99% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
84% lettings fee satisfaction
Oct 31,2022
Oct 31,2022
0
people found
this helpful
this helpful
When it came to selling two rental properties in Westcliff-on-Sea, Rob Crowe came highly recommended... and now I know why. He brings to the job many, many years of invaluable experience in the property market, and seems to specialise in the more "challenging" properties.
In my case, two neighbouring flats (with relatively short leases, and tenants in situ) didn't even phase Rob, who liaised with the rental agents whenever was necessary. Within days of my initial email, Rob was able to advise me as to how much each flat might be worth - with and without a lease extension - as well as how I should proceed. By following his advice I had a cash buyer for BOTH properties, a week after the details had been drawn up.
Even then, where another agent might have stepped back and let Solicitors toss emails back-and-forth forever-and-a-day, Rob was always there to rattle the chains, and keep the sale on track. And when the Freeholder decided that now might be the perfect time to propose major roof works (the dreaded "Section 20"), Rob was there again with a metaphorical hand upon my shoulder, and a metaphorical stiff drink to go with it, to assure me that this wasn't anything that he hadn't seen before... and that we would get through it. Which, of course, we did.
In summary, I really can't speak highly enough of Rob. If you want to shift your property, he's your man. You really need look no further.
In my case, two neighbouring flats (with relatively short leases, and tenants in situ) didn't even phase Rob, who liaised with the rental agents whenever was necessary. Within days of my initial email, Rob was able to advise me as to how much each flat might be worth - with and without a lease extension - as well as how I should proceed. By following his advice I had a cash buyer for BOTH properties, a week after the details had been drawn up.
Even then, where another agent might have stepped back and let Solicitors toss emails back-and-forth forever-and-a-day, Rob was always there to rattle the chains, and keep the sale on track. And when the Freeholder decided that now might be the perfect time to propose major roof works (the dreaded "Section 20"), Rob was there again with a metaphorical hand upon my shoulder, and a metaphorical stiff drink to go with it, to assure me that this wasn't anything that he hadn't seen before... and that we would get through it. Which, of course, we did.
In summary, I really can't speak highly enough of Rob. If you want to shift your property, he's your man. You really need look no further.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'Henry'
Featured Review
a
reviewed by 'Leanne'
Featured Review
a
reviewed by 'NYA'
22nd Sep 2024
reviewed by 'Lorraine & Ollie'
12th Sep 2024
reviewed by 'steve cook'
Opening Hours
Address
1st Call Sales and Lettings
193 Woodgrange Drive
Southend on Sea
Essex
SS1 2SG
01702616416
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £72,000 | £1,820,000 |
| Lettings | 93% | 84% | £695 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 5 | 0 | 126 | 1 | 63 | 0 | 7 | 3 |
Areas covered
- SS1
- Southend on Sea
- SS2
- Westcliff on Sea
- SS3
- Shoeburyness
- SS0
- Thorpe Bay
- SS4
- Leigh on Sea
- SS5
- Southchurch
- SS9
- Eastwood
- SS6
- Rayleigh
- SS7
- Hadleigh
- Benfleet
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Featured Review
a
Nov 07,2023
Nov 07,2023
0
people found
this helpful
this helpful
Great service received from 1st Call. I had a house that had been tenanted for 10 years and 1st Call dealt with the sale achieving a strong sale price and all went through without a hitch. Great communication throughout with thanks to Rob who oversaw the ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jul 13,2024
Jul 13,2024
0
people found
this helpful
this helpful
Cannot thank Rob and the team at 1st Call for helping us sell and buy a new place.
After trying a few other estate agents the difference in customer service was astounding. He checked in regularly and kept us up to date on everytging that ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Apr 27,2024
Apr 27,2024
0
people found
this helpful
this helpful
My only regret with 1st Call is that I didn't go with them sooner! After little luck with a previous estate agent, Rob sold my property quickly, and kept in communication with me constantly, without me having to chase for updates which kept me reassured ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2024
Oct 24,2024
0
people found
this helpful
this helpful
1st Call succeeded where others failed. Ron's enthusiasm at our initial meeting continued throughout the selling process. Always pleasant and informative. Very pleased and would recommend/use again....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 22,2024
Sep 22,2024
0
people found
this helpful
this helpful
With a very lengthy up for sale 》Sale agreed 》 Sold Rob was on top form. Rob went above and beyond including being the 'middle man' between us, the buyer and both solicitors as unfortunately our Coveyancing Solicitor was not the best.
He is passionate in ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12,2024
Sep 12,2024
0
people found
this helpful
this helpful
Just thought I would share the amazing experience I had with 1st Call Sales and Lettings. The guy that looked after us was Rob Crowe, who was always polite and nothing was too much hassle. He kept us informed at all times and explained anything ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2024
Sep 11,2024
0
people found
this helpful
this helpful
1st Call - were excellent, would use again and most definitely recommend the service to others.
We received great customer service all along the way, we were kept in the loop the whole time by Rob Crowe, who was warm, friendly and professional
Thank you ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2024
Sep 10,2024
0
people found
this helpful
this helpful
Rob helped us with a sale and a purchase of our new house. He was very helpful always available and very accommodating. It was nice to have one point of contact which you don’t always get with the big agents. He also listened to ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2024
Sep 10,2024
0
people found
this helpful
this helpful
Moving house is a very stressful process , but Rob made my move less stressful from start to finish, he is very knowledgeable and kept me updated with everything, he is a very nice guy and went out of his way to help.
I would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2024
Sep 08,2024
0
people found
this helpful
this helpful
Excellent service from start to finish of the sales process. Rob was an absolute star keeping me informed at every step. Would recommend 1st Call without hesitation....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
Rob has been an absolute pleasure to deal with from the first interaction, up until completion of our property purchase. He and the office have been extremely accommodating, friendly and personable all the way through. We have not been hassled or pressured at any stage ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2024
Aug 27,2024
0
people found
this helpful
this helpful
Excellent experience. Rob worked hard finding buyers and keeping us informed at every stage of the journey. Words fail to express the welcome, friendliness, always available when needed. Nothing was too much trouble. Thanks a million Rob. We are so grateful and happy in our ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2024
Aug 14,2024
0
people found
this helpful
this helpful
Fantastic agent, has made the time I spent with 1st call very enjoyable, been renting for about 30 years and best experience I have had as a tenant. Was always there and very helpful 10/10...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Thanks for everything 1st Call. It was an absolutely pleasure from start to end. Friendly, effiecieny and flexible. Rare to find these days.
Jess was my main contact and she went out of her way to help me. Im so grateful.
Highly recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
A good experience using 1st Call to sell our late parents home. From valuation for probate to sale, Rob was very professional and helpful, arranging and attending all viewings and liaising throughout. We were kept updated with developments all through the process and would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Rob Crowe went out of his way to support and complete a difficult sale and was invaluable in getting everything over the line, I would highly recommend his services and him as an agent of the highest order....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2024
Aug 11,2024
0
people found
this helpful
this helpful
Had a lengthy buying process due to probate but Rob was excellent, kept me in the loop and chased up solicitors etc. I would recommend them to friends and family for sure!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2024
Aug 09,2024
0
people found
this helpful
this helpful
Richard and the team at First Call provided a first class service for all the time I let my property with them. I cannot recommend them highly enough. Prompt, efficient, helpful and friendly the whole team pull out all the stops to deliver an excellent ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2024
Aug 06,2024
0
people found
this helpful
this helpful
As a first time buyer it's always daunting taking the huge and incredibly important decision to committing to a property but straight away Rob put me at ease walking me through the prospective living space, he'd explain things in an easy to understand way and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2024
Jul 31,2024
0
people found
this helpful
this helpful
Great service , professional approach ..
Gill has been especially helpful and professional in all her communications with myself .. I would not hesitate to recommend 1st call estate agents be it selling buying or renting a property .....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2024
Jul 31,2024
0
people found
this helpful
this helpful
Fantastic agency! Outstanding service!!!
Gill is amazing. She has been so helpful and goes above and beyond!!! 10/10...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 20,2024
Jul 20,2024
0
people found
this helpful
this helpful
Couldn't recommend 1st Call enough, especially Rob. He has gone above & beyond for me on the sale of my flat, we had quite a few bumps in the road on the sale with solicitors not doing great at their job, but Rob was on at ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 20,2024
Jul 20,2024
0
people found
this helpful
this helpful
Probably the longest purchase I’ve ever seen, but having the best seller and agent, we got through it.
I would definitely recommend Rob to anyone and I would also use him anytime....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 20,2024
Jul 20,2024
0
people found
this helpful
this helpful
when contacted Rob to view a property he was very helpful and pleasant he assisted every step of the way with purchasing our new home and kept us informed on every step of the way even when there was a problem he would chase up ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2024
Jun 14,2024
0
people found
this helpful
this helpful
We purchased a 2 bed flat, where Rob was the agent, who was excellent. He kept us informed at all times, and helped liaise with the mortgage broker and solicitor....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2024
Jun 04,2024
0
people found
this helpful
this helpful
We moved recently and Rob and the first call team were very helpful and always on hand to put our minds at rest during the process . I would definitely recommend Rob as he was both lovely to chat with and highly professional. Would definitely use ...
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2024
May 21,2024
0
people found
this helpful
this helpful
Rob was the estate agent for the couple we were buying off of, and the man has hustle. he called my solicitor and worked hard to get the sale done. 10/10 would recommend, and I intend to use him when selling....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2024
Apr 29,2024
0
people found
this helpful
this helpful
I've had the best experience with 1st Call Sales and Lettings, Rob is an absolute star, it was a pleasure working with him. Thank you, Rob, for all your help and support throughout the longwinded process of buying a property!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04,2024
Mar 04,2024
0
people found
this helpful
this helpful
Dealing with Rob as the sales manager was a joy, he is professional, punctual and full of positive energy....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2024
Feb 02,2024
0
people found
this helpful
this helpful
Have been dealing with 1st Call for a good few years now and wouldn’t go anywhere else. Rob in sales is as good as it gets, nothing is too much trouble, phone calls are promptly returned and he’s also a really nice guy. ...
read full review
read full review
Was this helpful?
Yes
Yes
Rob
(190)
Richard
(15)
Gill
Jessica
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:03 AM 17/01/2019 by Rob Crowe
Best Estate Agent in Southend on Sea 
