50% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction
Nov 09,2022
Nov 09,2022
1
people found
this helpful
this helpful
What an absolute nightmare this transaction has been. Starting with my buyers solicitor (their partner company) not being able to do shared ownership, which they recommended knowing fully well it was a shared ownership property. It was all down hill from here. We gave them months to sort the buy and sell documents out whilst our new house was going through surveys, however none of this was prepared. A complete lack of planning and organisation. When it came to completing, which took 5 attempts, we were completely shocked by the rude staff and how we were treated. A lack of communication led us to having to call each day for an update and when doing this we were shouted at and and accused of micro managing and patronising, words from the branch partner. When we decided to go in to branch to get a clear understanding of what is going on, after having no communication ( 2 days before mortgage expiry), the branch manager was rude and completely unprofessional. Telling me that he will not speak to me any further and will completely close all of the accounts because I said I do not trust him to do what is needed after lying to us on numerous occasions. I then had to reiterate that he is willing to let 3 house sales fall through because I said this, of which he confirmed. How pathetic! Their mortgage broker incorrectly put in the wrong amount for my property which led to all 3 sales nearly falling through, of which The branch manager would of have known. Instead of telling us this, he led us to believe we were awaiting another lender to release money. The whole process was a complete disgrace, unprofessional, rude and dishonest staff.
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Latest Reviews
18th Oct 2024
reviewed by 'Dissapointed'
2nd Apr 2024
reviewed by 'Sue'
7th Aug 2023
reviewed by 'Michael'
13th Jul 2023
reviewed by 'Vicki'
18th Nov 2022
reviewed by 'Emma'
Opening Hours
Address
Wilson Peacock
653 Midsummer Boulevard
Milton Keynes
Buckinghamshire
MK9 3BQ
01908 850116
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 67% | £26,200 | £485,000 |
| Lettings | 100% | 60% | £1,000 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 2 | 1 | 2 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 18,2024
Oct 18,2024
0
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I am disappointed with the service I received from Vanessa at the Milton Keynes branch. Despite leaving numerous voicemails and her promise to call me back within 5 minutes on one occasion, I have yet to receive any follow-up. As a cash buyer interested in viewing ...
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Apr 02,2024
Apr 02,2024
0
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Very professional and friendly well done Tamsin she is a credit to you Shaun....
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Oct 30,2023
Oct 30,2023
0
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My dealings with Wilson Peacock (Monika Rybacka) was very excellent. She communicated promptly and efficiently. From arranging of house viewing to the actual viewing, arranging documentation, and help with settling down, she was very helpful. She also rendered timely help during our stay in the ...
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Aug 07,2023
Aug 07,2023
0
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10 out of 10 for Alice Cooke, cannot recommend her highly enough and it was a pleasure to deal with James her manager and the other members of the MK team. Really happy with the professional and friendly treatment I have received....
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Jul 13,2023
Jul 13,2023
0
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Outstanding service from the team at Milton Keynes!
The sale of my shared ownership was through a different estate agent, but Vanessa has gone above and beyond to ensure it went through. She said Vicki never give up!
I purchased my shared ownership home through ...
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Nov 18,2022
Nov 18,2022
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Recently sold my property through this agent. They were very informative and kept me up to date on the progress of the sale. The staff were fantastic and answered all my questions (even the silly ones!). They made the stress of moving that little bit ...
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Nov 09,2022
Nov 09,2022
1
people found
this helpful
this helpful
What an absolute nightmare this transaction has been. Starting with my buyers solicitor (their partner company) not being able to do shared ownership, which they recommended knowing fully well it was a shared ownership property. It was all down hill from here. We gave them ...
read full review
read full review
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Dec 27,2020
Dec 27,2020
4
people found
this helpful
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Signed a contract just two ago and had loads problems. 1275 pcm and the following service.
* Both bathroom's aren't functional in side of shower heads.
* 2 out of 12 lights working.
* shower head is broken hence no water, shower cabin is broken hence we can't get inside.
* Dishwasher ...
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Aug 06,2018
Aug 06,2018
3
people found
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I asked them to list my property for sale and this is the slowest estate agent I have worked for ever. I am a landlord and keep buying and selling proprieties all over the country and I must say this branch is the most unprofessional ...
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Comment on agent fees
Extortinate
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Sep 29,2017
Sep 29,2017
1
people found
this helpful
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Thank you so much for being the only proactive people during our purchase. Vanessa and Harrison were really helpful from day 1 and we really appreciate all your hard work...
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Jul 13,2017
Jul 13,2017
0
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I have dealt with this branch for nearly four years and with the current manager James for the last couple of years. I have always found his service to be fantastic. He is friendly approachable and most importantly efficient. He puts himself out and goes ...
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Comment on agent fees
At the time that I entered in to the contract with them the fees were in line with the other agents in town. The big difference was the service I received. I would not consider moving as I am more than happy with the service and the fees that I pay.
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“We received TERRIBLE treatment. Paperwork was thrown together & unprofessional. The ......”
Jun 21,2017
Jun 21,2017
2
people found
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We received TERRIBLE treatment. Paperwork was thrown together & unprofessional. The manager didn't even know the difference between a company reg number & a VAT reg number. When we disagreed with him re anything he would begin to shout. They lied about promises made then treated us ...
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Comment on agent fees
Shockingly high.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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