The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.5/5, 12 Reviews
92% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
80% letting fee satisfaction
By : 'Emanuele Musumeci'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : BN2
Extremely disappointed with the way we were treated as renters. On check out, charged me £30 from my deposit for forgetting to remove a minuscule amount of tape, and £50 for carpet cleaning after spending £300 on their recommended cleaning company for deep cleaning. Throughout our time in the property they would come up with charges and after charges, which we managed to waive, but after much dispute. Conversations was scarce, and they would never seem to understand or try to get to the bottom of the problem. Also, would refuse to give us a rolling contract, and would put rent up every six month despite no improvements being done to the property. I would give 0 stars if possible, but the site doesn't allow me.
No procedure set.
Last updated at 12/11/2018, 9:15:44 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £240,000 | £358,000 |
Lettings | 100% | 80% | £1,250 | £1,295 |
Spencer & Leigh
10 South Street,, Brighton, East Sussex
BN41 2LE
01273 421777
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Sue
By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BN1
Sue was really friendly & helpful at the viewing. Olivia has been really efficient and again helpful with getting my new tenancy sorted super... Read Full Review
By : 'Emanuele'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2
Extremely disappointed with the way we were treated as renters. On check out, charged me £30 from my deposit for forgetting to remove a minuscule amount of tape, and £50 for carpet cleaning after spending £300 on their recommended cleaning company for deep cleaning.... Read Full Review
Katie
Leigh
By : 'Neil'
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : BN1
I have used Spencer and Leigh for renting and managing my flat for a number of years now and they have always provided a very good and efficient service. The team are all friendly and approachable and its reassuring to know they are there when you aren't readily available to deal with any... Read Full Review
Katie
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
Spencer & Leigh have managed our property for the last two years. They have proved to be very professional, easy to contact, friendly & helpful to speak to, & have sorted out any problems speedily &... Read Full Review
Leigh
Katie
By : 'Chhaya'
Services : Letting( As a Owner )
Rent PCM : £350000
Would you recommend ? : Yes
Postcode : BN1
Extremely helpful and they work together as 1 team. I am very pleased to have Spencer & Leigh as my agent.Especially Leigh & Katie have been most helpful. Many thanks Chhaya... Read Full Review
Leigh
Katie
By : 'Simmonds'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : BN1
During the 11 years we have worked with the firm, we have by and large had a postive experience. Matters pertzaining to our rented flat were dealt with promptly and... Read Full Review
Acceptable
By : 'Mike'
Services : Sales( As a Vendor )
Sold price : £345000
Would you recommend ? : Yes
Postcode : BN41
Spencer & Leigh was the agent who we purchased our original house just over a year ago. They were absolutely Fantastic to deal with, so much so they were better than our (was then) selling agent to deal with. 1 Year down the line we chose to move house to a little something bigger due to our... Read Full Review
Competitive
James
By : 'David'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : BN42
I sold my flat through James and from the first meeting you could tell he wasn't your average agent just thinking of the sale. The house I bought took about 6 months with several bumps in the road but James kept my buyers informed and up to date. He made it quite clear he worked for me, and if ... Read Full Review
Good
James
By : 'Charlie'
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : Yes
Postcode : BN41
From our property going on to the market, we had accepted an offer 6 days later with our sale and purchase all going through within 8 weeks. James advice and professionalism was brilliant, he was always happy to oblige us with a viewing when we wanted to have a 2nd, 3rd and 4th look at the property ... Read Full Review
James was happy to negotiate his fees with us in order for us to put our property on the market with them.
James
Sarah
By : 'Pat'
Services : Sales( As a Vendor )
Sold price : £277000
Would you recommend ? : Yes
Postcode : BN41
My property was sold within 8 days of having it valued . James Sarah and Leanne were brilliant throughout. Always positive and helpful . Kept in touch with solicitors and other estate agent handling my purchase and kept me informed through every stage. I have no qualms about recommending them to... Read Full Review
Obviously would prefer fees to be less but going by other agents they are pretty fair
By : 'Julia'
Services : Sales( As a Vendor )
Sold price : £358000
Would you recommend ? : Yes
Postcode : BN41
We have recently sold our house through Spencer and Leigh and cannot rate them highly enough. We had a very difficult situation when our first buyer pulled out through no fault of the agents. The team at Spencer & Leigh were brilliant in getting our house quickly back on the market and... Read Full Review
Good.
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : BN41
I cannot recommend Spencer & Leigh enough! They went above and beyond for us. James, Sarah, Leanne and not forgetting the lovely Lorraine at Financial planning, who all made sure our dreams came true and looked after us every step of the way. We were kept updated weekly and any questions we had ... Read Full Review
I did negotiate a low fee with the agent due to our tight budget and this DID NOT affect their performance or services in any way shape or form.
I did negotiate a low fee with the agent due to our tight budget and this DID NOT affect their performance or services in any way shape or form.