hard work ...
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Jun 21,2024
Jun 21,2024
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It has been a pleasure working with Horlers. It is a lovely family run business that is highly attentive and has really done everything they could to help us with our sale. Extremely trustworthy and excellent service. We would not hesitate to use their services ...
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Jun 21,2024
Jun 21,2024
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Would recommend 100% Horlers estate agents. Zoe And Bradley were very professional and the most efficient estate agents we have ever dealt with.
I would have no hesitation in recommending them to family, friends and neighbours....
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Jun 09,2024
Jun 09,2024
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Great service from first viewing to completion provided by Horler - Datchet, we were kept up to date throughout the process and it was never a problem for Bradley to arrange further viewings, etc.
As first time buyers, we were impressed by the professionalism, assistance ...
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May 31,2024
May 31,2024
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Bradley and Zoe were very honest, supportive and informative. Guiding us through every stage of the sale. They always called back in a timely manner to answer any questions that arose. We would without hesitation recommend them....
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Apr 22,2024
Apr 22,2024
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Bradley and his team were so professional from start to finish. They made the whole process very easy and straight forward and found us a buyer very quickly after our flat had been on the market for months with another agent. They gave very sound ...
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Apr 18,2024
Apr 18,2024
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Excellence and professionalism was carried throughout the sale of the property. Bradley and Zoe were available to answer all my questions in a prompt manner. Bradley showed the greatest respect in knowing that we were selling a family home that meant so much to us. ...
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Apr 10,2024
Apr 10,2024
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Bradley was really professional and proactive in all my dealings with him, which was much needed during a particularly challenging move! He really gave the final push to make sure the sale and purchase of property went through. Nice friendly team in the office too....
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Apr 09,2024
Apr 09,2024
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Both Bradley and Zoe have been excellent and very good at communicating through out the sale of the house.
They would solve any issues/request very quickly and would highly recommend them....
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Apr 08,2024
Apr 08,2024
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Found Bradley to be very honest and open in regards to the property, if I had a question he would come back to me with a response in a timely manor. Would recommend...
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Apr 04,2024
Apr 04,2024
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Have used for both buying and selling. Communicatiive and efficient team to deal with....
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Mar 28,2024
Mar 28,2024
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I wasn’t initially sure who to go with to sell my flat however after reading some reviews online and knowing that they were based in my village and had a good local knowledge and network I asked them round to give me a valuation ...
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Mar 06,2024
Mar 06,2024
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Bunch of amazing people in the Horler, Datchet team. You can expect prompt, professional service from them. I dealt with Bradley and Zoe both were amazing. We're extremely satisfied and highly recommended....
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Jan 15,2024
Jan 15,2024
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We used horler estates for the sale of my inlaws property and found them most helpful...
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Jan 05,2024
Jan 05,2024
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Excellent service. Bradley was supportive, helpful and reassuring throughout the process. Would highly recommend....
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Dec 18,2023
Dec 18,2023
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We found Horler Datchet extremely knowledgeable of the market conditions, professional, honest, helpful and easy to deal with for the sale of our property. Both Bradley and Zoe kept us updated and offered excellent advise right from the listing until completion. Would highly recommend the ...
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Dec 11,2023
Dec 11,2023
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Not the first time we've used Horler's and definitely won't be the last..! Always been extremely happy with their knowledge, rates, professionalism and communication, largely down to Bradley of course and Zoe who runs the Datchet office like clockwork....
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Oct 31,2023
Oct 31,2023
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Great service from Bradley and Zoe. Cannot fault the service provided. Regular communication, advice and updates.
Did not over estimate the value of my property with false promises of unrealistic prices and ‘having cash buyers ready’ in order to entice me to signing a contract. ...
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Aug 22,2023
Aug 22,2023
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Bradley is a fine example of a professional estate agent.
If you’re selling or buying a house in the SL postcode area then this estate agent is a gem.
Perfect flawless service from start to finish and they have all the correct know how ...
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Jul 18,2023
Jul 18,2023
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Very pleased with Horlers Estate Agents. They managed to complete the sale with the minimum of fuss and kept us updated throughout the process....
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Jun 21,2023
Jun 21,2023
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extremely honest and professional service, very helpfull , communication was great, always picked up the phone and answered emails quickly, couldnt have dealt with a better estate agent and better staff, made buying my first home stressfree and easy!...
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Jun 20,2023
Jun 20,2023
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I recently put my house up for sale with Horler estate Agents of Datchet. From the moment I sat down the procedure was very relaxed and the simplicity of the form unlike many other had no tie in clauses.
More importantly Bradley and Zoe’s ...
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Jun 06,2023
Jun 06,2023
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From the first interaction through to completion, Bradley was an absolute professional and a delight to deal with. He was kind enough to reach out to me when a particular property came back onto the market, he efficiently arranged for my purchase to to take ...
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Jun 06,2023
Jun 06,2023
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Going above and beyond - it wasn't just the fact the property sold quickly and the team co-ordinated everything so well, it was the extra help they provided in helping me as an executor of the property. They simply could not have done more!...
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May 29,2023
May 29,2023
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I've known a few people who have had bad experiences selling their property with estate agents. This was the first time I had to sell a house and all I can say is that I really landed on my feet! Bradley was excellent - very ...
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Bradley Horler
(162)
Zoe
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 3:16 PM 17/12/2021 by
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Best Estate Agent in Datchet 
